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Room was dirty to the point of trash under beds and dirty socks behind dresser. Mold in bathroom and kitchen area. At one point came back from visiting family to discover the door to the room open when I know it was locked when I...More
One staff in Particular was extremely rude, told me to shut up when I was asking about the deposit, (every time I tried to say something she would chime in with "I can't talk when you are interrupting me", she was also chastising a trainee...More
Front desk was very curt and asks for, and photocopies, ids of all adults (saying it is for security reasons). Does not do housecleaning unless you ask. One day I went to get some new towels for the two rooms we rented and they would...More
I stayed here in Sept. 2015 to attend the OR State Fair-Salem and never got the amenities asked for in the 2 days I stayed. Friends of the guests were sleeping in their cars out in the parking lot, no security cameras to watch parking...More
Outstanding, A home away from home as advertised. First person (desk)very professional but too rigid, losing humanity as to personal requests. (refusals to accept early payments, forgetting our identity when cards don't work due RF interplay and refusing to exchange toaster when causing fire/smoke alarms...More
2 Thank craz69
Response from Manager_11525, General Manager at Crossland Economy Studios - Salem - NorthResponded 9 October 2015
Thank you for your review. We're sorry to hear about the housekeeping issues you experienced; however, we're glad that you enjoyed your "home away from home". We will review your feedback with our housekeeping staff to address the concerns you mentioned.
Thank you again for...More
US$68 - US$85 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Sherry E | Property representative |
Thank you for your question. We appreciate you being a guest. Can you please call the hotel and talk with the front desk? They will be able to assist you with reserving a room and answer any questions you may have about the... More
Thank you for your question. We appreciate you being a guest. Can you please call the hotel and talk with the front desk? They will be able to assist you with reserving a room and answer any questions you may have about the hotel and rooms. We would be delighted to have you stay at this hotel again.
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"I don't think they have good rooms....I rarely comment but with this one Im warning you find another..."