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The Heathman Hotel

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#25 of 138 Hotels in Portland
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1,845 Reviews from our TripAdvisor Community

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Showing 1,828: English reviews
Beaverton, OR
Reviewed 4 January 2016

We are locals. Price is high for what you get. Waited 15-20 min for luggage delivery, bathroom was very tiny, linens on bed were very coarse, bar closed at 12:30 but we were told 1am. Breakfast just ok.

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Helpful?
Thank submariner522
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear submariner522, Thank you for your stay and review, luggage delivery usually is very quick and I apologize for the delay. Also, our linens normally receive many compliments for softness and your writing of this will spur another inspection of our linens to remove any that might be perceived as "coarse". We do very much appreciate our locals staying with...

Brooklyn
Reviewed 3 January 2016

The service was good, but the room was "eh." Bathroom was rather small, but functional, and the heater/air conditioner was absurdly loud. Such that we both woke up throughout the night due to its noise. Think "standing next to a highway" loud. The coffee in the room was a very nice touch, and much appreciated, and the restaurant is top-notch.

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Helpful?
Thank rnyc2016
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear rnyc2016, I am happy you enjoyed most of your stay however disappointed to read you had challenges with the heater, certainly something you shouldn't experience and something we can fix. We hope we can see you again and show you that the heater was a unique experience. Sincerely, Steve Hurst General Manager

Salem, Oregon
Reviewed 3 January 2016

There was only one chair in the room (820) for two people. Called for a second and it arrived after a short wait. We have been patrons for years and always enjoy our stay. The location in the downtown area is ideal for the symphony as well as shopping.

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Helpful?
Thank O1876QFwilliamp
Fontana, California
Reviewed 3 January 2016 via mobile

I've read some very good reviews about The Heathman Hotel and their staff so I was very excited to experience their service. We got in after midnight on Jan 1st on a cold night and the doorman did not even open the door for us. Upon check in, the two front desk personnel had a hiccup checking us in because...

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Helpful?
Thank emlazo
Walla Walla, Washington
Reviewed 3 January 2016

Quiet, relaxing, and when the bathroom ceiling was leaking, it was quickly resolved by maintenance. We loved the location, staff, and restaurant. Our room felt spacious, well appointed, and we couldn't have been more pleased with our sleep that night!

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Thank Brian Arthur D
Monmouth
Reviewed 3 January 2016

I enjoyed the symphony suite, quiet, comfortable.Location in Portland is perfect. Valet parking was fast. The bar area is small, so after theater and evening events, it was difficult for finding a seat...this area could be improved for the hotel is busy and could you a remodel of this area. Otherwise very nice place.

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Thank X5148IElindav
Colton
Reviewed 3 January 2016

The service was Heathmanesque. Outstanding as expected. I did have trouble with the AC. I could not get the room to cool down. (I did not contact the desk about the conditioning.) Breakfast was the usual Heathmanesque.

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Thank W9175VStomb
San Jose
Reviewed 2 January 2016

From the warm greeting by Ryan, to the amazing holiday decorations and fabulous rooms, we always look forward to a holiday stay at the Heathman. Thank you for making our visit memorable and for the excellent service.

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Thank 524cynthiah
Houston, Texas
Reviewed 2 January 2016

My room was just what I needed. I was happy with the corner and windows on two sides. The staff at the front desk were help full , each and every one. Dining room and bar were excellent: food and service. Next time I would like to stay longer.

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Thank Diane M
Milwaukie
Reviewed 2 January 2016

We stayed at the Heathman on our honeymoon 25 years ago and loved it. When we checked in for our anniversary the receptionist asked if we were celebrating anything. When we told her we were returning to celebrate our 25fh anniversary she upgraded us to a suite very similar to the one we stayed in.. It was very lovely and...

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Helpful?
Thank Barbara M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
One of the city's most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel's library boasts more than 2,700 volumes signed by the authors, while its world-class art collection celebrates the work of contemporary artists. Here, the art of service is alive and well, from the welcoming Beefeater doorman to the attention of your personal concierge. The Heathman has retained AAA's coveted Four Diamond Award for more than 30 years. Whether you are planning a unique Portland wedding venue, reception party, private party, corporate conference or an important business meeting, the historic Heathman is an unforgettable event setting for up to 150 guests. Downtown Portland's premier luxury hotel, the Heathman offers 3,800 square feet of versatile meeting, event and banquet space within eight private function rooms on our Mezzanine Level. ... more   less 

Additional Information about The Heathman Hotel

Address: 1001 SW Broadway Street, Portland, OR 97205
Region: United States > Oregon > Portland > Downtown
Price Range: $271 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
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Hotel Style:
#6 Green Hotel in Portland
#8 Romantic Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
#13 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Heathman Hotel staff and other travellers.
2 questions
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Seattle, Washington
over a year ago
North Bend, Oregon
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my 10th floor room had no traffic noise though facing broadway, lovely high cielings”
 of 5 bubbles DerHotelinspector, 14 Feb 2017 | Read review
“The corner suite was quiet and pretty good size”
 of 5 bubbles C7443MZadamm, 2 Jan 2017 | Read review
“Higher floors are quieter.”
 of 5 bubbles jeanm255, 23 Dec 2016 | Read review
“The themed suites (Literary, Symphony, etc) are well worth it.”
 of 5 bubbles dazelles2016, 22 Dec 2016 | Read review
“Loved the additional sink in the washroom. I had difficulty shutting the slide doors between bedroom and living room. They armed to stick. ”
 of 5 bubbles stewartgill, 7 Dec 2016 | Read review
5 of 5