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Hilton Garden Inn Eugene / Springfield

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Hilton Garden Inn Eugene \/ Springfield
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633 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Memphis, United States
Reviewed yesterday NEW

The staff was extremely friendly and accommodated me immediately, upon my early arrival. They gave me directions for the room and facility and offered me special Hiltons Rewards perks. They were willing to assist me in any way, including bringing me a cookie from the kitchen when all in the lobby had been eaten. What a beautiful facility and top... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank andreawO4256LY
Florence, United States
2 reviews
Reviewed 3 days ago NEW

Would recommend this hotel to anyone who is staying around the hospital. Even if your single, or staying with family. You feel safe, the staff is helpful. The complimentary breakfast was very good, and dinner was also very good.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeff M
2 reviews
Reviewed 5 days ago NEW

We had a fabulous stay at the Hilton Garden Inn in Springfield. Our hostess, Ciara, was tremendous. She and her cohorts made sure that we had all we needed. They were caring, considerate and very professional. The place is quite fancy, with wonderful reception area as you walk in, to the lovely rooms. You can get everything you need, and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 713valeriew
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear 713valeriew, Thank you so much for choosing to stay at our property as well as sharing the experience you had here with us. It is truly awesome to hear that our team was such a high point for you during your stay. Reviews are made available to our entire team so I am sure Ciara will be extremely happy... More 

Seattle, Washington
2 reviews
Reviewed 6 days ago NEW

I commend the staff at this location. They were friendly and accommodating. There was a football team staying at this hotel and they made sure we were still treat well. We requested a quiet room and they delivered on our needs. We will return

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karla B
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Karla B, Thank you so much for leaving such a great review for our property. We use all the feedback from out guests to help our team better achieve 100% guest satisfaction. It is so wonderful to hear that our team delivered on your needs and we are happy to know that our team is what really stood out... More 

Rancho Cucamonga
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

Great experience, wonderful appearance of hotel - bright and moderndecor, staff was great. Easy access to freeway, complimentary coffee, water and cookies in lobby. The nightly rate was right and breakfast( for additional fee) had a great selection and servers were super helpful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gina R
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Gina R, Thank you so much for choosing to stay at our property and for sharing the experience you had here. We appreciate hearing all the feedback from our guests and use that information to help our team better understand how and when we can go above and beyond for our guests. It is great to hear that you... More 

Newport, Oregon
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Excellent staff, clean accommodations, centrally located. Nice restaurant on site. Bottom floor has no glass sliders, which made me feel safer. Overall experience was A+++++! Will definitely return and will definitely recommend this hotel to family and friends!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank stevenbZ1567QX
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear stevenbZ1567QX, Thank you so much choosing to stay at our property. We truly appreciate getting all the feedback from our guests. It is extremely awesome to hear that we were able to leave you with such a great impression. We are happy to know that our team and the cleanliness of our rooms really stuck out to you. If... More 

Quartz Hill, United States
1 review
Reviewed 2 weeks ago

I found the hotel staff very friendly and accommodating. The room was very clean and updated I received excellent service in the bar and restaurant. Also, free parking (which is uncommon these days). The location is very convenient. I would definitely stay here again even though the rates are a little higher than I would normally pay for a 'remote'... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank L533IXpatricias
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear L533IXpatricias, Thank you so much for choosing to stay at our property and then for sharing the experience you had. Our team works extremely hard to make sure every guest is able to leave a review like yours. It is so wonderful to hear that our clean rooms really stood out to you. Also we love hearing that you... More 

Vancouver, Washington
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

This Hilton is better than the Hilton Eugene in a quiet location and friendly staff. Breakfast is wonderful with your choice of buffet or freshly made to order. I've stayed here several times and have always received top notch service.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank monica c
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear monica c, Thank you so much for choosing to stay here at our property and then sharing the experience you had with us. Reviews are an important tool for our team to help identify when and how we can go above and beyond and make sure guests are able to leave 100% satisfied. It is so wonderful to hear... More 

Lakeview, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This HIlton Garden is always a great place to stay. Very clean and inviting. This staff works extra hard to smile and make sure you have what you need. The bed was a little hard for me but the pillows were great. Breakfast was fresh with lots of options.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Elynn B
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Elynn B, Thank you so much for not only choosing to stay at our property but also for sharing the experience you had here with us. We truly appreciate the feedback and use this information to help our team understand how and when we have the opportunities to go above and beyond for our guests. It is so wonderful... More 

1 review
Reviewed 4 weeks ago via mobile

First room smelled like a locker room. They nicely changed our room. The rooms are extremely small, especially for the price. Beds are rock hard. They are supposed to be adjustable, but I couldn't tell a difference. However, they did offer to add some blankets to make the needs softer. Won't stay here again. There are much better options.

Helpful?
Thank Dan T
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Dan T, Thank you so much for choosing our property and sharing the experience you had here with us. First and foremost your review has been moved on to housekeeping department as well as our GM in order to make the necessary corrections. The issues you discussed are taken extremely serious by our team and we strive to make... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Eugene/Springfield hotel in Oregon is located just off I-5, less than 8 minutes from the University of Oregon campus, Autzen Stadium and 10 miles from the Eugene Airport (EUG). We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries. The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:- Exquisitely designed guestrooms and suites, all with the Garden Sleep System® adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra® desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer - The Great American Grill® Restaurant and Bar features breakfast, dinner and evening room service - An indoor pool and spa - A well-equipped Precor® fitness center - 24-hour Pavilion Pantry® - Complimentary 24-hour business center offering computer, printer, fax and internet access - Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment - A professional and well equipped sales and catering staff ready to meet your group and meeting needs. ... more   less 

Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway St, Springfield, OR 97477-1058
Region: United States > Oregon > Springfield
Price Range: $162 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Eugene / Springfield 3*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Odigeo, Travelocity, Hotels.com, Priceline and Expedia so you can book your Hilton Garden Inn Eugene / Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Springfield
#2 Green Hotel in Springfield
#2 Family Hotel in Springfield
#2 Romantic Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Eugene / Springfield staff and other travellers.
1 question
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Winnipeg
2 months ago

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Questions? Get answers from Hilton Garden Inn Eugene / Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Whirlpool room is worth the extra cost! You won't regret it”
 of 5 bubbles knotheadsrus, 30 Aug 2016 | Read review
“I was in room 311, over the venting system. Not bad but at times I could smell what they were cooking down below. Noise wasn't a factor.”
 of 5 bubbles MelodyK51, 30 Aug 2016 | Read review
“East view most trees. South has frwy & hotels. Some west views look at next door hotel.”
 of 5 bubbles davidmV9920GF, 21 Aug 2016 | Read review
“Ask that they have the fan running in the room before your arrival”
 of 5 bubbles AlertOwl, 24 Jul 2016 | Read review
“high floor away from elevator”
 of 5 bubbles brian790, 21 Jul 2016 | Read review
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