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Holiday Inn Express Portland East-Troutdale

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Holiday Inn Express Portland East-Troutdale
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121 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Gig Harbor, Washington
Reviewed 3 weeks ago via mobile

Very clean and mostly updated; friendly helpful staff; breakfast room was clean and well stocked; morning paper; BUT this place sits in the middle of two large truck stops. You will hear trucks all night plus the train is very close and that runs all night as well

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Helpful?
Thank jersey5454
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear jersey5454, Thank you for your feedback regarding your stay at Holiday Inn Express Portland East-Troutdale, OR. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff, breakfast and cleanliness. However, we’re sorry we fell below your expectation regarding the noise cause by the truck stop....

Houston, Texas
Reviewed 25 October 2016 via mobile

Generally a Holiday Inn Express is a step up from the normal genre in this class. But i felt uneasy parking my company rental car in the parking lot, and the room smelled musty, the door was chipped, and the carpet really needed a good cleaning. That said, the staff was friendly, though unable to manually enter my corporate card...

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Helpful?
Thank gtreadgold
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear gtreadgold, Thank you very much for taking the time to share your experience with us. It is disheartening to know that you did not entirely enjoy your stay with us due to the issues you had with the room and the noise challenges you experienced. I would like to apologize for any inconvenience this may have caused you. Rest...

Alberta
Reviewed 23 September 2016

We stayed here one night and the room was clean and comfortable. The breakfast in the morning was good and there was easy access off the freeway. There is strip of grass at the hotel for your pet but because there is a large truck stop next door, there isn't too much room to walk your pet. There is a...

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Helpful?
Thank CanadaVacationer1
South Jersey
Reviewed 20 September 2016

We have stayed in many Holiday Inn Express hotels and they have all been 3-star hotels, a distinct step above budget and more in line with the other moderate brands. This property did not match, or even come close, to the other Holiday Inn Express properties we've stayed at. And now as I write this review, I see notated that...

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Helpful?
Thank Mom2Boys
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Mom2Boys, Thank you for taking the time to provide us with your feedback and for choosing to stay with us. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. I'm glad to read you liked the hotel location. However, I was disappointed to hear of the shortfalls you experienced...

Redmond, Washington
Reviewed 16 September 2016

The general facilities and the services at this HIE location was quite good but the location of this hotel is not that easy to locate. It sets back from the main road and if you miss the sign, you will easily miss it at night. The worst of it is the road is a one-way street, one cannot turn left...

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Helpful?
Thank Daniel L
Reviewed 11 September 2016 via mobile

First the good part. The staff is good the building is neat and clean. But last week I stayed here and could not get the room cool unless I put it at 66 plus it was loud. Plus the faucet on the sink was loose. I reported it at checkout. This week the stay started by going into a room...

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Helpful?
Thank Bill W
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Bill W, Thank you for your recent stay and for leaving a review. I am happy that you found our hotel clean. However, I regret to hear that the noise challenges and the condition of the room affected your overall satisfaction. I have forwarded your comments to our hotel management for us to assist you better in the future....

Missoula, Montana
Reviewed 27 August 2016 via mobile

Very nice hotel. Restaurant close by. Was quiet and the pool was warm. Thoroughly enjoyed our stay and would be happy to stay here again. Not really to much to say about this hotel. It was pretty standard. Not a newer hotel but was clean and for the most part, it was quiet.

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Helpful?
Thank tbural
Seattle, Washington
Reviewed 23 August 2016

Nice hotel. I had a king room and it was big, clean and comfortable. I appreciated the nice sitting area with a couch, desk and the bar with a sink and decent size fridge--especially by hotel standards! Free breakfast is better than average. I was coming and going a lot and never had a problem finding a parking spot near...

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Helpful?
Thank Seussnelson
West Lakeland, MN
Reviewed 14 August 2016 via mobile

I am currently staying here and after checking in we arrived to a very hot room. Turned an the A/C unit to the coldest setting and went to the pool with the kiddos. Cane back after several hours to a room that had to cool off and was actually very stuffy. Called the front desk and someone came to "fix"...

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Helpful?
Thank Mel N
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Mel N, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

Reviewed 11 August 2016 via mobile

I booked this hotel using my points from IHG. This was one of the lower cost choices. I wasnt expecting much because of that. It was a little difficult to get to, if you miss the entrance, you have to drive quite a bit out of the way to get back to it since it sits on a one way....

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Helpful?
Thank Amber C
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Amber C, Thank you so much for your review of our hotel and for being an IHG Rewards Club member. We are so pleased that you liked the cleanliness of our property and the proximity from the outlets. Also, we are sorry for the neighboring noise you have experienced during your stay. We take our guest comments very seriously...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located off I-84 and within minutes from downtown Portland, The Columbia River Gorge, Portland International Airport, Multnomah Falls, The Sandy River and Bonneville Dam. Outdoor enthusiasts will appreciate the wide variety of hiking, biking, camping, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring signature hot items served daily, indoor pool, whirlpool, business center, fitness area, wireless high speed internet access and meeting space that can comfortable accommodate up to 100 people. Historic Troutdale is nestled off the Sandy River and within a short distance from Gresham, Oregon. Located at the gateway of the Columbia Gorge, we are centrally located between Vancouver, Mt. Hood, The Dalles, Hood River, as well as the Oregon Coast. ... more   less 

Additional Information about Holiday Inn Express Portland East-Troutdale

Address: 477 NW Phoenix Dr, Troutdale, OR 97060-9564 (Formerly Comfort Inn & Suites)
Region: United States > Oregon > Troutdale
Price Range: $135 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland East-Troutdale 2.5*
Number of rooms: 73
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Also Known As:
Comfort Inn Troutdale
Troutdale Comfort Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Portland East-Troutdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our second floor rooms were nice and quiet.”
 of 5 bubbles mikehQ97DX, 30 Jul 2016 | Read review
“Any on 1st floor. There are 3 entrances from car parking all round hotel.”
 of 5 bubbles Philbur, 1 Jun 2016 | Read review
“Our room faced North”
 of 5 bubbles donalde295, 27 May 2016 | Read review
“We were on the 2nd floor, southwest end. Great air conditioning and quiet.”
 of 5 bubbles dnkrodgers, 29 Apr 2016 | Read review
“Was not noisy as we were on northside of hotel and did not have any trouble sleeping.”
 of 5 bubbles volleyballmom2016, 25 Apr 2016 | Read review
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