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Shilo Inn Suites - Salem

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200 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn Suites - Salem
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Showing 199: English reviews
Reviewed 17 April 2015

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Helpful?
Thank Eric H
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Zillah, Washington
Reviewed 7 April 2015 via mobile

Took us 25minutes to check in because our key card wasn't working, we had to keep running down to get a new one, until the front desk finally came up on the third time and her key too wasn't working, so try to not to get room 223, unless they fixed it already, it made us late for our event...

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1Thank kristyj_05
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear kristyj_05, Thank you for your kind review. I am so sorry you had problems with your door lock, but glad that overall you had a good stay and hope that you stay with us again in the future. Sincerely, Pam Urben-General Manager

Reviewed 29 March 2015 via mobile

The Shilo Inn was clean neat and well appointed. I think what I liked best was the roominess. Because the rooms are handi-capable the space between bed and television or bathroom and sink are extra-large making the room feel quite accommodating. (I should say right off the bat that the bed was incredibly comfortable and the sheets were clean and...

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1Thank Michael D
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Michael, Thank you for taking a moment to leave such a nice review. We take a lot of pride in our staff and hotel, and are always pleased to hear that we have made a valued guests stay a good one. Sincerely, Pam Urben-General Manager

Oregon
Reviewed 16 March 2015

This hotel is clean, comfortable and convenient. The breakfast is good, the rooms are clean, the beds are soft and there is no smell in the rooms at all. My only comment would be that the elevator is VERY slow and that the parking spaces are limited. Overall, I will stay again happily. We stay about twice a month and...

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Helpful?
1Thank DawnsDaisies
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Dawns Daisies, Thank you for a very nice review of our hotel. We are happy to hear that you are enjoying your stays with us and hope that you continue to do so for many years to come. Sincerely, Pam Urben-General Manager

Las Vegas, Nevada
Reviewed 16 March 2015

I ended up staying at this hotel for a month while looking for a place to live in Salem. I travel a lot and have pretty high standards. This hotel is a great place to stay, clean, quiet, excellent staff and a great breakfast. The hotel manager Pam was friendly, professional and absolutely delightful to work with. I would highly...

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Helpful?
Thank L N
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear LN, Thank you so much for your gracious review. We always like to hear that a guest has had a nice stay and hope your future stays continue to be just as nice. Sincerely, Pam Urben-General Manager

Bend, United States
Reviewed 12 March 2015

Do not stay at this hotel! We checked in late one night and were half asleep. I woke up in the mooring and saw fecal matter smeared along the side of the mattress of the bed next to me that my kids were sleeping in. I immediately went down to let the front desk staff know. They told me, "sorry...

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2Thank Tara F
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Tara, Thank you for your review of our hotel. I'm sorry that you were left with such a bad first impression of our hotel but hope that given another chance you will have a much better stay. Sincerely, Pam Urben-General Manager

Redmond, Oregon
Reviewed 15 February 2015

This is definitely not up to the usual Shilo standards. The ice machine was out of order, the second entrance to the pool was out of order, and no one seemed to care. I mentioned it at the front desk and they seemed to indicate both had been down for quite a while and said, "just use the ice machine...

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Helpful?
1Thank Bryan I
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Brian I, Please accept my sincere apologies that your recent visit did not leave you with a good impression of our hotel. We appreciate your feedback and have followed up on both the ice machine and pool room lock issues. We are currently in the process of upgrading our rooms and hope that given another chance you will have...

Reviewed 13 February 2015

We made a last minute decision, after a long day on the road, to spend the night in Salem instead of driving the 3+ hours home. Turned out to be a good one. Comfortable, clean with a very nice breakfast buffet. Staff was personable and efficient.

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Thank The2PJs
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear 2PJ's, Thank you for your review of our hotel. We work hard to ensure our guests enjoy their stay and it is always nice to hear when we have done just that. We hope to see you again in the future. Sincerely, Pam Urben-General Manager

Sausalito, California
Reviewed 28 January 2015

We just spent 4 nights at the Shilo Inn in Salem. We have stayed here several times in the last year and find that even if the rooms are a little dated, they are clean, large and well appointed. The beds are very comfortable (in all the rooms we've stayed in). The staff are very friendly and welcoming. We will...

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2Thank Carap413
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Carap413, Thank you for your gracious review of our hotel. It's always nice to hear when a guest has enjoyed their stay. Sincerely, Pam Urben-General Manager

Madras, Oregon
Reviewed 7 December 2014

This place is a little dated and it shows. The furniture in our room (302) is showing tons of wear and if it were my establishment I would be more than embarrassed. The corner of the rooms could have a vacuum a little closer to them... say within a foot and there was some 'trash' under the bed. There some...

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2Thank FamilyTimefor4
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Familytimefor4, Thank you for taking the time to review our hotel; we are in the process of updating our rooms and hope the next time you stay in Salem you will give us another chance and let us know what you think of our progress. Sincerely, Pam Urben-General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room

Additional Information about Shilo Inn Suites - Salem

Address: 3304 Market St NE, Salem, OR 97301-1818
Region: United States > Oregon > Salem
Price Range: $118 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites - Salem 2.5*
Number of rooms: 89
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Also Known As:
Shilo Inn Salem Hotel Salem
Salem Shilo Inn
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Questions & Answers

Questions? Get answers from Shilo Inn Suites - Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good view...parking lot in front...neighborhood in back!”
 of 5 bubbles RoadtripRosie, 30 Nov 2016 | Read review
“Great access to the freeway from this hotel.”
 of 5 bubbles 968donnaf, 1 Nov 2016 | Read review
“Ask for room in the back, at least you look at trees instead of parking lot.”
 of 5 bubbles teklamom, 15 Oct 2016 | Read review
“Stay at the red lion or comfort inn across the street.”
 of 5 bubbles AD2DAD, 15 Aug 2016 | Read review
“Pick a room with king bed only and you will have a comfortable living room area for socialization.”
 of 5 bubbles davidmF6711AE, 10 Jul 2016 | Read review
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