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Quality Inn & Suites Burnham

CancelonUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$184*
US$89*
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US$94*
US$94*
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Quality Inn & Suites Burnham
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72 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Burnham
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Showing 72: English reviews
Reviewed 3 September 2016 via mobile

The assistant manager responded to my complaint by saying she would talk to the hotel manager. When I asked for the name of the manager, she refused to give it to me. Insects in the room, inflated prices, and extremely poor customer service. Will not return. Does the Quality Inn and Suites value the profit of a Penn State football...

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Helpful?
Thank kr497
Cathy C, General Manager at Quality Inn & Suites Burnham, responded to this review

Dear Katherine, Thank you for commenting on your stay. Our staff works very hard to ensure that all of our guests have a pleasant stay. It was quite disappointing to hear that you were not happy. We are sorry we were unable to meet your expectations in regard to your stay with us. We appreciate hearing from all of our...

Baltimore, Maryland
Reviewed 22 August 2016 via mobile

This hotel has retained all original features from the 1970s and has done no upgrades! Picture the setting for a Law and Order episode and you will get a good idea of the dilapidated condition of this place. The hotel is crying out for upgrades, both internal (from the lumpy mattress, old carpets, to a shower that has poor drainage...

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Helpful?
1Thank nycguy141
Cathy C, General Manager at Quality Inn & Suites Burnham, responded to this review

Thank you for taking the time to write us about your recent stay. Our staff works very hard to ensure that all of our guests have clean, comfortable rooms during their stays. We receive many compliments on the cleanliness and comfort of our rooms. It was quite disappointing to hear that you did not have a pleasant stay. I can...

Boston
Reviewed 16 August 2016

First, let me just say that we did not pay a lot for this motel so I guess we get what we pay for. But I would hope that I would at least get a clean room. The carpet was old and had dirt on it. The walls and ceilings were disgusting. We stayed two nights and our room did...

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Helpful?
1Thank swimgirl
Cathy C, Manager at Quality Inn & Suites Burnham, responded to this review

Please accept our sincere apology in regard to your guest room during your stay. I can assure you that what you experienced is not the norm for our hotel. Our staff works very hard to ensure that all of our guest rooms are clean and in good working order. We receive many compliments on the cleanliness of our rooms and...

Dover, Delaware
Reviewed 1 August 2016

Great place to stay, clean and comfortable rooms, friendly and helpful staff. Issues are dealt with immediately by staff. Outdoor pool available to guests. On-site restaurant serves breakfast and dinner off menu. Comfortable bar for guests to enjoy drinks and eat-in dinner or snacks.

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Helpful?
Thank kel123nkp
Cathy C, General Manager at Quality Inn & Suites Burnham, responded to this review

Thank you for commenting on your recent stay at The Quality Inn & Suites of Lewistown. The staff works very hard to ensure that everyone has a pleasant stay. It's always a pleasure hearing from someone who has experienced the benefits of our efforts. We are so happy you enjoyed your time with us. Thank you for staying with us....

Reading, Pennsylvania
Reviewed 24 July 2016

Older hotel, has had renovations over the years, been going there for 32 years. Friendly, kind staff. Will help you in anyway they can. My wife lost her wedding rind in the sink trap and maintenance man, Rob, there first thing the next morning to save the day!. Comfortable pillows and mattresses.

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Helpful?
Thank Ed M
Cathy C, Manager at Quality Inn & Suites Burnham, responded to this review

Ed, Thank you for being a loyal guest for so many years. Everyone works very hard to ensure that all of our guest rooms are clean and well maintained. We do our best to make all of our guests feel welcome. It is good to hear that you have been returning back to our property for so many years because...

Windsor, PA
Reviewed 20 July 2016

We go to a BlueGrass Festival in Centre Hall, PA. Last year we stayed at a real nice Best Western, but this year it was booked for a wedding. Not to much else in that area to choose from w/a reasonable rate & amenities. We need a frig as we bring sodas, water & fruit. This Quality Inn had a...

