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Holiday Inn Bensalem - Philadelphia Area

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Holiday Inn Bensalem - Philadelphia Area
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100 Reviews from our TripAdvisor Community

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Showing 99: English reviews
New York City, New York
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 days ago NEW via mobile

Stayed here last night for an overnite stay since it's across from Parx Casino. Checking in was fast and the girl was helpful and friendly. Bar/restaurAnt on premises. Room was modern, clean and very nice. Bed was so comfy and nice big flat screen tv .Refrigerator, microwave, and keurig are standard in room. I was hoping the rate would have... More 

Helpful?
Thank lann718
East Hampton, New York
Level Contributor
6 reviews
3 hotel reviews
Reviewed 4 days ago NEW

We booked this hotel as it is close to a family member we were visiting. When we arrived our check in went smoothly and the rooms were ready. Desk staff were very friendly. Lobby was comfortable with ample room to relax in, they have an ATM and computer area for your convenience. Our rooms were on the 5th floor which... More 

Helpful?
Thank bonacgal
1 review
Reviewed 26 October 2016 via mobile

Very welcoming employees, nice rooms, and Caitlin was an outstanding receptionist who was always pleasant to speak to and interact with. I felt welcome and like home. We had a few incidents where we did not receive coffee, but Caitlin was quick to offer some to us.

Helpful?
Thank Troy_Jr1
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

We love hearing from guests when they had a great stay and were given excellent service. I will be sure to praise Caitlin on your behalf for the exceptional service she provided to you. Hope we can be of service to you again in the future. More 

Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2016 via mobile

Very nice hotel. Staff is friendly. Checkin is fast. Lobby has a modern feel with a bar:restaurant. Full bar menu - dinner menu offers burgers to salmon. Rooms are clean / updated Each room has a coffee maker and a refrigerator. Located near Parx Casino Easy access to grocery store and pharmacy. Enjoy

Helpful?
Thank Joseph S
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for the great review! We are so glad you enjoyed your stay and appreciate your compliments to our hotel and staff! We hope you enjoyed your visit to Parx and left a winner! We look forward to your next visit. Best Regards Hotel Staff More 

Atlanta, Georgia
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 September 2016

As a die-hard Hilton HHonors member, I cringe when I need to stay with another brand. My company has a corporate rate at the Holiday Inn Bensalem and this time it was too much of a discount from the Hampton Inn so I had no choice. Being a fan of the Hampton down the street, I wanted to not like... More 

Helpful?
1 Thank zooch76
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

I am so sorry for the experience you described. There is absolutely no excuse for the cleanliness issues you described and the things you encountered in your room. We would love the opportunity to make this right for you, so please contact the hotel directly to discuss your issues further. We hope we get the chance to provide you with... More 

New York City, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 September 2016

I stayed here for a wedding and was not expecting much from a Holiday Inn across the parking lot from a casino. The front desk experience did nothing to alleviate those expectations: there were four people behind the desk, but it took several minutes for any one of them to acknowledge my presence. I had reserved a king room, but... More 

Helpful?
Thank NYCTraveler21592
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for sharing your experience! We are pleased you enjoyed our hotel and appreciate the constructive critisisms you have provided us with. We apologize that you did not get the king room you reserved. We also apologize for the issues you encountered with our front desk staff not being more accommodating and welcoming; there is no excuse for this.... More 

Eldersburg, Maryland
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 September 2016

Nice clean hotel with large rooms and helpful staff. We stayed one night after a family event. The room was ready and clean. The only complaint I would make is the air condition unit was loud throughout the night and the tub and sink drains ran very slow. I would have been nice to have a breakfast bar for the... More 

Helpful?
Thank BobRetired2015
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you providing us with your feedback. We appreciate you bringing the loud air condition and drain issues to our attention so that we may look into it. We do not offer complimentary continental breakfast but all Holiday Inns have launched brand new breakfast menus. Next time you stay, be sure to try my favorite the Start Fresh Wrap! More 

1 review
Reviewed 12 September 2016

I stay here for work a few times a month and am always happy with the service that the hotel provides. Elena is great at the bar and always knows my order. Sometimes the check in line is a little long but overall it's always a good stay and the beds are super comfortable.

