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SpringHill Suites Portland Airport

Orbitz.comUS$109*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$109*
US$139*
US$109*
US$139*
US$109*
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SpringHill Suites Portland Airport
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262 Reviews from our TripAdvisor Community

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Showing 259: English reviews
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sf
Reviewed 2 days ago NEW

First, the positives: very pleasant registration desk staff (Kayla was very helpful and able to accommodate an early check in); the room (409 of 5 floors) was quiet even though the room "wrapped" part of the elevator; fairly new decor; spacious room; bathroom was a great size (large). Paul Mitchell cleansing amenities were OK. Now, the negatives: this is the...

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Helpful?
1Thank chartsfo
Harrison Twp
Reviewed 2 weeks ago via mobile

Unfortunately the elevator was out when I stayed last night but the staff gave me every option to make a decision on continuing my stay including moving next door to one of their other properties, points, reduced rate, and take bag to room on a upper floor, which I did not take them up on... Room was up to par...

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Helpful?
Thank John W
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear John W. Thank you for choosing Springhill suites to stay with. I do apologize again for the elevator problem we were having during your stay. I am delighted you will continue to stay with us when your travel needs permit it. Thank you for understanding and we will see you next time. Have a great day.

Arroyo Grande
Reviewed 2 weeks ago

Flew into Portland, rented a car, and checked in at this prebooked hotel. The person at the desk was very friendly and gave us a dinner recommendation that turned out to be excellent and not too far away. We were on the fifth floor which I wouldn't recommend unless you are a heavy sleeper. You can hear airplanes all night...

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Helpful?
Thank olblu92
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Olblu92, Thank you for choosing to stay with us at the Springhill suites Portland airport. I'm sorry for the noise caused by the airport during your stay. Unfortunately that is one downfall to staying so close to the airport. Please come stay with us again and we would be happy to get you a room that would serve your...

A TripAdvisor Member
Level Contributor
7 reviews
3 hotel reviews
4 helpful votes
Reviewed 3 weeks ago via mobile

I stayed here for 2 nights on business and was disappointed. The cost of the hotel would be of value if the staff and service cared more about their customers. The overall experience was not good and I travel to Portland often for work. I will find a better hotel experience.

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Thank A TripAdvisor Member
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the SpringHill Suites Portland Airport with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am...

Los Angeles, California
Reviewed 3 weeks ago

My room was very dirty! Floor stained, bed and pillows were dirty. I complained to staff and nothing was done, was told no other rooms available. Complained to the general manager and she was extremely rude and also offered zero help. She kept arguing that nothing was wrong with the room. I have never been treated so poorly at any...

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Helpful?
1Thank travelm0m123
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Travelm0m123, Thank you for taking the time to give us your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the broken things in the room. We have shared your feedback with the appropriate hotel team...

New York
Reviewed 5 weeks ago

To start, the hotel shuttle from PDX is very confusing- multiple hotels served by one run, this hotel seems to have its own shuttle - but all say Marriott. The ac was awful- it was off or blasting cold air directly on the bed. Noise: Not fun listening to every toilet flush from surrounding rooms. Clock: Please please please get...

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Helpful?
1Thank Pat22202
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Pat22202, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. Our apologize for the shuttle confusion and the difficulties with the clock in your room. We will share your message appropriately within the organization. We are always looking for new ways to improve our hotel to deliver...

Reviewed 6 April 2017 via mobile

Stayed here for a business trip for 2 days, as I had a early flight I chose due to the proximity to the airport The Good - it's near the airport The Bad - it's near the airport- the first part of the night there are flights every 15min. At 3.00 in the morning the freight trains start rolling by...

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Helpful?
1Thank Stephen H
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Stephen H., I apologize for the noise caused by the planes, trains and automobiles. It is the one down fall of staying near the airport. We will be discussing ways to eliminate or at least decrease the noise heard in the rooms during our next remodel. Your feedback is integral to our ability to continue to improve our service....

Everett, Washington
Reviewed 5 April 2017

I got two rooms here and managed to make a major nuisance of myself. First my key card didn't work because I put it next to my phone, then I managed to drop my keys down the elevator shaft. Josiah, at the front counter, took it all in stride and always with a smile. He even got my keys out...

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Helpful?
Thank Athena M
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Athena M, Thank you for taking the time to hive us your feedback I am delighted to hear you enjoyed your stay with us. We strive to not only met but to exceed your expectations. Please come stay with us again when ever you visit Portland. Have a good day.-Ambrosia-front office manager

Illinois
Reviewed 5 April 2017

Upon arriving at PDX, had to choose between the Fairfield Inn (FI) and the Springhill Suites (SHS). The FI was 30.00 less, but the Springhill Suites breakfasts are typically much better. I made a mistake. The SHS breakfast was worse than most FI breakfasts. No cut fruit, just hand fruit (pears, bananas). Exercise room was small. Reviews for FI were...

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Helpful?
Thank sjtol
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Sjtol, Thank you for taking the time to give us your feedback. I do apologize our breakfast did not meet your expectations. We were following Marriott's SHS breakfast guidelines. Please come stay with us again when ever your travel needs bring you back to Portland. Have a good day. Ambrosia-Front office manager

Orem, Utah
Reviewed 4 April 2017 via mobile

This is the only reason I can't give 5 stars. There was a place for a waffle maker but no waffle maker. So sad. We have stayed before at this hotel. We have always been able to find parking and been treated kindly. It is in a good location to the airport and very clean. We enjoyed our brief stay

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Helpful?
Thank Becky M
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Becky M, Thank you for taking the time to give us your feedback. Besides the breakfast I am delighted to hear you enjoyed your stay with us . I do apologize we didn't met your expectations with our breakfast. Unfortunately we only do waffles on weekends because we have to follow Marriott's SHS breakfast guidelines. Please come stay with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about SpringHill Suites Portland Airport

Address: 11922 NE Airport Way, Portland, OR 97220-1078
Region: United States > Oregon > Portland
Price Range: $196 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Portland Airport 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Springhill Suites Portland Airport Hotel Portland
Portland Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Portland Airport staff and other travellers.
1 question
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Bristow, Virginia
over a year ago

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Questions? Get answers from SpringHill Suites Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay below the fifth floor.”
olblu92, 5 May 2017 | Read review
“Don't stay here unless your okay with filthy rooms!”
travelm0m123, 28 Apr 2017 | Read review
“go somewhere else”
Pat22202, 20 Apr 2017 | Read review
“Come back to the hotel and park earlier in the evening if you want any chance of parking around the hotel you booked.”
GreggTNY, 29 Mar 2017 | Read review
“I would suggest a Jr. Suite.”
trishababy41, 16 Mar 2017 | Read review
5 of 5
Orbitz.com
US$109* /night
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Expedia.comUS$109
Booking.comUS$109
SpringHill SuitesUS$139
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Prices are for 1 room, 2 adults
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