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Crystal Hotel

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#40 of 139 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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Crystal Hotel
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274 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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Derby, United Kingdom
Reviewed 6 days ago NEWvia mobile

Really enjoyed staying here. Would recommend a king room with own bathroom as saves walking down the corridor. Each room is decorated individually and the location is perfect for Downtown Portland. Yes it's a little noisy but the ear plugs provided do block out the noise so wasn't an issue. It's downtown so to be expected! Food at Zeus was...

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Helpful?
Thank carlaj291
Dametris, Manager at Crystal Hotel, responded to this review

YES!! Thank you!! That last sentence in your review gives us life!! Thank you for writing it. We really appreciate it.

Moscow, Idaho
Reviewed 1 week ago via mobile

We loved this place, you really can't beat this Location if you are looking to be right in the middle of everything downtown. You can park the car in the secure underground parking garage for the entire weekend and just stroll around town, how great is that! Most rooms share bathrooms about 15 rooms per floor share 4 bathrooms but...

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Helpful?
Thank GemStateRoadtripers
Dametris, Manager at Crystal Hotel, responded to this review

And there you have it!! Thank you!! We really appreciate you for writing this... Sounds like, we'll be seeing you soon.

Edinburgh, United Kingdom
Reviewed 3 weeks ago via mobile

This 51 room hotel is located in a century old flatiron building in a very central location - on edge of happening Pearl District. Each room has a theme - named after a song or artist that performed in the neighbouring Crystal Ball room - James Brown, Hendrix etc. Additionally the hotel has a 'soaking pool' in basement. Very quirky...

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Helpful?
Thank chepaddy
Dametris, Manager at Crystal Hotel, responded to this review

Thank you chepaddy!! There isn't much to say behind your review, but thank you... We are downtown, and all of those sounds play a role in this area. It's unfortunate, but it's true. We appreciate you giving us a chance, and thank you for taking the time to give your feedback. Visit us again when you're in the area.

Murrieta, California
Reviewed 4 weeks ago

We loved our stay here. Powell's Book...only a block away. A bunch of breweries...only a few blocks away. VooDoo Doughnuts, Old Town/China Town and Chinese Gardens.....a walkable mile away. We felt like we picked the perfect spot. Hotel staff very friendly. The bathrooms were never occupied when we needed them. Yes, it was a bummer having to put on a...

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Helpful?
Thank jencook2003
Dametris, Manager at Crystal Hotel, responded to this review

Centrally located to popular spots, Thank you!! I was talking to a guest about being able to walk anywhere from here, even if it's to the MAX train, to get you to the other side of the river, and you wrote about it... thank you!! Thank you for taking the time to write it. Come again, and visit us again...

New York, New York, United States
Reviewed 4 weeks ago

I've always been a big fan of everything McMenamin's does to make every location a memorable experience and this was no exception. This was my first time staying overnight at a hotel property, and it met all of my expectations. The staff at the front desk were very friendly, as were the staff at the adjacent restaurant, the Zeus Cafe....

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Helpful?
Thank KaileeC_13
Dametris, Manager at Crystal Hotel, responded to this review

Kailee C,... Thank you!! We're so happy you enjoyed staying with us. You've got to stay at some of our other locations too. We're downtown, so we're everything city, but some of the outer locations, are equally amazing. We appreciate you taking the time to give your feedback. Come back and visit with us when you're in the area. Again,...

Fort Lauderdale, Florida
Reviewed 17 March 2017

It was a fun hotel to stay in although the location was not very good lots of loud noises But nice staff and amazing pool.But there was just something that makes it feel weird so I'd say only a three star or a two

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1Thank GloriusKing
Dametris, Manager at Crystal Hotel, responded to this review

Good pool ok location, Thank you! We're different, and it's quite alright. We're downtown, we have shared bathrooms, and we appreciate your time. Thank you! Maybe we'll grow on you... :) Visit us when you're in town.

