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Residence Inn Salem

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Residence Inn Salem
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180 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Saint Andrews, Canada
Reviewed 24 July 2016

I have been travelling back and forth to Salem Oregon for over a year and have spent many nights in the Residence Inn. The staff is always very friendly. They great me by name. Thanks Jonathan and Tim. The hotel is always clean and the amenities allow you to work out 24 hours a day or go for a swim....

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Helpful?
Thank Kevin A
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Kevin A, Thank you for review! We are so glad to hear that you have been enjoying your stays with us and that you are provided with fantastic service from our staff. We will be sure to share your kind words with Jonathan and Tim. Thank you again and we will see you soon! Sincerely, Julie M. General Manager...

Reviewed 14 July 2016

The facility was fine and the staff pleasant and efficient. The website said the facility was pet friendly. Imagine my shock when I found $100.00 added to my bill for the pet fee. That's $75.00 more than I've ever been charged. Before you ask my dog did not leave a mess. That is their standard pet friendly fee. Apparently they...

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Helpful?
Thank Todd B
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Todd B, Thank you for providing us with your feedback. I am glad you found the hotel and staff to be pleasant. I am sorry that the cost of the pet fee was a surprise. Each room that has had a pet in it, whether it was for 1 night or 30, has the carpets and sofa professionally cleaned...

Anaheim, California
Reviewed 11 July 2016

Quick trip to Salem and this hotel was perfect. Very clean and Kaila at the front desk was very friendly and helpful. Needed a bag of ice and she quickly got this from the kitchen. I am a meeting planner, so I'm extra picky when it comes to judging hotel. This property is highly recommended.

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Helpful?
Thank Shawna L
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Shawna L, Thank you so much for providing us with your feedback on your recent stay at the Residence Inn Salem! We are glad to hear that you enjoyed your stay and that Kaila was able to provide you with excellent customer service. Please be sure to come and see us again when your travel needs bring you back...

Burns, United States
Reviewed 19 June 2016

Occasionally i have enough points to stay and i brought my daughter from Eastern Oregon to attend Girls State in Salem. Our room was great, clean, relaxing. All the staff very pleasant. Can't wait to have an excuse to stay again. :)

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Helpful?
Thank Sherrie M
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Sherrie M, We are so delighted to hear that you enjoyed your stay at the Residence Inn Salem! Thank you so much for taking the time to provide us with your feedback and we can't wait to see you on your next trip! Sincerely, Julie M. General Manger

Calgary, Canada
Reviewed 17 June 2016 via mobile

Overall a decent stay, old mattress but good room and breakfast, fast check-in. The disappointment came at the end of our one night stay, when by mistake I have left my Iphone charger inside the room,on the desk. When I have figured out what happened, after 10 hours, I called the hotel asking for help and in the same time...

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Helpful?
2Thank Robby_Cristian
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Robby_Cristian, Thank you for providing us with your feedback on your recent stay. I am very sorry to hear that we were unable to locate your phone charger. If you wish to discuss the issue further, please feel free to contact the hotel directly and ask to speak to a Manager. Thank you again for your feedback. Sincerely, Julie...

Arcadia, California
Reviewed 18 May 2016

I've been a guest at the Residence Inn- Salem, OR for the past 48 days and it has been like home for me. The staff are great, housekeeping is very accommodating and the property is very well maintained. It is very convenient location for my work assignment. Whenever I travel thru out the U.S. I always request the Residence Inn...

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Helpful?
1Thank Arona C
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Arona C, Thank you so much for taking the time to provide us with your feedback on your stay here at the Residence Inn Salem. We are delighted to hear that you are having a pleasurable experience and look forward to seeing you throughout the remainder of your stay! Sincerely, Julie M. General Manager

Washington DC, District of Columbia
Reviewed 8 April 2016

Arrived late at night and went through a fast registration. Drive around to the room in another building with 2nd story. Room was clean, spacious and had the usual comfort treatment of sofa, desk, kitchen, chairs and internet connection.

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Helpful?
Thank J L
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear JL, Thank you for taking the time to provide us with your feedback of your stay at the Residence Inn Salem. We are delighted to hear that your stay was comfortable and you were provided efficient service. We do hope that you will come and see us again when you are back in the Salem area. Sincerely, Julie M....

Depoe Bay, Oregon
Reviewed 22 March 2016

My first visit here. From the first phone call to the Breakfast before leaving, all of the employees were friendly and helpful. I was delighted at the accommodations: two full bedrooms, each with their own full bathroom and TV! Nice sized living room (the third TV!), a dining area with a table for four with padded chairs, and a wonderful...

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Helpful?
1Thank Janet S
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Janet S., We here at the Residence Inn Salem are delighted to hear that you enjoyed your first stay with us! Thank you for your kind words about the team. I will share your feedback with them. We certainly hope you will join us again when your travels bring you back to Salem! Sincerely, Julie M. General Manager

Coral Gables, Florida
Reviewed 12 March 2016

Very nice and professional when checked in. Great hospitality. The breakfast area is big and very comfortable. Very close to the stress way and close to the downtown and shops. The room was huge. Great living area, kitchen and desk working area. The bathroom big and comfortable. The bed was very comfortable and clean. Big flat TV Great stay.

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Helpful?
1Thank joselito1959
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear joselito1959, Thank you so much for your feedback. I am very glad to hear that you enjoyed your stay with us here at the Residence Inn Salem. We hope that you will choose us again if your travels bring you back to the Salem area. Thank you again! Sincerely, Julie M. General Manager

Camarillo, California
Reviewed 8 March 2016

My husband and I stayed here for 2 nights while he was in town for training. Residence Inns are always a plus, so you can bring your own food, drinks, etc and save some cash on the road. Plenty of room to eat, work on a computer and watch tv. The staff was polite, and we weren't left waiting for...

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Helpful?
Thank CheekyMonkey12
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear CheekyMonkey12, Thank you for providing us with your feedback. We are glad to hear that you were provided polite service from our staff and that you enjoyed the large suites that we offer. I am very sorry that the bed in your suite was not comfortable. I will share your feedback properly within our organization in hopes of being...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our extended stay Salem, Oregon hotel keeps you connected with free Wi-Fi and expanded cable Stay productive at your large, well-lit desk with convenient outlets and our business center Fully furnished kitchens with full-size appliances, cookware, dinnerware and utensils New bedding collection includes luxurious cotton linens, designer covers and fluffier pillows One of the only pet friendly hotels in Salem, Oregon; $100 non-refundable sanitation fee One and two-bedroom suites at the Residence Inn Hotel in Salem, OR are ideal for groups or families ... more   less 

Additional Information about Residence Inn Salem

Address: 640 Hawthorne Ave SE, Salem, OR 97301-5096
Region: United States > Oregon > Salem
Price Range: $217 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salem 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Hotel Style:
#5 Business Hotel in Salem
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Questions & Answers

Questions? Get answers from Residence Inn Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Freeway noise is evident when outside. Rooms on that end of the building could hear traffic.”
 of 5 bubbles frugel-traveler, 13 Jan 2017 | Read review
“ground floor”
 of 5 bubbles MarkPurdue, 21 Nov 2016 | Read review
“Top floor away from elevator is quietest.”
 of 5 bubbles ReidSpencer, 17 Oct 2016 | Read review
“Ask for the quiet area.”
 of 5 bubbles AronaC, 17 May 2016 | Read review
“Rooms on the west side away from the freeway are quieter.”
 of 5 bubbles richardhW7311SV, 27 Jan 2016 | Read review
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