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You might want to make sure you bring your dirty towels to them the second you're done using it otherwise she will tell you that you stained their towels and charge you for it and if you are homeless try not to let her know...More
Stayed here for two nights after the first night we went and asked the manager if we could have a room that had a TV from this century and also had the dishes and pots and pans that were supposed to be in every room....More
Room was dirty to the point of trash under beds and dirty socks behind dresser. Mold in bathroom and kitchen area. At one point came back from visiting family to discover the door to the room open when I know it was locked when I...More
One staff in Particular was extremely rude, told me to shut up when I was asking about the deposit, (every time I tried to say something she would chime in with "I can't talk when you are interrupting me", she was also chastising a trainee...More
Front desk was very curt and asks for, and photocopies, ids of all adults (saying it is for security reasons). Does not do housecleaning unless you ask. One day I went to get some new towels for the two rooms we rented and they would...More
Response from Sherry E | Property representative |
Thank you for your question. We appreciate you being a guest. Can you please call the hotel and talk with the front desk? They will be able to assist you with reserving a room and answer any questions you may have about the... More
Thank you for your question. We appreciate you being a guest. Can you please call the hotel and talk with the front desk? They will be able to assist you with reserving a room and answer any questions you may have about the hotel and rooms. We would be delighted to have you stay at this hotel again.
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"IF you want a quiet room stay on the side away from the freeway & go up to the top floor (3). I was on..."