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Sentinel

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#4 of 137 Hotels in Portland
Certificate of Excellence
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1,194 Reviews from our TripAdvisor Community

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Showing 1,181: English reviews
Mill Creek
Reviewed 29 May 2016

The hotel was terrific with quite rooms in the perfect downtown location. Sarah made us feel very welcome and went the extra mile to make us comfortable. I have stayed at Hotel deLuxe, Hotel Max and the Sentinel during my trip and it was a wonderful place to stay at the end of our trip. I will be back.

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Helpful?
Thank Kerry B
Bethanie P, Front Office Manager at Sentinel, responded to this review

Descriptions like 'terrific' and 'perfect' are exactly what we aim for at Sentinel. Thanks so much for those gracious words and this stellar review. I will give Sarah your kind regards. Keep us in mind for your next Portland trip; We would love to welcome you back! Bethanie Peterson Assistant Office Manager

Seattle, Washington
Reviewed 28 May 2016

The only detraction was the expensive valet parking but it was very convenient and the attendants were very nice. This is a beautiful building in a great location. It's near very good restaurants and Powell's book store.

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Helpful?
Thank JayC1214
Bethanie P, Front Office Manager at Sentinel, responded to this review

Thank you so much for your great review and for sharing your feedback with us. We are lucky to be centrally located and so close to all the great things Portland has to offer! Powell’s City of Books is definitely a local favorite. I’m glad you enjoyed your stay with us at Sentinel. Keep us in mind next time you...

Seattle, Washington
Reviewed 28 May 2016

Everything was perfect. The new owners and remodel just MADE this hotel. Staff were wonderful and fun. Perfect location to walk everywhere, the food carts are right across the street, and the noise level wasn't noticed. Nothing like the old buildings made new. Will definitely be back! We love Portland and it's great to count on a great hotel to...

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Helpful?
Thank Francesca60878
Bethanie P, Front Office Manager at Sentinel, responded to this review

What can I say to that? Everything was perfect? Great news! I’m so glad you loved your stay at Sentinel. Thank you for this great review and the compliments regarding our staff, location, and decor. We would love to welcome you back for any future Portland trips! Bethanie Peterson Assistant Office Manager

Reviewed 28 May 2016

This historic building has been stunningly renovated to maintain its original beauty. The rooms are large, beds extremely comfortable and bath amenities are top quality. In-room dining is served by Jakes Grill, a Portland favorite. Jacknife Bar near the lobby is the place to enjoy expertly crafted cocktails. The Room at the End of the Hall on the top floor...

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Helpful?
Thank Kate S
Seattle
Reviewed 27 May 2016

The renovation of the old Elks Club into a beautiful hotel is clearly a success. I had a nice quiet room on the 3rd floor with a generously sized bathroom. The elevator runs a little slow but there are stairs that lead to the restaurant lobby so no need to wait around. Jack Knife is great for breakfast. Nice service...

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1Thank robyng577
Bethanie P, Front Office Manager at Sentinel, responded to this review

As with so many things, the transformation of Sentinel was a team effort. Lots of hard work went into finding that perfect balance between modern amenities and classic charm and I’m glad you enjoyed your time with us. Thank you for the great review! Come visit us again soon, Bethanie Peterson Assistant Office Manager

Lemoore
Reviewed 27 May 2016

Make sure you know what you are getting.How about being escorted to a $500 room with one bed and there are four adults in your party.When we checked out they were unable to provide us with an accurate accounting of our bill.I still do not know.We were so looking forward to a great stay.

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Thank floyd t
Bethanie P, Front Office Manager at Sentinel, responded to this review

I'm sorry to hear you experienced some dissatisfaction with the guest rooms. I am happy that you let us know that you needed a larger room and that we were able to accommodate the request. If there is any uncertainty regarding your charges with us, I am glad to assist. Feel free to reach out to me directly, Bethanie Peterson...

