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Holiday Inn Express Portland East-Troutdale

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Holiday Inn Express Portland East-Troutdale
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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
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Missoula, Montana
Reviewed 1 week ago

Teresa in kitchen service was professional personable made the breakfast experience a joy and a pleasure. She was a remarkable person to find during a long trip. She made the end of our stay in this town a great thing to happen at the perfect time.

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Helpful?
Thank hal650
Reviewed 23 March 2017 via mobile

I've spent a number of nights in this hotel, it's very comfortable love the beds. The real nice lady at the front desk, Marissa was very helpful and did all the right things. I would definitely recommend this place. Jim

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Thank Jim P
Reviewed 17 March 2017

Staff overall was friendly and helpful especially the second shift. Breakfast was what you would expect from HI Express and attendant was friendly. Rooms were in good shape but could us a little attention to detail, some small wallpaper concerns. Overall I would stay again.

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Helpful?
Thank Reid F
Roseburg, Oregon
Reviewed 1 February 2017

A great property with great service! I really enjoyed this stay. A great hotel with nice accommodations. The kids loved the pool and I loved the free buffet breakfast. Lots to choose from! Wen you come in the have Otis Spunkmeyer chocolate chip cookies and lemonade on hand free too! You won't be disappointed!

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Helpful?
Thank Mason G
Tucson
Reviewed 2 January 2017

This is a typical HI EX in the burbs. If you have stayed at them before, you have essentially stayed here. Clean. Nice staff. Everything you expect. Drawback... A bit hard to find at night (it's behind the Shari's Cafe and the Taco Bell). The semi-trucks from the nearby properties could be a problem for super light sleepers. (Not my...

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Thank HornsAndTail
Gig Harbor, Washington
Reviewed 13 November 2016 via mobile

Very clean and mostly updated; friendly helpful staff; breakfast room was clean and well stocked; morning paper; BUT this place sits in the middle of two large truck stops. You will hear trucks all night plus the train is very close and that runs all night as well

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Helpful?
Thank jersey5454
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear jersey5454, Thank you for your feedback regarding your stay at Holiday Inn Express Portland East-Troutdale, OR. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, breakfast and cleanliness. However, we’re sorry we fell below your expectation regarding the noise cause by the truck stop....

Houston, Texas
Reviewed 25 October 2016 via mobile

Generally a Holiday Inn Express is a step up from the normal genre in this class. But i felt uneasy parking my company rental car in the parking lot, and the room smelled musty, the door was chipped, and the carpet really needed a good cleaning. That said, the staff was friendly, though unable to manually enter my corporate card...

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Helpful?
Thank gtreadgold
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear gtreadgold, Thank you very much for taking the time to share your experience with us. It is disheartening to know that you did not entirely enjoy your stay with us due to the issues you had with the room and the noise challenges you experienced. I would like to apologize for any inconvenience this may have caused you. Rest...

Alberta
Reviewed 23 September 2016

We stayed here one night and the room was clean and comfortable. The breakfast in the morning was good and there was easy access off the freeway. There is strip of grass at the hotel for your pet but because there is a large truck stop next door, there isn't too much room to walk your pet. There is a...

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Helpful?
Thank CanadaVacationer1
South Jersey
Reviewed 20 September 2016

We have stayed in many Holiday Inn Express hotels and they have all been 3-star hotels, a distinct step above budget and more in line with the other moderate brands. This property did not match, or even come close, to the other Holiday Inn Express properties we've stayed at. And now as I write this review, I see notated that...

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Helpful?
Thank Mom2Boys
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Mom2Boys, Thank you for taking the time to provide us with your feedback and for choosing to stay with us. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. I'm glad to read you liked the hotel location. However, I was disappointed to hear of the shortfalls you experienced...

Redmond, Washington
Reviewed 16 September 2016

The general facilities and the services at this HIE location was quite good but the location of this hotel is not that easy to locate. It sets back from the main road and if you miss the sign, you will easily miss it at night. The worst of it is the road is a one-way street, one cannot turn left...

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Helpful?
Thank Daniel L

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located off I-84 and within minutes from downtown Portland, The Columbia River Gorge, Portland International Airport, Multnomah Falls, The Sandy River and Bonneville Dam. Outdoor enthusiasts will appreciate the wide variety of hiking, biking, camping, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring signature hot items served daily, indoor pool, whirlpool, business center, fitness area, wireless high speed internet access and meeting space that can comfortable accommodate up to 100 people. Historic Troutdale is nestled off the Sandy River and within a short distance from Gresham, Oregon. Located at the gateway of the Columbia Gorge, we are centrally located between Vancouver, Mt. Hood, The Dalles, Hood River, as well as the Oregon Coast. ... more   less 

Additional Information about Holiday Inn Express Portland East-Troutdale

Address: 477 NW Phoenix Drive, Troutdale, OR 97060 (Formerly Comfort Inn & Suites)
Region: United States > Oregon > Troutdale
Price Range: $148 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland East-Troutdale 2.5*
Number of rooms: 73
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Also Known As:
Comfort Inn Troutdale
Troutdale Comfort Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Portland East-Troutdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor”
hal650, 18 Apr 2017 | Read review
“Higher the better”
4Gknights, 1 Feb 2017 | Read review
“Our second floor rooms were nice and quiet.”
mikehQ97DX, 30 Jul 2016 | Read review
“Any on 1st floor. There are 3 entrances from car parking all round hotel.”
Philbur, 1 Jun 2016 | Read review
“Our room faced North”
donalde295, 27 May 2016 | Read review
5 of 5