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Holiday Inn Express Portland East-Troutdale

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Holiday Inn Express Portland East-Troutdale
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123 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Orlando, Florida
Reviewed 5 March 2016 via mobile

We had to travel to Oregon for a family emergency that forced us to stay in the area for over a week. After checking out of another hotel that was over rated on the area, we drove around looking for better accommodations. We were a bit apprehensive of this hotel because of the truck stop near by but we were...

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1Thank HotelJumpers
Kettle Falls, Washington, United States
Reviewed 20 February 2016 via mobile

Read some reviews before booking and was a little worried. But booked because of the convenient location. Discover two more rooms had people we knew going to the same event. The one way street and the fact that the sign wasn't easy to see meant most of us went around a couple times getting into the lot. We have had...

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Thank LauraLee1177
Kennewick, Washington
Reviewed 19 February 2016

We make a distinct point of staying at a Holiday Inn Express whenever we can. We have found that you can depend upon the Holiday Inn Express Brand to provide a quality and enjoyable experience. The staff at this property is friendly, very helpful and it's obvious that they are well trained. They care about the customer and that underscores...

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Thank Movienut6158
Los Angeles
Reviewed 12 February 2016 via mobile

Very nice staff with a very good HIE breakfast. Older furnishings. Electrical outlets in lamps by bed did not work. As a business traveler you know how important outlets can be. Tip: a train comes by a couple of times at night and rooms that are on the far left of the building (viewing building from the front) will hear...

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Thank ganon
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear ganon, Thank you for taking the time to write a review of your recent stay. I am pleased with your kind comments towards our staff and the breakfast we have served. On the other hand, I apologize if some of our room amenities and the noise levels may have caused you any inconvenience. Let us assure you that we...

Saint Charles, Missouri
Reviewed 15 November 2015 via mobile

Called to check availability of rooms on 11/13/15. Ms Nicole was so rude on the phone that we didn't even bother. We asked if they take Corporate Lodging Card. Her answer was no and we don't take cash either. Didn't ask if you take cash. Asked about rooms. "The cheap rooms, those rooms, will be ready after 3". Well they...

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1Thank TwoOnTheRoad863
IHGCare, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear TwoOnTheRoad863, Thank you for taking time to write a review. I am sorry to hear about your experience when you called our hotel. We take comments such as these very seriously and would like to follow-up with you. I have sent you a private message in an effort to obtain additional information. I look forward to hearing back from...

Portland, Oregon
Reviewed 13 November 2015

Stayed at the Holiday Inn Express Portland East-Troutdale for one night, and I was less than impressed with my room. The cleanliness on the surface appeared decent, but the room had very strong dingy/smokey odor that made it almost unbearable for me. I selected to stay here based on the rate, and I guess it is true that you get...

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Thank xmikex
IHGCare, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear xmikex, Thank you for taking the time to write a review of your recent stay. I am pleased to know that you had a smooth check-in. On the other hand, allow me to apologize for any inconvenience you may have experienced due to the unusual smell. Please be assured that this concern will be looked into. I would have...

Wentzville, Missouri
Reviewed 16 October 2015

This was our very last night of a wonderful12 day car trip through Oregon. We chose to stay here due to the ease of getting to the Portland airport the following morning. It wasn't a smooth ending to our trip. When we arrived on a rather warm September afternoon we were met with the news that there had been a...

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2Thank JandM44
IHGCare, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear JandM44, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our location to be convenient. However, we would like to apologize for the inconvenience caused by the power outage and for falling short of your expectations regarding our staff. We also regret your...

Sydney, Australia
Reviewed 15 October 2015

Convenient to Premium Outlets, be aware that it is between 2 truck stops, the interstate and the train line, however the only thing we heard were the trains as we faced out to the back. They hooted a bit in the night but not enough to disturb our sleep too much. Sharis restaurant at the front of the hotel served...

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Thank Andona
Seattle
Reviewed 12 October 2015

I stayed at this Holiday Inn Express location this past weekend for work. The actual hotel was fine, clean, mostly comfortable, well-appointed and spacious rooms, however the staff were completely inept and ruined my stay. I had arrived in town for work, and had to head directly to the event, without checking into the hotel. My assistant was able to...

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Thank GlobeTrottingPanda
IHGCare, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Public acknowledgement: Dear GlobeTrottingPanda, Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with our staff and temperature control among the others. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that...

Seattle, Washington
Reviewed 1 October 2015

This is a small yet well managed hotel. The area east of Portland is particularly beautiful. Staff was pleasant. Because I have a 7 year old boy that can figure out filters on the TV faster then the rest of our family I am always appreciative of hotel owners that opt out of pitching pornography, which most Holiday Inn properties...

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Thank dadsthoughts
Art T, General Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Thank you for staying at our hotel and your kind words about our staff, we hope to see you again so you and your family can explore even more of the Columbia River Gorge area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located off I-84 and within minutes from downtown Portland, The Columbia River Gorge, Portland International Airport, Multnomah Falls, The Sandy River and Bonneville Dam. Outdoor enthusiasts will appreciate the wide variety of hiking, biking, camping, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring signature hot items served daily, indoor pool, whirlpool, business center, fitness area, wireless high speed internet access and meeting space that can comfortable accommodate up to 100 people. Historic Troutdale is nestled off the Sandy River and within a short distance from Gresham, Oregon. Located at the gateway of the Columbia Gorge, we are centrally located between Vancouver, Mt. Hood, The Dalles, Hood River, as well as the Oregon Coast. ... more   less 

Additional Information about Holiday Inn Express Portland East-Troutdale

Address: 477 NW Phoenix Drive, Troutdale, OR 97060 (Formerly Comfort Inn & Suites)
Region: United States > Oregon > Troutdale
Price Range: $131 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland East-Troutdale 2.5*
Number of rooms: 73
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Also Known As:
Comfort Inn Troutdale
Troutdale Comfort Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Portland East-Troutdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better”
 of 5 bubbles 4Gknights, 1 Feb 2017 | Read review
“Our second floor rooms were nice and quiet.”
 of 5 bubbles mikehQ97DX, 30 Jul 2016 | Read review
“Any on 1st floor. There are 3 entrances from car parking all round hotel.”
 of 5 bubbles Philbur, 1 Jun 2016 | Read review
“Our room faced North”
 of 5 bubbles donalde295, 27 May 2016 | Read review
“We were on the 2nd floor, southwest end. Great air conditioning and quiet.”
 of 5 bubbles dnkrodgers, 29 Apr 2016 | Read review
5 of 5