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DoubleTree by Hilton Hotel North Salem

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#4 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersBronze level
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DoubleTree by Hilton Hotel North Salem
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331 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Klamath Falls, Oregon
Reviewed 2 days ago NEW

We made arrangements for our stay at the Double Tree Hilton in Salem, Oregon at the very last minute. This was due mainly to having checked in and immediately out of a neighboring hotel on the other side of the I-5 Freeway that we found to be very sub standard. We were given a very nice room on the top...

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Thank Brian W
Reviewed 1 week ago

DoubleTree by Hilton is a GREAT chain that I stay at often on business trips (mostly for the cookies they give you when you check in). However, the DoubleTree in Salem is right next to a couple of VERY busy streets and the freeway. Rooms on the first floor south end of the building gets a great deal of traffic...

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Thank Chameen S
Eureka, UT, United States
Reviewed 1 week ago

We didn't expect to stay in Salem but my daughter's family was there for a family trip and we were able to meet them. The Doubletree was easy to find since it was right off the freeway. Even though the building looked small, it was spacious and clean with a friendly staff and a great breakfast. We enjoyed our stay...

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Thank Thomas N
Gilroy, California
Reviewed 1 week ago

Dog-friendly, great value, love the on-site restaurant for breakfast and dinner. Bar was nice, too. Rooms are spotlessly clean, temperature control in rooms also works well once you figure it out. Courteous, friendly staff.

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Thank calicoRN
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear CalicoRN, Thank you for your recent review of the DoubleTree by Hilton Salem, Oregon - we are honored to have earned your title of "favorite place to stay"! Glad that you enjoyed many of the amenities the hotel has to offer, and we are so pleased that we were also able to host your four-legged family member! Though it...

Reviewed 1 week ago

We spent Thanksgiving week here and thoroughly enjoyed our stay. The bartender in the evening was extremely competent. She also was working Thanksgiving am. Anything we requested was provided quickly. Their housekeeping could use a bit of training and improvement.

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Thank Marian Pesta B
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Marian Pesta B, Thank you for taking the time to review your recent stay with us - I am glad that Eleanore took such great care of you during your stay! I have forwarded your feedback regarding housekeeping to our department head; please feel free to reach out to me directly if there is any more specific feedback I...

United States
Reviewed 2 weeks ago

This hotel has a convenient location off the 5. It's great for travellers for a short term stay. It's not as nice as other Doubletree's we have stayed at, however it was still good value and the excellent customer service made our stay warm and pleasant. Breakfast was excellent and the staff worked hard to keep guests happy. Great for...

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Thank OnTheRoadAgain45888
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear OnTheRoadAgain, Thank you for taking the time to review your recent stay with us at the DoubleTree by Hilton Salem, Oregon - we are pleased that we were able to deliver excellent customer service to you during your recent visit! Our breakfast team is one of the hardest working in the industry, and I am so glad that they...

Bend, Oregon
Reviewed 3 weeks ago

Ok room. Staff was great and very pleasant. Best part of the stay. Some odds and ends broken in the room. Room was clean. Traffic very loud. They need thicker draps if they are that close to the highway as a small extra buffer. Location is next to a strip club (starz). Pool was a bit chilly.

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Thank amy s
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear amy s, Thank you for taking the time to review your recent stay with us - I am pleased that you found our staff to be great and very pleasant throughout your stay! We are undergoing renovations in the upcoming months that I am confident will address many of the issues you experienced during your stay. With the winter...

Salem, Oregon
Reviewed 3 weeks ago

Hilton hotels are normally a safe bet...hotel price is on the mid to higher end. My room literally smelled like stink feet! A mix between wet carpet and stinky feet. No joke! I asked to change rooms, couldn't because they were sold out because it is right off of I5. I asked if they had an air freshener....they came and...

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Thank cyates2016
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel North Salem, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms meet the...

Salem, Oregon, United States
Reviewed 3 weeks ago

I have stayed at this property over 10 times. Great staff and location. Breakfast is fine for the money, along with the limited dinner selection in the hotel. Due to it's location, I would recommend this as a place to stay since its' right off the freeway.

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Thank Craig B
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Craig B, Thank you for reviewing your recent experience with us at the DoubleTree by Hilton Salem, Oregon - we are pleased that you found our staff great and location convenient for your travels into the area! We appreciate your loyalty - with convenient access to I-5 and a short drive into downtown Salem, our hotel offers many amenities...

Lakewood, Washington
Reviewed 5 weeks ago

Fairly nice hotel. Staff excellent. Breakfast is very good and has a wide variety. Wish they had hot tub suites or at least a hot tub in the hotel. Room was clean and the layout of the room allows for watching tv from anywhere in the room except the bathroom.

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Thank BaileyFamily2014
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear BaileyFamily2014, Thank you for taking the time to review your recent stay with us - I'm pleased that you found our staff excellent and our breakfast options sufficient for your stay! We do have a hot tub located next to our indoor pool, and I hope that you'll have the opportunity to utilize this amenity on a future visit....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At our DoubleTree by Hilton hotel in Salem, Oregon, we are conveniently situated just off of I-5 in the heart of the Willamette Valley. Our Salem hotel is just 60 miles south of Portland and only 15 minutes from Oregon's famous wine country. We also offer close proximity to Salem's major business districts and government offices. On your next stay, warm up to a freshly baked cookie and our welcoming staff. ... more   less 

Additional Information about DoubleTree by Hilton Hotel North Salem

Address: 1590 Weston Ct NE, Salem, OR 97301-1846 (Formerly Phoenix Inn Suites North Salem)
Region: United States > Oregon > Salem
Price Range: $152 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel North Salem 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Phoenix Inn Suites North Salem Hotel Salem
Phoenix Hotel North Salem
Hotel Style:
#3 Green Hotel in Salem
#4 Business Hotel in Salem
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Hotel North Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loud traffic noise from the road on the south side of the building.”
 of 5 bubbles chameens, 29 Nov 2016 | Read review
“Odd Numbered rooms are away from the freeway”
 of 5 bubbles Vendue2, 27 Aug 2016 | Read review
“If you must stay here, request a lower floor room on the opposite side from the freeway”
 of 5 bubbles Heywoodya, 15 Oct 2015 | Read review
“High floor, away from freeway”
 of 5 bubbles SharronG972, 21 Sep 2015 | Read review
“Stay on upper floors in odd numbered rooms to avoid highway noise.”
 of 5 bubbles ocaptainmycaptain, 21 Sep 2015 | Read review
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