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The Heathman Hotel

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#25 of 138 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
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The Heathman Hotel
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1,846 Reviews from our TripAdvisor Community

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Showing 1,829: English reviews
Walnut Creek, California
Reviewed 1 week ago

My recent stay at the Heathman was very comfortable. Some things have changed since my last stay. There seems to be a need for ongoing maintenance in the rooms and common areas. The lights on most floors of the elevator seemed to have been burned out. One elevator was not working during our entire stay. The ice machine on our...

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Helpful?
Thank bluezdervish
darynw, General Manager at The Heathman Hotel, responded to this review

Thank you so much for choosing the Heathman for your last trip to Portland. Returning guests such as yourself truly provide invaluable feedback that gives all of us the information necessary to ensure that every stay is a comfortable and memorable one. Please know that I will ensure that your comments and suggestions are addressed, because nothing would make us...

Vancouver, Canada
Reviewed 1 week ago

Not only is the hotel in a great location but the level of friendliness and service were outstanding. In my three night stay, I did not run into one staff member who did not smile when you engaged them. I would stay here again based on this last visit.

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Helpful?
Thank Gobetrotter532
darynw, General Manager at The Heathman Hotel, responded to this review

That is some very high praise, so thank you so much for sharing it with us! We're so lucky to have a beautiful and historic downtown property, but it's the people inside who truly make it special. We certainly feel a level above now that we know we'll be seeing you again!

Honolulu, United States
Reviewed 1 week ago

Hotel staff should know more about the history of the hotel. Only doorman could answer questions about Zelda! Rooms, halls are in need of updating. Rooms are small, which can be expected of hotels that are "vintage"

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Helpful?
Thank Roger B
darynw, General Manager at The Heathman Hotel, responded to this review

I truly appreciate your feedback especially since you're right that our beautiful historic property deserves to be bragged about! Our doormen tend to spend a lot of time with Zelda and as you know, she loves to share her wisdom. I will be sure to pass your comments on to our staff and perhaps next time you stay we can...

Medford
Reviewed 1 week ago

We stayed at the Heathman regularly twenty-five or so years ago. It was a spectacular hotel then. The rooms were luxurious, the service was perfect, there were amenities like high-end toiletries and movies sent directly to the room via closed circuit TV. The current tea room was a bar/cafe with a grand piano. There was a door that went directly...

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Helpful?
Thank 163eileeno
darynw, General Manager at The Heathman Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at the Heathman. Let me first say that I and the rest of the hotel staff truly appreciate your feedback, and it is especially enthralling to hear about your experiences at the Heathman in the past. Please let me assure you that your comments are absolutely...

Tustin
Reviewed 1 week ago

Our room at the Heathman was not at all what we were expecting from a hotel with its reputation. The room (Premier King) size was tiny - only room for the bed, small desk/chair and one chair for reading. The bathroom could not fit more than one person at a time. In order to stand at the sink, the bathroom...

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Helpful?
Thank Mary Kay H
darynw, General Manager at The Heathman Hotel, responded to this review

I'm so sorry to hear about your less-than stellar stay at the Heathman. Thank you for taking a moment to share your experience with us, as it truly allows us to learn all about how we can get better. Our historic property contains several different types of rooms, and it is our number one goal to find one for you...

Bothell
Reviewed 1 week ago

We had a great stay at The Heathman. Their Kings size beds are undersized and the staff needs radio's with ear pieces. There's nothing like hearing loud radio chatter in the morning. The location is great.

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Helpful?
Thank John G
darynw, General Manager at The Heathman Hotel, responded to this review

I'm so glad you had a great stay at the Heathman during your trip to Portland! Suggestions like yours absolutely give us an opportunity to find new ways to improve our service, so thank you for sharing your ideas with us. It will be our pleasure to see you again!

Bellevue
Reviewed 1 week ago

Great staff,restaurant and bar, but the room was lacking. Nice decor cannot overcome a challenged floor plan. We have stayed two or three times over the years, but the rooms were somehow remodeled to provide more bathroom space. There was no information provided for the courtesy bar. On departure day we were interrupted by both the maid and the guy...

