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Shilo Inn & Suites - The Dalles

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Shilo Inn & Suites - The Dalles
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276 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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Reedley, California, Usa
Reviewed 1 week ago

We were on a long road trip so needed a bed after 13 hours in the truck. Parking ample, Lobby good, Front desk help, very good. Price was as good as around the area. Yes rooms look a bit used but are clean. Everything worked.

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Helpful?
Thank Kenneth C
Reviewed 3 weeks ago via mobile

I would never stay here again. The room that I was initially given was inundated with ants. They were crawling all around the sink area and had made a trail clear to the headboard area of the bed. I called the front desk and was moved to a room across the hall. Very rundown.

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Helpful?
Thank Gloria P
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Gloria, I am truly sorry that your stay did not meet your satisfactions. We have had our pest control company out to take care of the ants that have shown up, I do apologize that you had them in your first room. We are looking forward to upgrades being made in the very near future and do hope that...

Reviewed 2 November 2016

This hotel was a little worn down. It could use a fresh coat of most everything. It is in a good location if you are traveling over to the Washington side.The dining room was very different/outdated. They needed more staff. The staff they did have at the front desk and in the restaurant were very nice though.Overall just very mediocre.

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Helpful?
Thank Annie F
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Annie F, Thank you for your recent comment on your stay. We are looking forward to updates being made in the very near future. We do hope that you will return once those have been completed so that we may regain your confidences. Thank you for being a valued Shilo guest. Sincerely, H.Baker-General Manager

Spokane, WA
Reviewed 28 October 2016

We bought a room here through Hotels.Com. Ended up paying $20 more than their 'rack rate'. They gave us a room on the parking lot instead of one with a river view. The rooms are in need of fresh carpets and drapes. Pillows are foam (seemed a little cheap). We probably will not stay here again, even though it is...

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Thank PatandDiSpokane
Seattle, Washington
Reviewed 23 September 2016

On the upside, the setting by the Columbia River is outstanding. There's a big lawn out back that's nice to wander around on, along with the banks close to the river. The rooms are standard American road accommodations. On the downside, there is clearly deferred maintenance and renovation. They need to replace carpets, repaint, and bring security up to standard....

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Helpful?
Thank ITravelandEat
Northern California
Reviewed 5 September 2016

I picked this motel because it was the only one in the area which had a dining room. In one respect, I lucked out, because that turned out to be the main redeeming feature of an otherwise unexceptional stay. The staff was very friendly. Having said that, I found the bed to be the most uncomfortable I've encountered in many...

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Helpful?
Thank tjanderson5
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear tjanderson5, Thank you for your recent comment. I would like to apologize that your stay was not satisfactory. We are looking forward to updates being made very soon. I do hope that you will give us a chance to regain your confidences once that has taken place. Sincerely, H.Baker- General Manager

Dallas, Texas
Reviewed 25 August 2016

My experience is that one of the high points of any Shilo Inn is the friendliness and efficiency of the staff, and this was no exception. We had a room with a partial view of the river. It was ample in size and pristine. This is a very good chain of hotels in the NW.

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Helpful?
Thank Jeepl8r
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Jeepl8r, Thank you for being a valued Shilo guest! We look forward to welcoming you back in the future. Sincerely, H.Baker- General Manager

Milwaukie
Reviewed 21 August 2016

The ladies who checked us in and the ones who checked us out were excellent. They were the only good part of our stay and went beyond our expectations. The bed was so bad my husband and i both ended up with pain in our backs and shoulders. We left 2 days early because we could not stand it any...

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Helpful?
Thank Phyllis N
ShiloHotels, Manager at Shilo Inn & Suites - The Dalles, responded to this review

Dear Phyllis N, Thank you for the kind comment in regards to our front desk staff that help you during your stay, I will be sure to pass that along to them. I will also address your comments about the restaurant with the owners of the Portage Grill. We are also looking forward to updates being made to our property...

Oregon
Reviewed 18 August 2016

We have stayed at this hotel several times over a period of several years & watched it decline. This place has a GREAT location with views of the Columbia River but has not been updated for many years. It's showing its age. For the price of these rooms, we could get a better accommodation elsewhere. This time we also contended...

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Helpful?
Thank MissKatieSunshine
Salem, Oregon
Reviewed 17 August 2016

We enjoyed our stay, will book at Shilo's again. Great price, clean rooms. No problems at all. Breakfast was good, coupons from Shilo for discount in restaurant. Beautiful view of river and dam. Friendly staff at restaurant!

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Thank lyndaagen

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Shilo Inn & Suites - The Dalles

Address: 3223 Bret Clodfelter Way, The Dalles, OR 97058-9718
Region: United States > Oregon > The Dalles
Price Range: $113 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn & Suites - The Dalles 2.5*
Number of rooms: 104
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Also Known As:
Shilo Inn The Dalles Hotel The Dalles
The Dalles Shilo Inn
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Questions? Get answers from Shilo Inn & Suites - The Dalles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was upstairs. Not concerned with the view.”
 of 5 bubbles 660kennethc, 16 Mar 2017 | Read review
“Ask for a room facing the river.”
 of 5 bubbles PatandDiSpokane, 28 Oct 2016 | Read review
“Go elsewhere for a good bed and good food.”
 of 5 bubbles PhyllisN295, 20 Aug 2016 | Read review
“Don't worry about the room...the cajun chicken is AWESOME”
 of 5 bubbles Tentup, 10 Aug 2016 | Read review
“Rooms with Carrier AC work better. Best microwave I have seen so far. TV is old type, not flat screen in Building B”
 of 5 bubbles V5053OSjohnd, 8 Aug 2016 | Read review
5 of 5