We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

321 reviews
Save
Traveller (19)
Room & Suite (32)
Pool & Beach (4)
Overview
  • Excellent51%
  • Very good29%
  • Average13%
  • Poor3%
  • Terrible4%
Travellers talk about
“front desk”(66 reviews)
“waffles”(17 reviews)
“olympic track”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (321)Write a Review
There are newer reviews for Quality Inn & Suites
See the most recent reviews
Filter reviews
319 results
Traveller rating
157
93
43
11
15
Traveller type
Time of year
LanguageEnglish
157
93
43
11
15
Show reviews that mention
All reviewsfront deskwafflesolympic trackthird floorwould stay here againbiscuits and gravyfamily reunioneach morningcontinental breakfastking bedone night staystaff was very friendlynice stayclean roomsroad tripsamanthamaintenance
FilterEnglish
Updating list...
31 - 35 of 319 reviews
Reviewed 16 March 2017

very acommodating staff and good location, but the interior finishes and furniture need to be updated. very tired looking and smelling too. at least you can open the windows. mattress was a broken down in our room with king size bed. poor lighting if you...More

Thank johnelrog
Response from Alaina H, General Manager at Quality Inn & SuitesResponded 23 March 2017

Hi John, Thank you so much for taking a moment to write a review about your recent stay with us. We depend on our guests letting us know about their stay so we know what changes to make in our hotel. I am very sorry...More

Reviewed 9 March 2017

We stayed here after flying back from Mexico and arrived at 11:30 pm. The front desk gal was bubbly and extremely helpful. If we had a property that needed a desk clerk I would hire her in a second. While getting breakfast for my wife...More

Thank 1duckfan
Response from Alaina H, General Manager at Quality Inn & SuitesResponded 14 March 2017

Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the kind words regarding Samantha and Laura. I will definitely make sure they get a chance to see these...More

Reviewed 6 March 2017

no chest of drawers, table didn't work as desk. No place to put anything! Poor construction means you hear noise from hall and room above. good bed and pillows. usual hotel food. no place to work out without driving to a gym (use key card...More

Thank patty g
Response from Alaina H, General Manager at Quality Inn & SuitesResponded 14 March 2017

Thank you so much for taking a moment to leave a review about your recent stay with us and letting us know about your concerns. I will be sharing your thoughts with our team and working to improve our guest rooms. We try our best...More

Reviewed 23 February 2017

I grew up in Springtucky, so I was a little leary booking this place for a reunion 10 years since my last stay. Back then they questioned you if you were not from out of town because of all of the illegal activity happening on...More

Thank Thomas L
Response from Alaina H, General Manager at Quality Inn & SuitesResponded 28 February 2017

Hi Thomas! Thank you so much for leaving a review about your recent stay with us. Our management company purchased this hotel in 2005 and quickly set to work on making a lot of great changes. We continue to strive everyday towards providing all of...More

Reviewed 16 February 2017 via mobile

Was on a long road trip from Southern California to Seattle. I needed a good night rest and a good dinner. This hotel was not far of the freeway and lots of restaurant options near by as well. I was traveling with my dog and...More

Thank 2Freckles
Response from Alaina H, General Manager at Quality Inn & SuitesResponded 17 February 2017

Hi there! Thank you very much for taking a moment to write a review about your stay with us. I am very glad to hear you enjoyed your stay and found our hotel convenient and accommodating on your travels to Seattle. I hope we get...More

View more reviews
PreviousNext
15678964
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$83 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$83 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveller (19)
Room & Suite (32)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Daytripper67
8 January 2018|
AnswerShow all 2 answers
Response from CMoose2011 | Reviewed this property |
Yes
0
Votes
seasidelovers
8 September 2016|
AnswerShow all 3 answers
Response from kend624 | Reviewed this property |
I would ask the hotel personnel if they know the best route and if there is a shuttle to the stadium nearby. Also mapquest has two primary routes. I would probably take the second choice even though it is 1.5 miles... More
0
Votes
Julie L
17 May 2016|
AnswerShow all 4 answers
Response from Eryn O | Property representative |
Hi There Julie, We have a lot of parking available and normally an ATV Trailer would not be an issue at all. If you are coming in during a busy event though we have limited parking for trailers. We would be happy to give... More
0
Votes
PreviousNext
12
Room Tips
"Fantastic if requiring PET FRIENDLY"
Read review
"Just ask the staff and they will help all they can"
Read review
"We Had the Large Handicap Suite on the First Floor. Spacious Suite Large Bathroom"
Read review
"Room 334 was very quiet during our stay."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing