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Extended Stay America - Philadelphia - Bensalem

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Extended Stay America - Philadelphia - Bensalem
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130 Reviews from our TripAdvisor Community

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Showing 129: English reviews
A TripAdvisor Member
Reviewed 1 week ago via mobile

Usually like extended stay hotels because they are roomy and typically clean. This one was absolutely gross!! Front desk staff (if you can find them) were not helpful. Exterior doors broken and propped open. Trash accumulated at base of exterior door. Never ever again.

Helpful?
Thank A TripAdvisor Member
Rahway, New Jersey
2 reviews
Reviewed 2 weeks ago

I enjoyed my stay here. The room had everything I needed. The staff were very friendly. It was reasonably priced. The facility was clean. The location was close to where I wanted to entertain myself - Parx Casino.

Helpful?
Thank attguy98
Lake City, Florida
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago

This hotel was reasonably clean, and the front desk ladies were very nice. The bed was comfortable enough. There is a refrigerator, and area to cook (I think). But this is pretty bare bones- not even a box of kleenex, drawer front messed up, etc. The grab and go breakfast is a granola bar or muffin kind of thing. They... More 

Helpful?
Thank grn11
East Meadow, New York
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 weeks ago

Extended stay is good if you are going to be out for long periods but be prepared to live basic. Cooking facilities were small and be prepared to bring some Brillo. The hotel offers no accommodations of a standard hotel.

Helpful?
Thank Allen L
2 reviews
Reviewed 26 October 2016

Dave helped me with checking in and brief what was available by Extended Stay Hotel at Horsham. They will assist with request of items needed to make you stay comfortable. They have a nice layout of Breakfast item as much as you want.

Helpful?
Thank Alex K
Manager_11525, Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

Thank you for taking the time to share your experience. Reading the great customer service you received from our staff and how you favored the layout of your room is satisfying. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

1 review
Reviewed 26 October 2016 via mobile

Whole hotel smelled like marijuana. All exterior doors kept open 24 hours so anyone can enter which is not safe. Someone tried pulling on my door around 1am...room was average. No showtime as advertised on nightstand.

Helpful?
Thank Courtney P
Philadelphia, Pennsylvania
Level Contributor
3 reviews
Reviewed 19 October 2016

No amenities. Had to ask for even shampoo. Bathroom door does not shut unless you stand sideways away from toilet. Kitchen is void of everything including a coffee brewer. Grab and go breakfast consisted of a coffee station - out of regular coffee, and a basket of granola bars - no fruit.

Helpful?
Thank conshie
Annapolis, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

Sad to think that a company this big is being stingy about a measly 190 dollars. I made a reservation direct via telephone with the hotel in July and when I tried to cancel they said they were not taking cancellations that particular day. Despite me contacting the Hotel and Customer Service several times who said they would look into... More 

Helpful?
1 Thank daracuda
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2016 via mobile

Out of my window, I got a lovely view of a man clearly out of it. Singing and laughing to himself. At about 11 at night he was screaming still. Now mind you he had been in and out of the hotel since 1pm all day. I called the front desk to notify them and was just basically told "okay".... More 

Helpful?
Thank Ty W
Level Contributor
139 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 October 2016

The services are minimal and the workers could care less. The breakfast is a joke: a few crunch granola bars and cheap muffins. Although the internet, cooling, and lighting works, that's about all that does.

Helpful?
Thank barbaradetz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Philadelphia - Bensalem

Address: 3216 Tillman Drive, Bensalem, PA 19020-2027
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: $103 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Bensalem 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Bensalem
Bensalem Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Philadelphia - Bensalem staff and other travellers.
2 questions
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Questions? Get answers from Extended Stay America - Philadelphia - Bensalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cooking facility, long term stay”
 of 5 bubbles 282allenl, 29 Oct 2016 | Read review
“Just very relaxing being on the third floor.”
 of 5 bubbles alexkT3451EF, 26 Oct 2016 | Read review
“go elsewhere”
 of 5 bubbles barbaradetz, 1 Oct 2016 | Read review
“Rooms on the end are more isolated than are other rooms.”
 of 5 bubbles 399jeffd, 18 Aug 2016 | Read review
“All rooms are about the same, if you stay on the first floor you don't need to use the elevator.”
 of 5 bubbles lkrause0, 21 Jun 2016 | Read review
5 of 5
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