Helpful?
Thank penguins177
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for taking the time to write a review about our hotel and Elena! I will be sure to share this feedback with her as it will make her day. We absolutely love hearing our guests compliment our staff! Also, thank you for bringing to our attention the long check-in line, we apologize for any inconvenience this may have... More 

Suffolk, Virginia
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 August 2016 via mobile

Very nice and stylish Holiday Inn right next to the PARX casino and a few minutes from Sesame Place. Very convenient to the interstate and shopping and restaurants all around. Great A/C and comfortable beds!. Front desk staff is very nice. Will stay here next time I'm in the area!

Helpful?
Thank Jeff M
Management S, Director of Sales at Holiday Inn Bensalem - Philadelphia Area, responded to this review

Thank you for this fantastic review! I’m glad you enjoyed our hotel and will visit us again when in the area. We are very fortunate to be located within walking distance to Parx Casino and only 10 minutes from Philadelphia Mills. Can’t wait to see you again soon! More 

Level Contributor
118 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 August 2016

We have stayed at Holiday Inn Bensalem two times for a total of 6 days. We were very pleased with our room both times. The rooms are large and updated, include an in room safe, refrigerator and microwave, they also have an outdoor pool. We stay at Holiday Inn quite often and Holiday Inn Express occasionally and this is the... More 

Helpful?
Thank 22Destep
Management S, Manager at Holiday Inn Bensalem - Philadelphia Area, responded to this review

We love getting reviews with positive feedback from our guests. I am happy to hear you enjoyed our spacious rooms and everything we have to offer to our guests. Cant wait to have you stay with us again with your next trip to our area! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discover comfortable accommodations at one of Bensalem, PA's hotels, the new Holiday Inn Bensalem-Philadelphia Area. Featuring a thoughtful selection of amenities perfect for business and leisure travelers, this hotel in Bensalem welcomes travelers to experience spacious and comfortable rooms just minutes from downtown Philadelphia. This hotel provides the most modern hotel package around. Our ideal location puts guests near popular attractions, such as the PARX Casino and Racetrack, family-friendly Sesame Place, historic downtown Philadelphia sites. Upon returning to the comfortable Holiday Inn Bensalem, guests will enjoy great amenities. Connect with friends, family and the office with both wired and wireless complimentary high-speed Internet access. Make a splash in the seasonal outdoor pool. Grab a bite to eat for breakfast or dinner at the delicious on-site restaurant. Work up a sweat and stay in shape even on the go thanks to our 24-hour Fitness Center. Each of the spacious and private guest rooms affords even more comforts. Sleep soundly on luxury bedding and thick mattresses. In the mornings, perk up thanks to an in-room Keurig coffee maker. Unwind at the end of the day with premium cable channels. Spacious work areas, ergonomic seating and a well-lit environment offer business travelers a chance to get work done on the road. ... more   less 

Additional Information about Holiday Inn Bensalem - Philadelphia Area

Address: 3327 Street Rd, Located Next to Parx Casino, Bensalem, PA 19020-2021 (Formerly InnPlace Hotel Bensalem)
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: $141 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Bensalem - Philadelphia Area 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Courtyard By Marriott Philadelphia Bensalem Hotel Bensalem
Courtyard Philadelphia Bensalem
Courtyard Bensalem
Bensalem Marriott
Bensalem Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Bensalem - Philadelphia Area staff and other travellers.
5 questions
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Edison, NJ
10 months ago
North Berwick, Maine
over a year ago
Syracuse, New York

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Questions? Get answers from Holiday Inn Bensalem - Philadelphia Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End/corner rooms have extra windows”
 of 5 bubbles zooch76, 21 Sep 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles marianak902, 1 Aug 2016 | Read review
“We always enjoy being on a higher level floor to be able to lookout at the surrounding areas.”
 of 5 bubbles 538elijahm, 22 May 2016 | Read review
“All rooms are great!”
 of 5 bubbles NikkiR242, 20 Apr 2016 | Read review
“Stayed 50 6th floor facing the side of casino. Very quiet!!”
 of 5 bubbles RVA16, 22 Mar 2016 | Read review
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