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Best Western Plus Cascade Inn & Suites

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Best Western Plus Cascade Inn & Suites
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445 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Saint Maries, Idaho
Reviewed 4 June 2016

When walking into the hotel, the clerk was seated and reading a book. As I approached he continued reading and even when I stood there at the counter, he remained seated. His voice was very soft and I had to ask him to repeat himself three times. There was no apparent sense of urgency or desire to serve the customer....

Review collected in partnership with Best Western
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Helpful?
Thank duardough
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for letting us know about your experience with our hotel. We will use your feedback to make improvements and continue staff training. We value your opinion and business and hope you will give us another opportunity to serve you. Thank you again, Kim & Staff

Huntington Beach, California
Reviewed 2 June 2016

this is a comfortable hotel for the price, good breakfast, nice indoor pool with jacuzzi and sauna- a plus! they were nice enough to give us a "breakfast on the go" as we had to leave before breakfast was served at 6am to get to a half marathon race 45 miles away.

Review collected in partnership with Best Western
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Thank 226deannab
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We are always happy to give our early birds a breakfast to go bag. We are also glad you enjoyed the hotel and hope you were well rested and had a great race. We hope to see you again, Kim & Staff

Carmichael, United States
Reviewed 31 May 2016

In Troutdale for a wedding. Stayed at Holiday Inn when came up for site visit. Next to truck stop, so noisy at night. This hotel much much better. Friendly staff, decent breakfast and comfortable beds.

Review collected in partnership with Best Western
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Thank Catherine M
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us. We are glad to hear you enjoyed our staff and hotel and hope you will stay with us again the next time you are in our area. Thank you for the review, Kim & Staff

McCall, Idaho
Reviewed 30 May 2016

Great place to stay. Hotel was very clean and comfortable. Breakfast was very good. Centrally located. Close to the falls and the zoo. Twenty minute drive to Portland and the local falls. Would stay here again in the future.

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Thank astardriver
Reviewed 30 May 2016

We go down to Oregon a few times a year. We always look to stay at the same location because we really enjoy staying there. We know the staffing is very friendly, and pleasant. The rooms are great and we always get an upgrade if upgrade rooms are available without us having to ask. Great place and location, excellent breakfast,...

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Thank Marina W
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

It was nice having your family with us again. We appreciate your repeat business and value your opinion. We look forward to your next visit. Kim & Staff

Reviewed 30 May 2016

We have stayed at this location numerous times the last few years. We have stayed at a couple of other Best Western locations when we first started going down to Oregon because we did not know the area. The only way we will stay at other locations if the fact/reason that Cascade Inn is fully booked. We try to book...

Review collected in partnership with Best Western
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Thank Marina W
Bainbridge Island, United States
Reviewed 12 May 2016

This is the best quality hotel nearest to Rooster Rock State Park. I will be back again soon. Great assortment of breakfast items, but gluten free toast would be nice. I enjoyed the fresh fruit that included bananas, oranges, and apples. Internet was fast and did not experience any slowness or access issues. Fresh coffee always available in lobby and...

Review collected in partnership with Best Western
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Helpful?
Thank Steven Y
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us. We appreciate you letting us know about what you liked and didn't like. As for the emailed receipt...our emails sometimes end up in SPAM. If you don't find it give us a call and we will resend by what ever method you prefer. Thank you again for your business and we hope to see...

San Diego california
Reviewed 11 May 2016

Every year we attend a workshop at McMennamins Edgefield resort which is 1/2 mile away. We prefer this hotel because it is basic, quiet, easy access with a satisfactory breakfast. Rooms are standard, staff is nice. Works for us. We'll be back.

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Thank Traveler854
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for staying with us and taking the time to let us know about your stay. We appreciate your business and look forward to seeing you again. Kim & Staff

Port Orchard
Reviewed 2 May 2016

This hotel is a little out of the way, but is a great value (for what we paid). Rooms are redone, breakfast area is small but is a great continental breakfast. A few more choices than the usual breakfast. Pool area is great with a heat sauna. Staff is very helpful. Would stay again.

Review collected in partnership with Best Western
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Helpful?
Thank Bruce E
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

We are so happy to hear you enjoyed your stay and was able to take advantage of the pool & sauna while with us. We value your opinion and business and appreciate you taking the time to let us know about your stay. We look forward to seeing you again, Kim & Staff

Houston, Texas
Reviewed 2 May 2016

We enjoyed our 2 nights stayed at this location. As a platinum member, we got upgrade to a king suite. It is very nice and comfortable. The breakfast is adequate, the location is perfect, not far from Portland and convenient to visit Columbia Gorge.

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Thank TravelDir
gm_BW_Troutdale, General Manager at Best Western Plus Cascade Inn & Suites, responded to this review

Thank you for your review and thank you for your loyalty to Best Western. It is our pleasure to upgrade our loyal Rewards members when ever possible and we are happy to hear you enjoyed your Mini-Suite. We love to hear our guests were able to see the spectacular Columbia River Gorge when they come to our area. It is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of Best Western Plus Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more   less 

Additional Information about Best Western Plus Cascade Inn & Suites

Address: 23525 NE Halsey Street, Troutdale, OR 97060-2814
Region: United States > Oregon > Troutdale
Price Range: $149 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Cascade Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Cascade Inn & Suites staff and other travellers.
4 questions
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boston
7 months ago
McCall, Idaho
over a year ago
Virginia
over a year ago

See all questions (4)

Questions? Get answers from Best Western Plus Cascade Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms have views but the many we've stayed in are equally quiet.”
brandoca, 12 Nov 2016 | Read review
“Find a better deal....”
TheCrazy, 17 Oct 2016 | Read review
“I don't think there are any "views" from this hotel. We had a room in the back which was very quiet.”
sandybeaches23, 15 Oct 2016 | Read review
“Ask for the king room!”
Shasta5Lady, 9 Sep 2016 | Read review
“Stay in top floor in front because the back of the hotel faces the expressway.”
christineb260, 3 Aug 2016 | Read review
5 of 5