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Quality Inn & Suites

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Traveller (19)
Room & Suite (32)
Pool & Beach (4)
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Overview
  • Excellent51%
  • Very good29%
  • Average13%
  • Poor3%
  • Terrible4%
Travellers talk about
“front desk”(66 reviews)
“best feature”(4 reviews)
“waffles”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (324)
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Traveller rating
158
94
43
11
16
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Time of year
LanguageEnglish
158
94
43
11
16
Show reviews that mention
All reviewsfront deskbest featurewafflesthird floorwould stay here againbiscuits and gravyfree breakfastking bednice stayclean roomseasy accessroad tripsamanthaeugenefreewaymaintenancefrig
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41 - 45 of 322 reviews
Reviewed 14 February 2017

Good-the staff was excellent, friendly and helpful. The room was very clean. We had brought our little dog along and he was made very welcome. The room we were given had a laminate floor which was very nice. Bad-the closet doors fell off when we...More

Thank Stephanie B
Response from Alaina H, General Manager at Quality Inn & SuitesResponded 15 February 2017

Hi Stephanie, Thank you so very much for taking the time to write a review about your stay with us. Your feedback is greatly appreciated and I will use it as a tool to help improve our hotel for future guests. I am terribly sorry...More

Reviewed 11 January 2017

I stayed there while my wife was having surgery, and the staff went above and beyond to help me out. They made sure that when I had to stay an extra night a room was available. They also kept me informed on how the streets...More

Thank tallman48
Response from Alaina H, General Manager at Quality Inn & SuitesResponded 12 January 2017

Hi there! Thank you so much for leaving us a review about our team here. I am happy we were able to get your pillow back to you! Our team will always do their best to ensure each guest has a comfortable stay and if...More

Reviewed 10 January 2017 via mobile

My family I stayed for a week while dealing with the loss of our grandmother. All the staff made our stay pleasant and where accommodating. Samantha and Laura specially stood out and helped brighten our darkest days. Thank you to all the staff and I...More

Thank Georgina R
Response from Alaina H, General Manager at Quality Inn & SuitesResponded 12 January 2017

Hi Georgina, Thank you so much for writing such an amazing review about our staff. I am terribly sorry to hear of your grandmother's passing. I am truly happy that Laura and Samantha were able to make your stay and time in the area more...More

Reviewed 26 December 2016

I recently spent 5 nights here because I had no power at home due to an ice storm. I was so grateful to find a place because I had my 3 kitties with me. Some 'pet friendly' places only take dogs, and others will accept...More

Thank sooz787
Response from Alaina H, General Manager at Quality Inn & SuitesResponded 6 January 2017

Thank you so much for leaving us such a kind review! We are always happy to welcome all pets traveling with their human companions, and we are extra happy we were able to get you all accommodated during the storm we recently experienced. I will...More

Reviewed 24 December 2016 via mobile

I've stayed at the Quality Inn & Suites for 5 nights. I came shortly after an ice storm. Power was out for over 20,000 people. The hotel was completely booked. I cannot believe the wonderful customer service I have received. FYI: They are very pet...More

Thank Kathleen H
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$86 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$86 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (19)
Room & Suite (32)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Daytripper67
8 January 2018|
AnswerShow all 2 answers
Response from CMoose2011 | Reviewed this property |
Yes
0
Votes
seasidelovers
8 September 2016|
AnswerShow all 3 answers
Response from kend624 | Reviewed this property |
I would ask the hotel personnel if they know the best route and if there is a shuttle to the stadium nearby. Also mapquest has two primary routes. I would probably take the second choice even though it is 1.5 miles... More
0
Votes
Julie L
17 May 2016|
AnswerShow all 4 answers
Response from Eryn O | Property representative |
Hi There Julie, We have a lot of parking available and normally an ATV Trailer would not be an issue at all. If you are coming in during a busy event though we have limited parking for trailers. We would be happy to give... More
0
Votes
Room Tips
"Fantastic if requiring PET FRIENDLY"
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"Just ask the staff and they will help all they can"
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"We Had the Large Handicap Suite on the First Floor. Spacious Suite Large Bathroom"
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"Room 334 was very quiet during our stay."
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