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BEST WESTERN Ponderosa Lodge

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BEST WESTERN Ponderosa Lodge
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670 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Port Orchard, Washington
Reviewed 4 weeks ago

This was my favorite best western! sister's Oregon was amazing and extremely beautiful! There was snow and ice, but they did a good job keeping the parking lot clear enough to get through. The room was warm and welcoming. Loved every minute of it!

Review collected in partnership with Best Western
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Helpful?
Thank R4133QCannaw
Management response:

Hello R4133QCannaw - What a nice note you left for us! We are so glad to know that you enjoyed your recent winter visit with us, even though you had to brave the ice and snow! Winter had been a real challenge this year....just as soon as we get the ice and snow cleared from our sidewalks and parking lots....here...

Stayton, OR
Reviewed 16 January 2017

Was in town for a basketball tournament. There was at least 3.5 feet of snow. Hotel stayed functional and staff was friendly and did a great job cleaning the room between nights. I have already recommended this hotel and will stay again.

Review collected in partnership with Best Western
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Helpful?
Thank smumey42
Management response:

Dear smumey42 - Thank you for your kind notes about your recent stay. We surely had a lot of snow and we're happy to hear that you felt we kept things running well while you were here. It was quite a challenge, but we have a good crew here and everyone pitched in to serve our guests. We appreciate that...

Canby, United States
Reviewed 9 January 2017

Terrific place to bring in the New year with our kids. We enjoyed the fireplace, hot tub and ample breakfast - and a little time with the resident llamas. The huge jetted bathtub was also a treat! Staff worked hard to keep sidewalks clear of snow and ice, despite the heavy snowfall we experienced over the weekend. We will return!

Review collected in partnership with Best Western
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Thank kathleenr483
Management response:

Dear kathleenr483 - We were excited to read your review and know that you celebrated the New Year with us! Here's hoping that 2017 will be a great year and we wish you good fortune for you and your family. Thank you for your nice comments for other travelers to see and we are happy that you will return. Travel...

Anchorage, Alaska
Reviewed 8 January 2017

Rooms were comfy and cozy and staff was very friendly and pleasant. But, the bathrooms were frigid! Not sure if that was due to design of the rooms or perhaps it was a cost cutting measure but brrrr, I did t even want to take a shower in the morning it was so cold. Lovely setting and a very picturesque...

Review collected in partnership with Best Western
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Helpful?
Thank AKMaggie
Management response:

Dear AKMaggie - We're glad you were able to visit us recently and that you enjoyed your stay in most regards, except for the bathroom temperature and we were sorry to hear that news. In the winter, we need all our rooms warm to avoid frozen pipes so we don't conserve on heat in that regard. I'm not sure how...

Great Falls, Virginia
Reviewed 7 January 2017

The room was very well appointed and comfortable. The fireplace added a cozy charm to the living room. The king size bed was very comfortable. The bathroom had more than adequate storage for all our accessories. The complimentary robes were so comfortable. The sleep sofa was comfortable. We enjoyed the rustic western decor. Definitely will return :)

Review collected in partnership with Best Western
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Helpful?
Thank horseypants
Management response:

Dear horseypants - What a fun name! Thank you for all the great notes you provided for other travelers to see and to learn about our property. We're pleased to know that you enjoyed your stay with us in our suites building. Those rooms have more luxurious appointments (like a gas fireplace, Jacuzzi tub, walk-in rain shower, Old Hickory furnishings...and...

Albany, Oregon
Reviewed 6 January 2017

Very nice place to stay .. out door hot tub in the snow is always fun ..and the staff is very nice and makes sure your stay is fantastic . Close to the slopes for a great day sking and tubing . will definitely stay here again

Review collected in partnership with Best Western
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Thank tonysN2666IE
Management response:

Dear tonysN2666IE - Thank you for the wonderful review you provided. We especially enjoyed hearing that our staff added to the enjoyment of your stay as we do have a good crew and their spirit of hospitality is well-received by all our guests. We're glad to know you will stay here again in the future and we hope it will...

Sherwood
Reviewed 4 January 2017

We were heading home from Bend! It was snowing and it seemed everybody had decided to head home at the same time! We decided to stay another night to avoid the slow drive! Glad we did! It snowed all night, so we woke up to a winter wonderland! The stay was great? Breakfast was good and a beautiful drive home!

Review collected in partnership with Best Western
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Thank ladyluck1957
Management response:

Dear ladyluck1957 - Thank you so much for your nice notes about your stay with us recently. We've had a "real winter" this year and it's amazing how much snow we've had so far....with several more months to go! We're happy to know our facilities and services met your expectations and we hope you'll come back and visit again soon!...

Salem
Reviewed 4 January 2017

Great place highly recommend!!! Clean cozy rooms with a beautiful atmosphere. Honestly can't wait for an excuse to return. Usually stay at a condo at Black Butte and dollar for dollar it was half the cost and twice the value.

Review collected in partnership with Best Western
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Helpful?
Thank TysonLamb
Management response:

Dear Tyson: How nice of you to recommend us to other travelers as a place with good rooms and beautiful atmosphere plus a good value! What fun! Now that you know about us, please come again soon! Best regards, Loy Helmly & Staff

Portland, Oregon
Reviewed 3 January 2017

Nice quiet location back off Hwy enough to make a lovely setting. There are a dozen or so lamas munching in the trees. A large seasonal pool and a year round hot tub with extra pool only towels provided. It snowed twice but staff kept it cleared . Bi- mart and other stores and restaurants were right across street. I...

Review collected in partnership with Best Western
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Helpful?
Thank David G
Management response:

Dear David G - How good to know that you enjoyed your recent visit to Sisters and your stay with us! While you were here for the wedding, the weather was a "winter wonderland" (...it's still snowing!) and we're glad you felt we provided the facilities and services you needed here at the Ponderosa Lodge. Here's hoping you can come...

Salem, Oregon
Reviewed 17 December 2016 via mobile

If you want to stay someplace special, ask for a suite. The bathroom alone is larger than most regular bedrooms and has a great two-person Jacuzzi, a walk in rain shower and a barn door that slides open so you can sit in the Jacuzzi and watch TV or the fire burning. King-size comfortable bed with plenty of pillows, leather...

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Helpful?
Thank Debimlee
Management response:

Dear Debimlee: Thank you for the review which you provided after your recent stay with us. We're glad that you enjoyed so many elements of your stay in one of our suites. As you noted, they are really luxurious rooms and the extra amenities add to the comfort there. We're sorry for the challenges you experienced here during the giant...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Ponderosa Lodge

Address: 500 Highway 20 West, Sisters, OR 97759
Region: United States > Oregon > Central Oregon > Sisters
Price Range: $186 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Ponderosa Lodge 2.5*
Number of rooms: 75
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Also Known As:
Best Western Ponderosa Hotel Sisters
Best Western Sisters
Sisters Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Ponderosa Lodge staff and other travellers.
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Questions? Get answers from BEST WESTERN Ponderosa Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing to the south have better views.”
 of 5 bubbles 4reelmoto, 29 Jan 2017 | Read review
“Second floor gives a slightly better view”
 of 5 bubbles MCB11, 20 Oct 2016 | Read review
“we had a 2nd floor room , included a balcony with a great view of grass & trees and near pool.”
 of 5 bubbles kaarens2016, 18 Oct 2016 | Read review
“Upper rooms would be quieter (depending on other guests).”
 of 5 bubbles GibBob, 12 Oct 2016 | Read review
“Not sure if there is a bad room in this place!”
 of 5 bubbles ESanDiego, 1 Oct 2016 | Read review
5 of 5