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All reviews the club lounge usb outlets shuttle runs provide ear plugs the shuttle driver lobby level great hotel front desk clean towels the king size bed light sleeper coffee machine indoor pool the wi fi bottled water early flight wonderful stay
This property was close to the PDX airport but I did not hear any airplane noise. My room did not face the runway so I’m not sure if that makes any difference. The bed was super comfortable and room was very clean. Friendly staff that...More
This is a very comfortable modern Hotel very close to the airport in Portland. It is a mid rise hotel that has recently completed an update. Very clean entrance way into the hotel, elevator and hallways. Nice clean carpet throughout which was a nice surprise....More
Response from Shellie E, Director of Guest Experience at Sheraton Portland Airport HotelResponded 20 September 2018
Thank you aug30 for your comments about the Sheraton Portland. We are so pleased that you enjoyed your stay, and the results of our recent renovation. We hope to welcome you back soon!
I stayed at the hotel for a conference and on the second day came back to find that when housekeeping cleaned my room the left the door unlocked. Unsure of how long my room was unsecured but didn’t get back to my room until after...More
Thank Trina C
Response from Shellie E, Director of Guest Experience at Sheraton Portland Airport HotelResponded 2 weeks ago
Thank you Trina C for your feedback, and we do apologize for this experience with your room. We have shared your comments with our staff as a training opportunity. We appreciate you letting us know, and thank you again for taking the time to share...More
We booked our stay as part of a multi-stop trip in February 2018 via a reputable travel agent. We paid in advance for our stay. Our trip went without a hitch, other than this stay.
We arrived on a flight from Honolulu at 8pm. We...More
Response from Shellie E, Director of Guest Experience at Sheraton Portland Airport HotelResponded 3 weeks ago
Thank you Becky H for sharing your feedback. We apologize for your experience at the Sheraton. We try our best to avoid situations like these, but it does happen and our staff tries their best to make the best of a frustrating situation. Again, we...More
I made reservations with the Sheraton 8 months before my trip. I requested a ADA room with a roll in shower. I use arm crutches to walk most of the time due to my MS. I am unable to lift my leg over the tub...More
Response from Shellie E, Director of Guest Experience at Sheraton Portland Airport HotelResponded 5 weeks ago
Thank you ElsieTipton for your feedback regarding your stay at the Sheraton. I truly apologize for the issues you encountered with your room type. I have shared your comments with our Front Desk Manager to ensure that this doesn't happen again. I have also shared...More
Response from Cougshela | Reviewed this property |
Haven't stayed there since our visit in the fall last year and the suites were old and ugly!! They told us they were going to renovate the club floor and suites, but we have no idea whether this has happened. After our... More
Haven't stayed there since our visit in the fall last year and the suites were old and ugly!! They told us they were going to renovate the club floor and suites, but we have no idea whether this has happened. After our ecperience there, we doubt we will stay there again!!!