We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I couldn't find anything to complain about. The room, beds, and kitchen were in excellent condition. I never heard any neighbors. I didn't even hear anyone in the hallways. I slept like a baby jajajajaMore
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Samyra R
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 13 June 2017
Thank you for the fabulous review of your stay at Extended Stay America - Philadelphia - Bensalem. We are delighted to know that everything we have to offer worked phenomenally well for you, which led to a pleasant visit. We thoroughly enjoyed having you as...More
I reserved two rooms, with double beds, and my per night rate was $158.00. My family stayed two nights at this hotel totaling $632.00. Here’s what I didn’t like about this hotel. Dirty/filthy rooms; filthy bathrooms (toilets in both rooms had urine stains on the...More
Thank Richard F
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 31 May 2017
Richard, we truly regret your disappointment with our service and facilities. Our goal is to provide a great experience for our guests with clean, comfortable and well -
maintained suites along with excellent service, and we sincerely apologize for falling short. Your review will be...More
First of all .. I booked this hotel two months prior to Mothers Day event for my mother..so I thought my reservations were all taken care of.. upon arrival.. I even called the day before and asked to come in two hours early .. this...More
Thank Jada B
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 19 May 2017
I am truly sorry to know about your disappointment. The dishes for use in the guest suite are kept at the front desk to ensure cleanliness and apologize if this was not communicated at the check-in. Your feedback is valuable to us, as it will...More
We walked in with my 2 month old baby and the lobby, and breakfast area smelled like smoke. Stale cigarette smoke. We got upstairs, and the entire hallway and elevator smelled like smoke as well, we held our breath throughout the walk.
We got to...More
Thank Justin C
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 26 April 2017
Justin, we sincerely apologize for the service and the cleanliness issues you experienced. Cleanliness is our top priority, and we have addressed this matter with our Housekeeping department in order to ensure changes are made immediately to solve these problems. We value your feedback and...More
Check in was pleasant. Large room. Nice decor. Reasonable price. I would give it more stars if my room was cleaner. It wasn't filthy, but the kitchen counter wasn't clean and the bed linens/pillows did not smell fresh. I think the pillows need to be...More
Response from 00esa, General Manager at Extended Stay America - Philadelphia - BensalemResponded 31 March 2017
Thank you for being our guest. We are pleased you not only enjoyed our courteous service and your spacious suite but also found us to be a good value. However, we are sorry for the housekeeping issues you experienced and will share your feedback with...More
US$78 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Hotels.com, TripOnline SA, Orbitz, Priceline, Travelocity, getaroom.com, Hotwire and Cancelon so you can book your Extended Stay America - Philadelphia - Bensalem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.