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Helpful?
Thank farmersgal
Cathy C, General Manager at Quality Inn & Suites Burnham, responded to this review

Thank you for taking the time to comment on your recent stay with us. Our hotel is unique in that we have a full service restaurant located on property. Tony's offers a 25% discount for breakfast to all in house guests. Tony's is open seven days a week for breakfast. Monday to Friday 6:30am to 9:30pm and Saturday and Sunday's...

Reviewed 15 July 2016 via mobile

Went to visit friends and stayed out to long, needed some sleep.. Slept great. They had some construction guys there so the ice machine was almost empty. Overall it was a good night sleep. Air conditioning worked well.

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Helpful?
Thank Brian B
Cathy C, General Manager at Quality Inn & Suites Burnham, responded to this review

Thank you for staying with us. We love to hear from all of our guests. I am glad you had a good nights sleep. Next time you come to visit please be sure to stay with us. Hope you enjoyed your time with your friends. Best Regards, Cathy Collins, GM/CHA

Middlesex, New Jersey
Reviewed 10 May 2016

My wife had booked two rooms in the hotel for a graduation event at nearby Penn State. This reservation was honored for almost a full year from the date initially booked. We found upon check in a very energetic desk crew that quickly provided us with room keys. The lobby and grounds of the hotel were well maintained and clean....

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Helpful?
Thank Charles A
Cathy C, General Manager at Quality Inn & Suites Burnham, responded to this review

Dear Charles, Thank yo so much for the lovely compliments in regard to your recent stay with us. Our staff works very hard to ensure that all of our guests have an enjoyable stay. we are happy to hear that you had the chance to experience Tony's Restaurant located here on site. Please be sure to stay with us again...

Baltimore, Maryland
Reviewed 28 April 2016

This was the fourth time we have stayed at this hotel. It's convenient to a lot of roads that my friends and I like to ride our motorcycle on. The rooms are comfortable, clean and the hotel is quiet. The staff does a very good job of taking care of things. It's also convenient because they have a good restaurant/bar...

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Helpful?
Thank blues4545
Cathy C, General Manager at Quality Inn & Suites Burnham, responded to this review

Our entire staff works very hard to ensure that all of our guests have a pleasant stay. We are so happy to hear that you enjoyed your time with us. The easy on easy off access to our property from the highway is indeed very convenient. I can not imagine any better way to end the day than to kick...

Reviewed 4 April 2016

The staff was very courteous, nice and helpful. Checking-in was fast, and we were even allowed to check-in 2 hours early. The room was clean and fresh, the mattress firm, and the pillows plump. The price was reasonable.

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Helpful?
Thank Sandra L
Cathy C, General Manager at Quality Inn & Suites Burnham, responded to this review

Dear Sandra, It is always a pleasure hearing from our guests. The entire staff works very hard to make everyone's stay as comfortable and enjoyable as possible. We are all so happy to hear that you had a pleasant stay. Thank you so much for your kind words. I will be sure to pass your compliments on to the staff....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites Burnham

Address: 13015 Ferguson Valley Rd, Burnham, PA 17009-1843
Region: United States > Pennsylvania > Burnham
Price Range: $114 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Burnham 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Quality Inn & Suites Burnham Hotel Burnham
Quality Inn And Suites Burnham
Burnham Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Burnham staff and other travellers.
1 question
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9 months ago

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Questions? Get answers from Quality Inn & Suites Burnham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for ground floor parking lot side, large motel.”
pacdog, 13 Dec 2016 | Read review
“We were on the first floor, parking lot side. Maybe a pool side room would have been better?”
swimgirl, 16 Aug 2016 | Read review
“Rooms are comfortable and several sizes to choose from with cribs available for free. Outside rooms that are upstairs are quieter.”
kel123nkp, 31 Jul 2016 | Read review
“Quiet rooms throughout. Nice pool, friendly staff.”
EdM440, 24 Jul 2016 | Read review
“Bring your own space heater.”
J4569AIscottm, 8 Feb 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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