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Quality Inn & Suites Airport

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Quality Inn & Suites Airport
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293 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Portland, Oregon
Reviewed 4 weeks ago

I booked a room as a rewards member to this hotel and had confirmation. I called head and spoke to Jeff about getting the room a day early. Jeff looked up my reservation and said I was a rewards member that was allowed early check in which he reserved the room a day early, stated he DID have a room...

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Helpful?
1Thank C M
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, I am sorry that there was confusion with your check in. We do offer early check in for all choice hotel members. The case may have been that at the time that you where trying to check in, there where no "clean" rooms. As for the situation with my guest agent there are many time that people...

Atlanta, Georgia
Reviewed 11 December 2016

Portland had freezing rain and ice the day I was booked to travel. I got to the airport ok, but then found that almost all morning flights were cancelled. I knew I would need a hotel so I started checking websites. The very lowest priced no frills budget hotels were only $10 less than this Quality Inn so after looking...

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Helpful?
1Thank Charles V
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Charles, I am glade to hear that you enjoyed your stay. We amide to make everyone's stay as commutable as can be during the ugly weather. I am please to announce that we are having our floors redone. we do hope that you will come back to see us the next time you are in Portland. Michael Kious General...

Lincoln City, Oregon
Reviewed 4 November 2016

My on-line reservation? LOST! My rooms request? LOST! The alternative non-smoking room....stank of smoke. 2nd alternate room...not ready. Staff had to remove an ozone machine running when we entrered. My bonus points booked and paid for.....DON'T KNOW, even after presenting my printed booking confirmation. My inquiries the next morning, since they took copies to "give to the manager".....DON'T KNOW....call choice...

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Helpful?
Thank Lloyd W
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Lloyd I am sorry to hear about the miss-ups with your reservation. With the hotel direct we do not have anything to do with the on-line reservation systems. There are times that a reservation may get lost the, what we call the "Q". We try to make these situations as easy as can be on our guest. I would...

Tel Aviv, Israel
Reviewed 22 October 2016

Excellent location Fast service Excellent breakfast fast Internet ice machine Rooms are spacious and clean Recommend this place to stay Airport shuttle service Great value Comfortable beds and large Refrigerators and micro-rooms

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Helpful?
Thank liorm611
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, I am glade to hear you enjoyed your stay. we look forward to your nest trip to Portland.

NM
Reviewed 21 October 2016

We stayed twice at the Airport Quality Inn & Suites this month, once after flying into Portland and again a week later before we flew out. We won’t stay there again. The good: The beds were comfortable and had nice bedding. It is located adjacent to a transit stop with buses and the train running into town. The not good:...

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Helpful?
1Thank jthitch
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Guest, I am sorry to hear about the issue with your stays. We are an older property and we are continually doing upgrades to better our property. We aim to provided that best service to our guest. We have taken measure to address any issues that have been brought to our attention. I would like to say that our...

Tunkhannock, Pennsylvania
Reviewed 20 October 2016

I wish there was a separate rating scale to separate out the staff from the hotel itself. I can't complain about the quality of the room. It was comfortable and roomy, and I really only needed a place to sleep. For the most part, two staff members were exemplary and I mean outstanding. When I called for a shuttle at...

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Helpful?
1Thank Maya N
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, I would like to apologize about the mix up with the shuttle. This is un-called for and it has been addressed. We aim to provided the best service possible to our guest. We hope that you stay with us again so that we can show the changes and provide you with the best stay that you deserve....

Reviewed 17 October 2016 via mobile

this hotel used to be a 3 star for the cleanliness and value. now they dont even have that going for them. we were here about 2 or 3 years ago and it was surprisingly great. we had the same hopes this time around and were very disappointed. rooms smelled of cigarettes and weed...carpet is awful. we were worried about...

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Helpful?
Thank Jeana S
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Jeana, I am sorry to hear about your stay. I am happy that announce that we are going through a remodel and one of the items getting done are new flooring in the rooms. We hope that you come back and see our changes. Safe Travels Michael Kious

Homer, Alaska
Reviewed 8 October 2016

The room and lobby were clean and staff was very nice... the shuttle bus drivers were exceptionally nice aund accommodating. Good breakfast too. Very Close to airport but you don't hear the airplanes.

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Helpful?
Thank L W
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest We are happy to hear you enjoyed your stay. We look forward to your next trip to Portland. Michael Kious General Manager

Austin, Texas
Reviewed 3 October 2016

I spent 1 night at the Quality Inn near the Portland airport. The hotel shared the parking lot and lobby with a Rodeway Inn. The hotel does not have much street appeal. Their computer was broken so I could not print my boarding pass. The clerk was not rude but was not helpful either. My room looked nice upon our...

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Helpful?
Thank M J
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest I am sorry about your stay. I am glade to say that the computer is fixed and now available for our guest. As for the breakfast times, We have set those times to better serve the majority of our guest. We always have oatmeal and fruit Available for the guest that our leaving before the breakfast time....

Canyonville, Oregon
Reviewed 3 October 2016

We had requested a handicap room with a roll-in shower. When we checked in, we were assigned room 111, which is handicap. The bathroom was very large with a roll-in shower. However, the toilet was very low to the ground and very difficult to use. The room itself was terrible! My husband uses a motorized scooter and there was hardly...

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Helpful?
Thank Jean K
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued guest, I am sorry to hear about the situation with your room. That is a handicap room but is designed more for other types of handicap's . We hope you give us another chance. We do have two other rooms that are also handicap. On your next vist call us and ask to be placed in either 105...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This upscale hotel boasts executive guest rooms and luxury suites which are beautifully appointed with deluxe pillow-top mattresses, tasteful armoire enclosures for televisions, granite shower surrounds and countertops, and chairs with ottomans for relaxing. All rooms come equipped with refrigerators, microwaves, hair dryers, irons, ironing boards and European-style coffee makers. Each guest will be able to enjoy our full hot Breakfast served in the morning, with build your own waffles, hot biscuits and gravey, scrambled eggs, sausage links, yogurt and much more. During the summer months make sure to stop by our sparkiling outdoor pool that is open daily from 10am-10pm. You will notice and experience something different at the Quality Inn & Suites Airport Convention Center. The warm and friendly staff provides superior guest service. Let us exceed your expectations. ... more   less 

Additional Information about Quality Inn & Suites Airport

Address: 9727 NE Sandy Blvd, Portland, OR 97220-4226
Region: United States > Oregon > Portland
Price Range: $107 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Airport 2.5*
Number of rooms: 65
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Also Known As:
Quality Inn & Suites Airport Hotel Portland
Quality Inn And Suites Airport Convention Center
Quality Inn Hotel Airport
Quality Inn Portland
Portland Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Airport staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid front desk agent Heather. Bad attitude and horrible service”
 of 5 bubbles cmF1198WM, 22 Dec 2016 | Read review
“Even though the rear wall of my room bordered a busy street it was quiet”
 of 5 bubbles charlesv784, 10 Dec 2016 | Read review
“Book elsewhere!”
 of 5 bubbles lloydw283, 3 Nov 2016 | Read review
“Hotel is right next to I-205. Very noisy”
 of 5 bubbles JeanK595, 2 Oct 2016 | Read review
“No elevator to second floor, have to carry bags up the outdoor stairs; would need to request first floor room for those with disabilities.”
 of 5 bubbles SSFlowers, 25 Jul 2016 | Read review
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