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Helpful?
Thank johngW2956ZH
darynw, General Manager at The Heathman Hotel, responded to this review

Thank you so much for joining us on your short trip to Portland. I appreciate that you have returned a few times to see how we are working on improvements to ensure the comfort of all of our guests. I do apologize that you were interrupted twice on your day of departure; I will certainly communicate with our staff to...

Portland, Oregon
Reviewed 1 week ago

A overnight retreat for us for my birthday and away from everyday life. It was fantastic. We enjoyed the Symphony King Suite which was large and beautifully appointed. It was quiet and they had a birthday card and bottle of Prosecco awaiting us. The valet parking was a breeze with the valet very accommodating. Lindsey at the front desk was...

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Helpful?
Thank kathyhA1893SB
darynw, General Manager at The Heathman Hotel, responded to this review

Thank you so much for spending your birthday with us at the Heathman Hotel! It sounds like you had a special and relaxing staycation, and it was our honor to be a part of it. I will absolutely pass your kind words on the Lindsey, and I hope that we can see you again for another special occasion (or maybe...

Portland
Reviewed 1 week ago

I was looking for a quick staycation with some friends, and we decided to treat ourselves by staying at the Heathman. There were great reviews of the hotel, and it is centrally located in downtown Portland. Our stay was nice, just not great. We don't have any complaints about our stay in the hotel, it just wasn't any better than...

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Helpful?
Thank 928nv
darynw, General Manager at The Heathman Hotel, responded to this review

It's important to treat yourself every once in a while and I'm absolutely thrilled that you decided to do so with us. While I am glad that you enjoyed your stay, I'm sorry to hear that we didn't wow you. We take great pride in our unique property and hope to share that with each of our guests. Please do...

Tualatin
Reviewed 2 weeks ago

Beautiful Hotel. Kind staff (Huston was fantastic). Enjoy a drink in the lounge/bar. The bathroom set up was a little tight, but overall excellent stay. Best night sleep ever! We would love to purchase the bedding.

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Helpful?
Thank Kristen H
darynw, General Manager at The Heathman Hotel, responded to this review

Thank you so much for your kind words! I will be sure to pass your praise on to Huston and the rest of our staff. One of the primary things a hotel can offer is a fantastic night of sleep, and it sounds like we won you over! Please don't hesitate to contact us at the hotel because we would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
One of the city's most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel's library boasts more than 2,700 volumes signed by the authors, while its world-class art collection celebrates the work of contemporary artists. Here, the art of service is alive and well, from the welcoming Beefeater doorman to the attention of your personal concierge. The Heathman has retained AAA's coveted Four Diamond Award for more than 30 years. Whether you are planning a unique Portland wedding venue, reception party, private party, corporate conference or an important business meeting, the historic Heathman is an unforgettable event setting for up to 150 guests. Downtown Portland's premier luxury hotel, the Heathman offers 3,800 square feet of versatile meeting, event and banquet space within eight private function rooms on our Mezzanine Level. ... more   less 

Additional Information about The Heathman Hotel

Address: 1001 SW Broadway Street, Portland, OR 97205
Region: United States > Oregon > Portland > Downtown
Price Range: $271 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#6 Green Hotel in Portland
#8 Romantic Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
#13 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Heathman Hotel staff and other travellers.
2 questions
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Seattle, Washington
over a year ago
North Bend, Oregon
over a year ago

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Questions? Get answers from The Heathman Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my 10th floor room had no traffic noise though facing broadway, lovely high cielings”
 of 5 bubbles DerHotelinspector, 14 Feb 2017 | Read review
“The corner suite was quiet and pretty good size”
 of 5 bubbles C7443MZadamm, 2 Jan 2017 | Read review
“Higher floors are quieter.”
 of 5 bubbles jeanm255, 23 Dec 2016 | Read review
“The themed suites (Literary, Symphony, etc) are well worth it.”
 of 5 bubbles dazelles2016, 22 Dec 2016 | Read review
“Loved the additional sink in the washroom. I had difficulty shutting the slide doors between bedroom and living room. They armed to stick. ”
 of 5 bubbles stewartgill, 7 Dec 2016 | Read review
5 of 5