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Hilton Garden Inn Eugene / Springfield

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Hilton Garden Inn Eugene \/ Springfield
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692 Reviews from our TripAdvisor Community

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Albuquerque, New Mexico
Reviewed yesterday NEW

This facility is as good as any Hilton Garden Inn I have stayed in. It seems very new. I don't care for the modern styling they are using at Hilton properties these days, but the coldness of the decorating wasn't really a problem. The room was plenty big for a family of four. Beds and linens are super comfy. They...

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Helpful?
Thank John K
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017 via mobile

The boys and I spent the weekend and it was perfect! King beds, garden tub, super quick checkin, room service. Very well done. And if you aren't interested in room service there are any number of places within walking distance.

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1Thank Ghutch54
About Hotel's Favourite Review
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Ghutch54, Thank you so much for taking the time to share a review for our property. We are so thankful that you choose to stay with us. It is wonderful to see the word perfect in your review. Our goal as a team is to ensure every guest is able to leave a review like yours. We are excited...

Eugene, United States
Reviewed 2 days ago NEW

This hotel is a great location to stay for the money. The staff clearly takes a lot of pride in the cleanliness and efficiency of the operation, especially compared to what you usually get at this price. Very impressed!

Review collected in partnership with Hilton Garden Inn
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Thank B3089QEjayc
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear B3089QEjayc, Thank you for taking the time to write a review for our property. We are excited that you choose to stay at our property and that our team's professionalism and efficacy really stood out in such a positive way for you and your visit. Also thank you so much for noticing all the hard work that our team...

Phoenix, Arizona
Reviewed 4 days ago NEWvia mobile

We stayed at the Hilton Garden Inn in Eugene while attending a weekend baseball series (Mississippi State vs Oregon). It was our first trip to Eugene so we weren't sure what to expect of the town and surrounding area but I was pleasantly surprised, aside from the cold, wet, and snowy weather that weekend, at how nice everything was. We...

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Helpful?
Thank Mrstywiltbank
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Mrstywiltbank, Thank you so much for choosing and property and for sharing the experience you had with us. Reviews are an important tool to help our team better understand how and when we can go above and beyond for each and every guest. We are excited to hear that our team and property really helped to make your first...

Murrieta, California
Reviewed 1 week ago via mobile

The room was very clean and comfortable. All public areas were very clean, including the gym which had great equipment. The staff were very accommodating, professional and friendly. Angela was exceptional, always asking if we needed anything. Would definitely stay again.

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Helpful?
Thank Michele C
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Michele C, Thank you for taking the time to write a review for our property. We are so thankful that you choose to stay with us and that you enjoyed your experience. Angela has been a wonderful addition to our team and she will be excited to see your review. We love being able to show our whole team...

Portland, Oregon
Reviewed 1 week ago

I would not recommend this hotel to anyone. While the room itself was beautiful, the staff was rude, I had multiple issues that I addressed but were NOT resolved. I had horrible service to the point I couldn't even send a pic from my phone . It was not worth the money. I had better service at the quality inn...

Review collected in partnership with Hilton Garden Inn
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1Thank I3514UYjamiek
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear I3514UYjamiek, Thank you so much for choosing our property and for sharing the experience. Our team looks forward to every review and use them as a blue print to help our team better reach our goal of 100% guest satisfaction. We sincerely apologize for the concerns you have mentioned in your review. We never want a guest to leave...

Redmond, Oregon
Reviewed 1 week ago

We really loved the layout of the room. The furnishings were of high quality. I thought the work desk was well appointed and comfortable, and I was there on leisure! I would definitely been very happy with the room if I was there on business too.

Review collected in partnership with Hilton Garden Inn
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Thank ghodecker
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear ghodecker, Thank you so much for choosing to stay at our property and for sharing the experience you had here with us. It is wonderful that our guest room really stood out as the main positive for you during your visit. As a team we strive to make sure every guest is able to have the type of experience...

Roseburg, Oregon
Reviewed 1 week ago

The over all experience was good out side of the horrible night sleep due to a broken bed the first night and overly firm beds on other night. Staff was quick to want to fix broken bed next day when notified. Price was high for quality. The staff was as accommodating as possible.

Review collected in partnership with Hilton Garden Inn
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1Thank crytal97470
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear crytal97470, Thank you so much for choosing our property and then for sharing that experience through a review. We would like to sincerely apologize for the concern you mentioned. Our team truly wants every guest to be able leave our property with a smile. We are extremely thankful that you informed our team of your concern during the visit....

Indianapolis
Reviewed 1 week ago

This has become our go-to hotel in the Eugene/Springfield area. Rooms are very nice and clean, comfortable beds and linens, great lobby with a restaurant and bar (we didn't eat there but the breakfast looked good -- note: they charge for breakfast). The free coffee in the lobby every day was also very good (and I like the 2 free...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank bisquin
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear bisquin, Thank you so much for taking the time to write a review for our property. We truly look forward to reading every review from our guests because they are the best road map for us to reach 100% guest satisfaction. We are so thankful to be called your go-to hotel. Thank you so much. We are very excited...

Oregon Coast, Oregon
Reviewed 1 week ago via mobile

We are frequent patrons of Hilton Garden Inns and usually find them quite comfortable and convenient. Our HUGE concern at the Springfield location is the intolerable, uncomfortable HARD mattresses. We tried changing the adjustment (already set to soft), but made no difference. We had not stayed here at the Springfield location for a couple years, but remember the same issue...

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1Thank MistyFog1
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear MistyFog1, Thank you so much for not only choosing to stay at our property but also for sharing a review. We use all the feedback from our guests to help make the crucial decisions that help shape our future strategies. We sincerely apologize for the issue you experienced during your stay with us. Please know that our management team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Eugene/Springfield hotel in Oregon is located just off I-5, less than 8 minutes from the University of Oregon campus, Autzen Stadium and 10 miles from the Eugene Airport (EUG). We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries. The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:- Exquisitely designed guestrooms and suites, all with the Garden Sleep System® adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra® desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer - The Great American Grill® Restaurant and Bar features breakfast, dinner and evening room service - An indoor pool and spa - A well-equipped Precor® fitness center - 24-hour Pavilion Pantry® - Complimentary 24-hour business center offering computer, printer, fax and internet access - Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment - A professional and well equipped sales and catering staff ready to meet your group and meeting needs. ... more   less 

Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway St, Springfield, OR 97477-1058
Region: United States > Oregon > Springfield
Price Range: $167 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Eugene / Springfield 3*
Number of rooms: 149
Reservation Options:
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Hotel Style:
#1 Business Hotel in Springfield
#2 Romantic Hotel in Springfield
#2 Green Hotel in Springfield
#2 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Eugene / Springfield staff and other travellers.
1 question
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Winnipeg
6 months ago

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Questions? Get answers from Hilton Garden Inn Eugene / Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Upper floors are probably quieter”
 of 5 bubbles 4Bug-a-Boos, 13 Mar 2017 | Read review
“Make sure yor room is not above kitchen exhaust fans! The odors and smoke are overpowering.”
 of 5 bubbles JetSet5950, 16 Jan 2017 | Read review
“Always ask for high floor rooms when available and the back facing rooms over look the river.”
 of 5 bubbles AlW317, 14 Dec 2016 | Read review
“my room was on the top floor next to elevator but it was relatively quiet.”
 of 5 bubbles Sharp011, 10 Dec 2016 | Read review
“Whirlpool room is worth the extra cost! You won't regret it”
 of 5 bubbles knotheadsrus, 30 Aug 2016 | Read review
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