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The Heathman Hotel

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Traveller (401)
Room & Suite (366)
Dining (23)
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“french press”(96 reviews)
“symphony suite”(76 reviews)
“historic hotel”(60 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (2,317)
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2,297 results
Traveller rating
1,388
529
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1,388
529
228
97
55
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All reviewsfrench presssymphony suitehistoric hotelturn down serviceroom servicevalet parkingrooms are smallwonderful hotelheart of downtownthe location is perfectpioneer squarestreet noisecorner roomvisit portlandthe pearlfew blockshappy hour
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11 - 15 of 2,297 reviews
Reviewed 5 weeks ago

We had to go to Portland for a meeting, so I thought I'd splurge a little and get a suite at the Heathman. What they don't tell you at Expedia, or on the Heathman's website, is that the hotel is undergoing major construction. There's only...More

2  Thank Boris W
Response from darynw, General Manager at The Heathman HotelResponded 4 weeks ago

BorisW, Thank you for staying with us and providing feedback. I would love to discuss your experience in more detail. Please email me at daniel.kahn@heathmanhotel.com

Reviewed 13 May 2018

The hotel nickels and dimes you to death, though the shock comes after check-out. City taxes, state taxes, tourism assessments, Facilities fee (I love that one!). The parking fee is robbery. The bathroom is unbelievably tight -- good luck trying to use the toilet or...More

1  Thank jimK7957LY
Response from darynw, General Manager at The Heathman HotelResponded 4 weeks ago

jimK7957LY, Thank you for staying with us and sharing feedback. We have discussed your feedback and I would love to follow up with you. Please email me at daniel.kahn@heathmanhotel.com so that we may connect.

Reviewed 11 May 2018

After a couple of days of working in Portland; we extended our stay for a romantic weekend with tickets in our hands to see Chris Botti in concert with the Oregon Symphony at the Arlene Schnitzer Concert Hall. The Heathman Hotel offered the perfect setting...More

1  Thank Jo L
Response from darynw, General Manager at The Heathman HotelResponded 4 weeks ago

Jo L, Thank you for staying with us and sharing your feedback. We take great pride in the service we provide and I have shared your comments with the entire team! We look forward to welcoming you back.

Reviewed 2 May 2018

The checkin staff is very nice. When I checked in, my room key did not work. The following day it did not work again. On the 2nd night of my stay, when the air conditioner went on at 3:00am, it sounded like a rock in...More

Review collected in partnership with this hotel
2  Thank boarts
Response from darynw, General Manager at The Heathman HotelResponded 3 May 2018

Dear boarts, Thank you for staying with us and providing feedback. I can imagine your frustration and I apologize! I will share this with the entire team as this should not have been your experience. I will also follow up with you directly. I will...More

Reviewed 1 May 2018

This was my second time to Portland, but my first stay at The Heathman. Getting here from the airport was easy - I took the red line and got off at Pioneer Square North and walked for 0.2 miles - less than 5 minutes. The...More

Thank Jithesh1975
Response from darynw, General Manager at The Heathman HotelResponded 3 May 2018

Jithesh1975, Thank you for staying with us and sharing feedback. I am glad that you enjoyed your stay! Please do not hesitate to reach out to me or Daniel at daniel.kahn@heathmanhotel.com so that we may research what happened with our Green for Green program.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$214 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$214 - US$507 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
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Traveller (401)
Room & Suite (366)
Dining (23)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (3)
Questions & Answers
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Cindy C
16 March 2018|
AnswerShow all 2 answers
Response from Greg M | Reviewed this property |
They allow dogs in some rooms for a fee. They also provided a nice “gift basket” of dog related toys.
1
Vote
juicystar0008
26 February 2018|
AnswerShow all 3 answers
Response from seatownbry | Reviewed this property |
You do not
0
Votes
tvnewseditor
2 January 2018|
AnswerShow all 4 answers
Response from darynw | Property representative |
Good Morning, We do have a facilities fee that is $25.99+tax per night that covers the wonderful amenities that we have at the hotel. The amenities we provide at the Heathman are; Signature Pillow and Spiritual Menus... More
0
Votes
Room Tips
"Don't stay on the 3rd floor. It's not haunted, but worse."
Read review
"Corner suites offer multiple windows for great light and downtown views."
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"King size bed. We were on 4th floor. Some noise from outside but nothing major."
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"Stay somewhere else"
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