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The Grand Hotel in Salem

636 reviews
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Traveller (109)
Room & Suite (42)
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Overview
  • Excellent58%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from The Grand Hotel in Salem
Offers & Announcements: 🍇Mid-Valley Wine Trail🍷
Hotel packages
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Reviews (636)Write a Review
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1 - 5 of 629 reviews
Reviewed 2 weeks ago

Business trip to Salem in mid-January. I arrived early afternoon before check in time. "Any chance I could check in early?" the desk person clicked a few keys, then "no problem... is the 5th floor okay?" that set the tone for the entire visit. Everything...More

Thank timo519
Response from Scott S, General Manager at The Grand Hotel in SalemResponded 1 week ago

Dear timo519, Thank you for the wonderful comments. We do enjoy being able to accommodate and treat each guest as an individual. I will certainly pass along these sentiments to our team. We hope to host you in the future, Scott Snyder General Manager

Hotel's Favourite
Reviewed 21 October 2017

I ended up traveling with my wife and 3 kids all under the age of 4. We stayed in the Senator Suite and was impressed by the size of the room. Here is my personal review: This is a great place to stay at in...More

1  Thank Michael T
Response from Scott S, General Manager at The Grand Hotel in SalemResponded 23 October 2017

Dear Michael T, Thank you very much for the kind words, I love the comparison to the Venetian. I agree that the lobby doesn't look like it belongs in Salem, OR. I am very glad that I was able to visit with you and look...More

Reviewed 2 weeks ago

Was at The Grand for a couple of weeks in January 2018, and really enjoyed my stay there. It is conveniently adjoined to the convention center with lots of amenities. The staff was friendly and took excellent care of our group. The breakfast was nice,...More

Thank Frank S
Response from Scott S, General Manager at The Grand Hotel in SalemResponded 1 week ago

Dear Frank S., Thank you for the comments, it was a treat to host your company. I do hope that you can visit in the Summer or Fall with your wife, Oregon is a beautiful place, the extra daylight hours really make exploring fun. Thanks...More

Reviewed 2 weeks ago

I spend quite a bit of time in Salem, OR on business with the state of Oregon. The Grand Hotel in Salem is an excellent place to stay. The staff is very friendly, helpful and courteous. Usually when I check-in, I'm greeted in a way...More

Thank jamiebC1380RO
Response from Scott S, General Manager at The Grand Hotel in SalemResponded 2 weeks ago

JamiebC1380RO, Thank you for the wonderful comments, we appreciate that you've been able to experience so much of our facility and especially the recognition for the staff! We look forward to your return visits, Scott Snyder General Manager

Reviewed 3 weeks ago via mobile

Very noisy! Street noise was terrible. Walls and ceilings are paper thin! I could hear my neighbors every time they sneezed! Cooling/heating unit insufficiency to cool/heat room. Restaurant is over priced for the quality of food and the amenities (gym and breakfast) are opened at...More

Thank Jill J
Response from Scott S, General Manager at The Grand Hotel in SalemResponded 3 weeks ago

Dear Jill J, Thank you for your comments, we are very sorry that we did not meet your expectations. I do hope that if you travel to Salem often, that you will have success finding a facility that meets your needs. We do value all...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$175 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Salem
#3 Business Hotel in Salem
#3 Family Hotel in Salem
#3 Romantic Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$175 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Salem
#3 Business Hotel in Salem
#3 Family Hotel in Salem
#3 Romantic Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (109)
Room & Suite (42)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Nick1214
3 August 2017|
AnswerShow all 6 answers
Response from HappinessIsFree | Reviewed this property |
It is less than a mile from the Capitol building. It would be a beautiful place to stay for the eclipse if they have rooms available. There were no balconies in the rooms I stayed in there, however there is a park across the... More
1
Vote
jetho89611
17 February 2017|
Answer
Response from Scott S | Property representative |
Dear jetho8961, Thank you for the inquiry, I have had a couple of requests similar to this from individuals that are unable to sleep in a bed making a recliner the only option for them. While our rooms are not equipped with... More
2
Votes
happytravels104
11 February 2015|
AnswerShow all 8 answers
Response from Scott S | Property representative |
Happy Traveler, We don't offer shuttle service from the hotel as it is 65 each way. We work with a company called Danny's Town Car Service 503-871-9144. Danny will pick you up at the airport and drop you right at the hotel... More
1
Vote
Room Tips
"Some views are not the best, but the inside of the hotel is VERY nicely appointed."
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"I've stayed in several rooms on different floors.. All great."
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"Grab a steak at Bentleys!!"
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"To try to avoid noise, although you are right downtown and their will be noise all night, ask for a top floor..."
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