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Shilo Inn Suites - Salem

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Shilo Inn Suites - Salem
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200 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Coos Bay, Oregon
Reviewed 10 November 2014 via mobile

We stayed 2 nights in the 2nd floor. Beds were hard and they had a teeny old CRT TV. It was very clean and I did love the covered, well lit parking in the back of the hotel. Staff was very very nice! I would stay here again but on the 3rd or 4th floor, since the TVs are bigger...

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Helpful?
Thank RAM1959
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Ram1959, Thank you for your very nice review. I'm so glad that all and all you enjoyed your stay and look forward to your staying with us again in the future. Sincerely, Pam Urben - General Manager

Seattle
Reviewed 3 November 2014

Stayed here two nights to attend a photographer's clinic. My room was roomy and clean, as well as quiet. I stayed here partly because it was a package deal, along with the room we had a 'meet and greet' in one of the conference rooms. I didn't have much interaction with the staff, so I can't speak to that. I...

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Helpful?
Thank SeattleMeadowlark
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Seattle Meadowlark, It's always nice to hear when a guest has enjoyed their stay. I hope you got some great pictures and that we see you again in the future. Sincerely, Pam Urben-General Manager

Coquille, Oregon
Reviewed 25 October 2014

An older motel, sometimes elevator doesn't work, it has a weight limit, you have to be aware of on busy days. The front desk has always been nice. True, the motel is not as nice as it used to be, but is okay.

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Helpful?
Thank Pamela G
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Pamela G, Thank you for your recent feedback on your stay with us while here in Salem. We are in the process of upgrading our rooms and hope that you will try us again in the future and let us know how we are doing. Sincerely, Pam Urben-General Manager

Reviewed 23 September 2014 via mobile

When I made the reservation is was made for 2 nights. My mistake, it should have been for 3 nights, when I contacted "TripAdvisor" I was told sorry you need to make another reseavation we can't add a night. So I did that. I then called Shilo Inn Newburg, Oregon, and explained to Fabian that I had 3 nights under...

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1Thank Maria B
Canada
Reviewed 21 September 2014

This is certainly one of the poorest hotel/inn I have ever stayed. The elevator could not accommodate more than 4 persons with luggage or else it just closed the door, stopped working, but without giving any alarm or signal for being overloaded. The sink and parts of the bathroom facilities were outside the bathroom, so you would have to take...

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2Thank CityJudge
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear City Judge, We are in the process of upgrading our hotel and hope that the next time you stay in Salem you come back and let us know what you think. Thank you for taking the time to review our hotel, we hope to see you again in the very near future. Sincerely, Pam Urben-General Manager

Folsom, California
Reviewed 15 September 2014

Old, lousy parking, public areas filthy. Staff could care less...business communications area terrible and no privacy. Not a chance would I stay there again. What happened to Shilo Inns?? The Shilo's used to be such a wonderful experience....now just another flea bag hotel.

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Thank Dsthomson1969
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Dsthompson1969, Please accept my sincere apologies that your recent visit did not leave you with a good impression of Shilo Inns. I appreciate your feedback and will be following up with our housekeeping department regarding attention to details. I certainly hope you will give us another opportunity on your next visit to Salem as we have started upgrading our...

Boise, Idaho
Reviewed 20 August 2014

My wife and I took our daughter to the State Fair in Salem from Aug 14th to 18th where she competed in 5 events for horses. We had a fantastic stay at the Shilo Inn. Everyone was very courteous and helpful in everything we needed. Our room was very large and extremely clean which my wife loved. The beds were...

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Helpful?
Thank Dennis G
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Dennis - Thank you for taking a moment to leave your comments. We take a lot of pride in our staff and hotel, and are always pleased to hear that we have made a valued guest happy. I'm glad you enjoyed not only the hotel but the surrounding area and look forward to having you stay with us the...

Port Angeles, Washington
Reviewed 26 July 2014

On a recent 6 day road trip with my young grandson, this was our last night's stay in a hotel and I've got to say that it was one of the best for the buck. It was half the price of others we stayed at and well worth every penny! The customer service was outstanding! The staff were all very...

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Helpful?
Thank Kenzisgumma
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Kenzisgumma, We are so glad you enjoyed your stay with us. Our goal is for every guest to feel at home and welcome during their entire stay. On behalf of the entire staff-thank you for taking the time to review our hotel. Sincerely, Pam Urben-General Manager

Hyderabad, India
Reviewed 8 July 2014

We were cynical when the board in the elevator said 'affordable excellence'. The hotel proves the classic judging book by cover cliché wrong. Stayed here overnight during a road trip and The huge room totally was worth the buck! . Credit to the Fresh linens, We caught some great sleep. To our surprise, the breakfast spread was pretty good! Overall,...

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Helpful?
Thank mridu7
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Mridu7, Thank you for taking a moment to leave your comments. We take a lot of pride in our staff and hotel, and are always pleased when a guest has a good stay. Sincerely, Pam Urben-General Manager

Salem, Oregon
Reviewed 30 June 2014

The room was large, clean, comfortable, and overall better than expected. Bed and sheets were clean and comfortable. The cons were in the Inn itself. Pool and spa very dirty- would not even put my toe in there. Only 1 elevator, it ran very slowly, and was prone to shutting off with people inside. One time this happened we had...

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Helpful?
Thank Olivia E
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Senior Contributor -Thank you for taking the time to review our hotel. I'm sorry that your experience did not live up to your expectations but hope that given another opportunity you will have a much better stay next time. Sincerely, Pam Urben-General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room

Additional Information about Shilo Inn Suites - Salem

Address: 3304 Market St NE, Salem, OR 97301-1818
Region: United States > Oregon > Salem
Price Range: $131 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites - Salem 2.5*
Number of rooms: 89
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Also Known As:
Shilo Inn Salem Hotel Salem
Salem Shilo Inn
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Questions & Answers

Questions? Get answers from Shilo Inn Suites - Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good view...parking lot in front...neighborhood in back!”
 of 5 bubbles RoadtripRosie, 30 Nov 2016 | Read review
“Great access to the freeway from this hotel.”
 of 5 bubbles 968donnaf, 1 Nov 2016 | Read review
“Ask for room in the back, at least you look at trees instead of parking lot.”
 of 5 bubbles teklamom, 15 Oct 2016 | Read review
“Stay at the red lion or comfort inn across the street.”
 of 5 bubbles AD2DAD, 15 Aug 2016 | Read review
“Pick a room with king bed only and you will have a comfortable living room area for socialization.”
 of 5 bubbles davidmF6711AE, 10 Jul 2016 | Read review
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