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The Heathman Hotel

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#27 of 137 Hotels in Portland
Certificate of Excellence
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1,699 Reviews from our TripAdvisor Community

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Showing 1,682: English reviews
Los Angeles, California
Reviewed 24 June 2015

The hotel is in the heart of downtown Portland and is in a lovely historic building - we had sunny weather during our visit, but I imagine the library area off the lobby is very cozy on a rainy day. Our room was quiet and clean and about $150/night - I believe it was one of the smaller rooms (more...

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Helpful?
Thank ElleinLA
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear ElleinLA, Thank you so much for joining us on your last trip to Portland and thank you for taking the time out to give us your feedback on your stay. I am delighted to hear that you hear that you enjoyed your stay. The library certainly is a great place for rainy which is one of my favorite places...

Reviewed 22 June 2015

Had a lovely room, excellent service, and the food was superb as always. Unfortunately the desk drawer handle shredded the front of my new dress shirt, which made for an interesting day of business meetings. I sent management a note, including pictures, and heard NOTHING. Not even a "Sorry". I expected better.

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Helpful?
Thank Douglas C
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Douglas C, Thank you for taking the time out to give us your feedback. I am sorry to hear that we did not get to you in a timely manner, our Front Office Manager did contact you early this morning concerning the shirt situation and resolution. If you would like to discuss this matter further, please feel to give...

San Francisco, California
Reviewed 22 June 2015

Bed and pillows were great. Tea and coffee in the room with a bunch of stuff that if you take you are billed for. The room was obtained on Hotels.com and cheap. The room was small, probably because of the price. Close to everything. Has valet 40.00 to park overnight. Nice friendly staff that enjoyed their jobs. 24 hour concierge...

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Helpful?
Thank maggiedanurse
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear maggiedanurse. Thank you so much for joining us on your last trip to Portland and thank you for taking the time to give us your thoughts on your stay. I am happy to hear you found the room comfortable and were able to enjoy our amenities. I will certainly pass on your kind words to the staff. Thank you...

Los Angeles, California
Reviewed 22 June 2015

The Heathman Hotel is one of the first luxury boutique hotels in Portland; approximately 30 years old, but has been well maintained. We were upgraded to the Fine Arts Suite where there were original pieces of artwork to enjoy. We were also impressed with the "lending library" on the Mezzanine level. You can take a tour (from 5:30 - 7...

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Helpful?
Thank MJung
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear MJung, Thank you so much for joining us on your recent trip to Portland. I am so happy to hear that you were able to experience one of our themed suites. The Fine Arts Suite is one of my favorite another favorite is our Literary Arts Suite, if you get a chance to visit Portland again, I would be...

Sausalito, California
Reviewed 20 June 2015

I always stay at the Heathman when I'm in Portland. It's very comfortable, has everything I need in the rooms, and even has a very good restaurant. I've never been bothered with noise, and the beds are great. The staff is always helpful and responsive. And the rates are quite reasonable for a hotel of this quality.

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Helpful?
Thank Suzanne C
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Suzanne C, Thank you so much for joining us again on your recent trip to Portland and thank you for taking the time out to give us your feedback on your experience here. I am so pleased to hear that all of your stays have been so good. I will certainly pass your sentiments onto our staff. Thank you...

San Carlos, California
Reviewed 19 June 2015

I will always plan to stay here as the entire experience was positive It was very apparent that the staff were focused on making our stay a great one. We had a great meal in our room and the breakfast was prepared to perfection. Our car was brought up quickly and they were helpful with directions

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Helpful?
Thank mclaramc3
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear mclaramc3, Thank you for taking your time out to review our hotel, I am so happy to hear that our staff made your experience here such a great one. I am delighted to hear that you will be joining us again on your next return to Portland. If you need any help on your future bookings please feel free...

Doylestown, Pennsylvania
Reviewed 18 June 2015

I spend 100+ nights in hotels each year and this is the first time I've written a review. I use Trip Advisor so I think it's time to contribute. I stayed at the Heathman for 3 nights and really enjoyed my stay. My room was clean, nicely furnished and the hotel staff was well organized... all top priorities for me....

