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Crowne Plaza Hotel & Suites Pittsburgh South

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339 Reviews from our TripAdvisor Community

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Reviewed 3 weeks ago via mobile

I tried making a slight modification to my reservation changing check in date by 1 day and they treated it as a cancellation thus charging full price plus a cancellation fee. They then offered to make a new reservation in which I said no way. Additionally, the individual in reservations I spoke with was very heavy with the sarcasm and...

Thank EvaRoa266
Chicago's North Shore, Illinois
Reviewed 5 weeks ago

We stayed here in March 2017 for a family event. Everything felt new, attractive, clean and comfortable. The suite was super convenient, comfortable, and had a bathtub, which is becoming harder to find in hotels! There were lovely "mini spa treatment" products provided for sleeping and energizing. The front desk staff were very professional. The restaurant had a nice, sophisticated...

Thank glsteiner39
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear glsteiner39; Thank you for taking a moment to share your thoughts on our hotel. We are delighted to know how well you liked everything. Our staff pays close attention to the feedback they receive. It is reassuring to see that their efforts are appreciated. We look forward to welcoming you back when you return to the area! Best Regards,...

Chester, United Kingdom
Reviewed 22 February 2017 via mobile

We stayed for couple of nights on a short tour of surrounding area. Front desk very welcoming. Rooms comfy and nicely presented. Jeff on the bar needs to be mentioned. Very nice guy. Couldn't do enough for you. Good location. Close to Pittsburgh (25 mins in car) across road from mall. Olive Garden and new BJ restaurant also across the...

Thank Jeepstermack1
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear Jeepstermack1; Thank you for taking time to relay your experience during your recent stay. We are delighted to see that you had such a positive experience interacting with our staff and enjoying the benefits our location! We appreciate that you selected our hotel and would welcome the opportunity to serve you again if your travels bring you back this...

Pittsburgh, Pennsylvania
Reviewed 22 February 2017

Although I'm not much into writing reviews on things online, I felt that with my experience for my 2 week stay here being so great, I had to take some time in order to share my thoughts. I'll keep it as short as possible, but to start, the rooms are very spacious, with comfortable pillows, adequate desk space for office...

Thank cphillips1993
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear cphillips1993; Thank you for the fantastic feedback on your recent experience and for you your 5 Star Review! You observations regarding our staff encapsulate everything we strive to do to set ourselves apart from other hotels in the area. Personalized, attentive service really makes a huge difference. We appreciate that you selected our hotel for your business trip, and...

Pittsburgh, Pennsylvania
Reviewed 19 February 2017 via mobile

This hotel recently underwent a major renovation .... and is spectacular! The rooms are beautiful, the staff were amazing and they even made sure Libby (my Italian Greyhound) was comfortable. If you need a room outside of Pittsburgh, I strongly recommend!

Thank Kym412
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear Kym412; We are delighted that you (and Libby) had such a great experience on your last visit. Returning guests are amazed at the transformation of the hotel, and as you noted, we continue to provide the friendly, attentive service that sets us apart from other hotels. On behalf of our entire team, thank you for choosing to stay with...

Laredo, Texas
Reviewed 14 February 2017 via mobile

The hotel was very clean and comfortable. The room it self was large and spacious with comfortable beds a lounging area a desk area etc. The stay was great. The only thing that was not to par was the All America Breakfast- although the eggs and bacon were cooked to order, the pancakes were barely edible and the fried potatoes...

Thank Joe G
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear Joe G; Thank you for your feedback regarding your recent visit. We are happy to see that our staff did a great job and that your room was large, clean, and comfortable. We are looking into you comments regarding breakfast, and I am confident we will have the shortcomings corrected quickly. Thank you for choosing to stay with us....

Nashville, Tennessee
Reviewed 12 January 2017

We had one of the greatest stays in years this past weekend at the Crowne Plaza near South Hills Village in Pittsburgh. The purpose of the trip was to see the Steelers playoff game. The treat was the Crown Plaza. It had been completely remodeled since our last trip and though large, had that hip, boutique feel to everything once...

