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DoubleTree by Hilton Hotel Portland - Tigard

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DoubleTree by Hilton Hotel Portland - Tigard
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405 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Portland - Tigard
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Showing 404: English reviews
Austin, United States
Reviewed 11 January 2017

The staff, food, room accommodations, location are all impressive and look forward to going to same location on my next trip to the area. We booked three rooms for a 3 night, 4 day stay and we all enjoyed our stay.

Review collected in partnership with DoubleTree by Hilton
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Thank S5413TIdanielleh
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for your gracious review of our hotel. I am glad you enjoyed your stay --- and the rare snow! We hope you come back again soon. Thank you again!

Reviewed 8 January 2017

Loved the location next to Washington Square Mall and the friendliness of the staff. It was so handy having a complete breakfast buffet at the hotel. Although our stay was short, we would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank Helen S
Jeremiah1234, Guest Relations Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for reviewing our hotel. I am happy that you found our hotel and staff so pleasant. We look forward to seeing you again soon.

Medford, United States
Reviewed 4 January 2017

We had a great stay! We brought our toddler and dog along this time, and everything went smoothly. The location is great as it is only a 15-20 minute drive from downtown Portland, but there are still plenty of restaurants and shopping nearby and even within walking distance since Washington Square Mall is right across the street. We also took...

Review collected in partnership with DoubleTree by Hilton
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Thank jaylenec2017
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for taking the time to rate us. I am so pleased you and your family had a great time! I am also happy you brought along your dog. We love to have the whole family and extended family here. We look forward to your coming back soon.

Olympia
Reviewed 3 January 2017

Paid for breakfast before arrival. Not impressed with the food quality. No bed bug mattress covers but the room was clean. Bed was very comfortable and got a great night's rest. I would say half the staff was great, the other half needs help.

Review collected in partnership with DoubleTree by Hilton
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Thank Melissa A
Jeremiah1234, Public Relations Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for taking the time to review our hotel. I am pleased you found the rooms clean. I also appreciate your candid assessment of half our staff and the breakfast. We hope you come back again soon. We will work to earn five stars from you. Thank you again.

UK
Reviewed 1 January 2017

We stayed here for attending a family event, was very convenient, plenty of parking space, large comfortable rooms, very friendly staff and the breakfast was fantastic and they kept replenishing it so never ran out. Free wifi too, all in all a very pleasant stay.

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Thank nora17
Jeremiah1234, Director of Sales at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for your outstanding review of our hotel. I am pleased you enjoyed your stay with us. We hope you have the chance to come and visit us again soon.

Bellevue
Reviewed 29 December 2016

Great customer service. Quiet rooms. Comfy pillows + beds. Thoughtful housekeeping staff. Truly pet-friendly place; all sizes welcome. Location is conviently near lots of places to eat and shop. We stay here every year when we are in PDX.

Review collected in partnership with DoubleTree by Hilton
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Thank 262brittak
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for your loyalty. We appreciate your making us the hotel of choice when you come to the area. We hope to see you again soon. Thank you again.

Newport, United States
Reviewed 27 December 2016

I checked in on December 23. Greeted with a warm cookie and a friendly staff, I was all checked in, in a matter of minutes. Very nice breakfast buffett. I wanted to use the pool but just didn't have the time. Comfortable bed, shower could have used more pressure. Great experience overall.

Review collected in partnership with DoubleTree by Hilton
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Thank howardw737
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for your outstanding review of our hotel! I am so glad you found so many things to your liking. Thank you also for your observation on water pressure. I will have our maintenance manager look into it. We hope you stay with us again soon.

Estacada
Reviewed 25 December 2016

Enjoyed our stay, but would have appreciated breakfast with our status. The location of the hotel was excellent and the room, service and cleanliness were as anticipated. I would recommend the hotel, particularly if wanting to visit Washington Square Mall.

Review collected in partnership with DoubleTree by Hilton
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Thank janetk260
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for reviewing our hotel. I appreciate your outstanding review across the board. We hope you come and stay with us again soon. Thank you so much again!

Yakima,WA
Reviewed 18 December 2016

Stayed here for Thanksgiving while celebrating the day with my nephew's in-laws. Luckily, we arrived early before lunch so we could arrange our rooms as REQUESTED when booking. We were traveling with my 87 year old mother with eyesight issues and needed rooms next to each other (set up room temp, TV remote, etc.). They had us in totally different...

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Thank JanetTJ
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for taking the time to review our hotel. It isn't always easy to accommodate room requests especially at busy times. I am glad we were able to approximately meet your needs. One benefit of joining (free) Hilton Honors is that members have the option of viewing site maps and then choosing and checking into rooms. We hope to...

Boise, Idaho
Reviewed 18 December 2016

A forgettable experience. It's a hotel, nothing memorable about the experience. Nice people, average rooms, food comes pre-made and processed. A week from now I'll forget I stayed there but it served its purpose, clean room with a comfortable bed. If you are a HHonors member good luck trying to use the upgraded wifi, I couldn't log in but I've...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Scott B
Jeremiah1234, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for taking the time to review our hotel. We hope you will try us again so that your stay is a memorable one. I was glad to hear you felt our staff was nice.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Full-service hotel conveniently located 15 min from downtown Portland with comfortable guest rooms, indoor pool, onsite restaurant, complimentary WiFi, in-room microwave and refrigerator, and more. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland - Tigard

Address: 9575 SW Locust Street, Tigard, OR 97223 (Formerly Phoenix Inn Suites Tigard)
Region: United States > Oregon > Tigard
Price Range: $182 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — DoubleTree by Hilton Hotel Portland - Tigard 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Phoenix Inn Suites Tigard Hotel Tigard
Phoenix Hotel Tigard
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Portland - Tigard staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Portland - Tigard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor does not have anyone over you, therefore quieter.”
 of 5 bubbles 4cents-worth, 4 Dec 2016 | Read review
“plan on eating out if you want good food.”
 of 5 bubbles 538KarenK538, 28 Sep 2016 | Read review
“Fourth floor is probably better.”
 of 5 bubbles Debbiesgre, 1 Sep 2016 | Read review
“pool and workout room are on first floor”
 of 5 bubbles 129raymondb, 23 Aug 2016 | Read review
“Location and hotel size (relatively small) means all rooms are good!”
 of 5 bubbles qfe, 10 Aug 2016 | Read review
5 of 5