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Helpful?
Thank Greg S
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Greg S, Thank you so much joining us on your last business trip to Portland and thank you for taking your time out to give us your thoughts about your stay. I am so happy to hear that you enjoyed your time with us and that you were able to get out and explore the food seen here. I...

Bellevue, Washington
Reviewed 18 June 2015

First, it is conveniently located in the middle of downtown and easy access to many places. Staff was courteous as in any other hotels. We stayed June 2nd week. Weather was spectacular in Portland enjoyed our trip except this lousy hotel. It hides its true colors behind words like "luxary", "historic" and "boutique" but it is an old hotel with...

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3Thank Suresh K
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Suresh K, Thank you for taking the time out to give us your feedback on your stay. I am sorry to hear that your stay was anything less than perfect and that the Petite Queen room you had was not the right fit for you. It is surely our intent to make you feel like you have had a...

Reviewed 17 June 2015 via mobile

I had the opportunity to stay at this hotel while in Portland for a wedding. The location allowed me to walk to many attractions and restaurants. The hotel staff took care of every need and we got many good recommendations from the Bell Captains ( great uniforms, too!!) for "only in Portland" types of venues. I will certainly stay here...

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Helpful?
Thank Sara Aimee H
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Sara Aimee H, Thank you so much for taking the time to join us here for your last trip to Portland and thank you for taking the time to fill out a review. I am so happy to hear you enjoyed your time and thank you again for getting back to me when I contacted you, I am happy...

Washington DC, District of Columbia
Reviewed 16 June 2015

Great hotel. Very nice details throughout. Terrific staff - discreet, available, never tried to upsell on services. Very good restaurant and bar. Perfect downtown location, close to everything. Quiet bedrooms.

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Thank robertjG3545RP
HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear robertjG3545RP, Thank you so much for joining us on your most recent trip to Portland and thank you for taking your time out to give us a review. I am happy to hear that you had such an enjoyable experience during your stay. I too love our restaurant and am happy to hear that you were able to try...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
One of the city's most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel's library boasts more than 2,700 volumes signed by the authors, while its world-class art collection celebrates the work of contemporary artists. Here, the art of service is alive and well, from the welcoming Beefeater doorman to the attention of your personal concierge. The Heathman has retained AAA's coveted Four Diamond Award for more than 30 years. Whether you are planning a unique Portland wedding venue, reception party, private party, corporate conference or an important business meeting, the historic Heathman is an unforgettable event setting for up to 150 guests. Downtown Portland's premier luxury hotel, the Heathman offers 3,800 square feet of versatile meeting, event and banquet space within eight private function rooms on our Mezzanine Level. ... more   less 

Additional Information about The Heathman Hotel

Address: 1001 SW Broadway Street, Portland, OR 97205-3004
Region: United States > Oregon > Portland > Downtown
Price Range: $287 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#6 Green Hotel in Portland
#8 Romantic Hotel in Portland
#12 Business Hotel in Portland
#13 Family Hotel in Portland
#13 Luxury Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Heathman Hotel staff and other travellers.
2 questions
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Seattle, Washington
over a year ago
North Bend, Oregon
10 months ago

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Questions? Get answers from The Heathman Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the additional sink in the washroom. I had difficulty shutting the slide doors between bedroom and living room. They armed to stick. ”
 of 5 bubbles stewartgill, 7 Dec 2016 | Read review
“The Signature Suites were my favorite”
 of 5 bubbles 582lilyc, 29 Nov 2016 | Read review
“Any room is worth it”
 of 5 bubbles Mtndogvet, 26 Nov 2016 | Read review
“Choose a room in a different hotel”
 of 5 bubbles jasonv482, 16 Nov 2016 | Read review
“Maybe a little pricey but the meals served for our meetings were very good and the service staff was very accommodating.”
 of 5 bubbles knull, 14 Nov 2016 | Read review
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