Thank FlexMartian
New York, NY
Reviewed 8 January 2017

This hotel was always well located in the middle of South Hills shopping, but it was kind of old and tired... until the recent renovation. What a difference. Everything bright and clean. Friendly service, well-equipped fitness center. Your best bet in that part of the Pittsburgh suburbs.

2Thank billrosenblatt
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear billrosenblatt; Thank you so much for taking time to tell us about your recent stay. We are delighted to learn that you had such a positive experience. We have always taken great pride in providing exceptional guest service. Now we have a great new product to add to the mix! You may be surprised to know that we have...

Pittsburgh, Pennsylvania
Reviewed 23 December 2016

I have been to this hotel numerous times and the renovation really changed the place. For my son's wedding our out of town guests stayed here and they were ALL (even the ones that usually find something) were happy. Clean, comfortable, and good value. But the real gem is in the little bar. They have a bartender, Karin that's been...

1Thank KimberlySunset
Verona, Italy
Reviewed 10 December 2016 via mobile

I decided to stay in this hotel because I had a meeting very near the location. I arrived late in the evening, and I could enjoy the dinner in the restaurant. I was upgraded to a nice suite, thanks to the spire elite level that I have with the IHG reward program. The room was located a little bit far...

Thank Giacomo C

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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our contemporary suburban, full service hotel is conveniently situated in the South Hills, just 7 miles to downtown Pittsburgh. We feature comtemporary lodging decor and technology with comfortable accommodations, executive suites and extended stay residences. Beginning in October, 2015 The Crowne Plaza Pittsburgh South will be transforming our current lobby into a new sophisticated and energized epicenter that will be sure to impress upon entering the building. The project WILL NOT disrupt guest service, and there will be no impact on guest room floors, our meeting space or the restaurant / bar. Please contact the hotel directly with any concerns. Additionally we will be renovating our fitness center. To accomplish this, we will be closing it for the month of February. We have recently upgraded our bedding and have added 37" flat screen TVs with an incredible high definition programming package! We're located in the beautiful South Hills area within walking distance to upscale shopping, theaters, and restaurants. There is plenty to do from the convenience of our hotel. With light rail transportation service located within walking distance, a trip into downtown Pittsburgh is both convenient and hassle-free. Take time to see why we are, once again, Rand McNally's "Most Livable City." Explore world class galleries, museums and cultural venues or catch a game with the Pittsburgh Pirates at PNC Park, Pittsburgh Penguins at Consol Energy Center or Pittsburgh Steelers and Pittsburgh Panthers at Heinz Field only a short drive from our hotel. We have an intriguing variety of rooms and suites. PJ's Grille & Bar delivers gourmet cuisine as well a casual fare in a comfortable atmosphere. Our meeting & convention services are sure to exceed your expectations. The latest in style and functionality are yours to experience whether you are planning your wedding, graduation, reunion, or corporate meeting. Our facilities and professional planning staff anticipate your needs. We offer the perfect location for your bridal or baby shower, and can accommodate your function while pampering your out of town quests. ... more   less 

Additional Information about Crowne Plaza Hotel & Suites Pittsburgh South

Address: 164 Fort Couch Rd, Bethel Park, PA 15241-1032 (Formerly Holiday Inn Select)
Region: United States > Pennsylvania > Bethel Park
Price Range: $151 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel & Suites Pittsburgh South 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Crowne Plaza Pittsburgh
Pittsburgh Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel & Suites Pittsburgh South staff and other travellers.
2 questions
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Butler, Pennsylvania, United States
over a year ago
Danville, Pennsylvania
2 months ago

See all questions (2)

Questions? Get answers from Crowne Plaza Hotel & Suites Pittsburgh South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 5th floor. Extremely quiet and very well appointed. One door over from the elevators, but never heard a sound from them!”
FlexMartian, 12 Jan 2017 | Read review
“maybe a room at the end of the hall would have more insulation”
spartan66, 9 Dec 2016 | Read review
“Hotel has two lifts. If you ask for a special room, they will do there best to accomate you”
RachelleM515, 21 Sep 2016 | Read review
“It seems that the higher you go the better it is.”
L1555UZdavidr, 19 Sep 2016 | Read review
“Ask for a room with NO adjoining doors to other rooms”
AlexEsq, 19 Aug 2016 | Read review
5 of 5