Victoria
Reviewed 24 May 2016

Can't believe this was rated as 4.5 stars. Our room was a cave with the worst view ever. Poorly furnished, old, dusty, ancient slow elevators. Starbucks in the hotel in one of the best coffee and foodie cities - gross.

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Helpful?
Thank Jennifer M
Bethanie P, Front Office Manager at Sentinel, responded to this review

I'm so sorry to hear that your experience wasn't everything you hoped it would be. I do hope you checked in with our guest service team to see if any other room types or view options were available? We also love making recommendations of great local coffee shops and eateries within walking distance. Please feel free to contact me directly...

Eugene, OR
Reviewed 24 May 2016

I've stayed at this hotel a couple times in the last year. Service is excellent, location is very good in the downtown area, and the nightlife at the hotel is quite good as well. In all, an excellent stay, I'd highly recommend the hotel and would stay here again.

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Helpful?
Thank Brad04
Bethanie P, Front Office Manager at Sentinel, responded to this review

First of all, thank you for your loyalty and your recommendation. Our goal is to continue to provide the quality service that our guests have come to expect from us, and excellence is always the standard. I’m glad you loved your stay at Sentinel once again. We look forward to welcoming you back soon! Bethanie Peterson Assistant Office Manager

Portland
Reviewed 24 May 2016

Had a large wedding party. Stayed on the concierge floor. The entire staff went out of their way to make sure we had everything we needed and more. A WONDERFUL experience. Cannot recommend the Sentinel enough. Lovely hotel - great staff.

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Helpful?
Thank michaelwJ9606OS
Bethanie P, Front Office Manager at Sentinel, responded to this review

It’s always a pleasure at Sentinel to help celebrate special occasions with our guests. I’m glad we could assist in making your wedding experience wonderful. That is forever our goal: for each of our guests to have the best possible experience while they are here! Thanks for this rave review and the strong recommendation. Come visit us again soon! Bethanie...

West Covina
Reviewed 23 May 2016

The hotel was really nice. Classic by updated. It was centrally located to several of the local stores and restaurants we visited. It appeared the Jack Knife bar in the lobby is quite the late night party.

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Helpful?
Thank 77jenab
Bethanie P, Front Office Manager at Sentinel, responded to this review

We are lucky to be close to all the Portland hot-spots, and JackKnife is no exception! Thank you so much for the kind review. Please visit again soon! Bethanie Peterson Assistant Office Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Sentinel

Address: 614 SW 11th Avenue, Portland, OR 97205-2624 (Formerly The Governor Hotel)
Region: United States > Oregon > Portland > Downtown
Price Range: $232 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sentinel 4.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, TravelClick, Cheap Tickets, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Sentinel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Governor Hotel Portland Oregon
Hotel Style:
#2 Family Hotel in Portland
#3 Romantic Hotel in Portland
#4 Luxury Hotel in Portland
#4 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Sentinel staff and other travellers.
9 questions
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Questions? Get answers from Sentinel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for high floor, large room (they vary in size for same category), away from bar”
 of 5 bubbles 24negarc, 16 Nov 2016 | Read review
“Go for a suite!”
 of 5 bubbles cshowalter, 28 Oct 2016 | Read review
“Corner rooms with fireplace are great”
 of 5 bubbles MathewDav, 18 Oct 2016 | Read review
“Get a corner suite, it's nice to have a fireplace when it's cold out.”
 of 5 bubbles J0el75, 12 Oct 2016 | Read review
“City Terrace Studio Suites are great. Watch out for rooms that look into airshaft (unless you want quiet and don't mind the lack of a view).”
  • City Terrace Studio Suite - bathroom.
  • City Terrace Studio Suite - terrace.
  • City Terrace Studio Suite - terrace.
  • City Terrace Studio Suite - bedroom.
  • City Terrace Studio Suite - bedroom.
  • View from terrace.
  • Lounge on concierge floor (aka Room at the End of the Hall).
  • View from terrace.
 of 5 bubbles AlexT156, 30 Sep 2016 | Read review
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