Bismarck, United States
Reviewed 14 March 2017

My husband and I loved staying at this hotel! We stayed in a room with a private bath and balcony. The room was quirky and the bed was comfortable. The hotel is charming and the artwork throughout is really fun. Hotel staff was really accommodating. The hotel is in the perfect location for a person looking to experience downtown Portland....

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Thank kristah279
Dametris, Manager at Crystal Hotel, responded to this review

Quirky and Fun!! Thank you!! We really appreciate you taking the time for feedback. We hope you'll visit us again when you're in town...

Ripon, California
Reviewed 5 March 2017 via mobile

Fun hotel with some interesting and unusual features. We arrived far earlier than expected but they had a room available (Drunken Angel 😇) so we lucked out. Demetris (pardon the spelling) was awesome 👏 every time we interacted with her. The rest of the staff was great as well. The soaking pool was amazing and we had it almost to...

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Helpful?
Thank cruisnfox
Dametris, Manager at Crystal Hotel, responded to this review

Crusinfox, Well, well, well... I didn't pay you for this response did I? Hahahaha!! I'm joking, it's great!! Thank you!! Thank you for staying with us, in our unusual hotel. It is a different kind of place, but thank you also, for the feedback. We really appreciate you taking the time, and we hope you'll visit again soon!

Reviewed 20 February 2017 via mobile

As the title says, this hotel is different from everything I've been. The staff is always very nice and helpfull. The room is confortable and clean. Be careful, there are some rooms with shared bath, what scared me a bit at first but it was a nice experience after all. I expected more about the bar upstairs, kind of empty...

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Helpful?
Thank Karen S
Dametris, Manager at Crystal Hotel, responded to this review

Hi Karen, Thank you... Thank you for staying with us, and thank you for your review. We appreciate you taking the time.

Reviewed 17 February 2017 via mobile

Great hotel across the street from the crystal ballroom. The pool is open till 1am on the weekend. The staff were helpful and called us about shoes we unknowingly left in the room. The room was quiet even in downtown. We are looking forward to staying again. Make sure to go downstairs to the Zeus cafe and have a Bloody...

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1Thank Sandy S
Dametris, Manager at Crystal Hotel, responded to this review

Wow Sandy S., thank you!! Thank you for taking the time to give your feedback. We look forward to your return.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Zeus Cafe at Crystal Hotel
Zeus Cafe at Crystal Hotel
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Located just across the street from the legendary Crystal Ballroom, the Crystal Hotel has 51 comfortable guestrooms, each inspired by a song or performance from the Crystal Ballroom's past 100 years. Colorfully painted panels and headboards anchor the rooms, while deeply-hued walls, black velvet drapery and animal print upholstery lend a rock ‘n’ roll vibe. Large windows afford views of the city from all angles. Room rates include admission to the soaking pool and the opportunity to purchase tickets to the Crystal Ballroom show. With the inclusion of the Zeus Café and free live music at Al’s Den, this downtown hotel combines dining, relaxation and rock and roll history in the heart of the city. ... more   less 

Additional Information about Crystal Hotel

Address: 303 SW 12th Ave, Portland, OR 97205-2302
Region: United States > Oregon > Portland > Downtown
Price Range: $167 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Hotel 2.5*
Number of rooms: 51
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Hotel Style:
#12 Best Value Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Hotel staff and other travellers.
9 questions
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Questions? Get answers from Crystal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge for a room with a private bath. It's worth the money!”
kristah279, 14 Mar 2017 | Read review
“Good location”
Abhipb, 13 Dec 2016 | Read review
“Go for a corner room with an en suite bathroom if you want more privacy.”
Sue_from_Waterford, 17 Oct 2016 | Read review
“We did not have a car with us but apparently there is no hotel parking and you may need to park a few blocks away.”
H1553URjims, 10 Oct 2016 | Read review
“Ask for upper floors and take the stairs as the elevator is slow and tiny.”
heidi317, 25 Aug 2016 | Read review
5 of 5