We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Carbondale Grand Hotel & Conference Center

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
The Carbondale Grand Hotel & Conference Center
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

264 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 262: English reviews
Palmyra, Pennsylvania
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

Our first impression was very positive. The facility is fairly new and the rooms were large, nice and modern. Unfortunately the walls are very thin and the person's snoring in the adjacent room was loud enough to prevent us from falling sleep. Also in the morning loud taking by guests and housekeeping were clearly audible. We also had the unfortunate... More 

Thank BabyBird90
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 20 October 2016

The Carbondale Grand Hotel offers clean, and spacious rooms. Check in was effortless and the hotel has free parking in the parking garage located on the hotel property. We chose to have dinner elsewhere because there was live entertainment in the dining room that evening, and the noise level was too much for us to enjoy a relaxing dinner. This... More 

Thank LuvstheOBX
Pittsburgh, Pennsylvania
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 October 2016

We have stayed at the Carbondale Grand Hotel a number of times since they opened up. Originally, they were part of the Best Western chain. While they were part of the chain, the staff was super friendly and the hotel was spotless. This is now the second time that we stayed there since they left the chain and went independent.... More 

Thank Al M
New York
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 October 2016 via mobile

Stayed here while visiting friends in the area. Rooms were clean and spacious . The staff was very nice and helpful . There is a restaurant on premises . Free breakfast was included , nothing to brag about but ok.

Thank JustJoe6953
Dickson City
1 review
Reviewed 15 October 2016

We stayed here numerous times and will continue to stay at this hotel. Staff is friendly. Hotel is clean. Service is great. Food is good. It has a dining room, bar area. Offers breakfast for there guest in the dining room.

Thank Robert N
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 October 2016

The accommodations were better than I expected. Rooms are good size. Beds are comfoftable, staff helpful. However, our room was above the bar and we could here the conversations of the bar patrons as if we were sitting right next to them. Things were quiet until the church bells started ringing at 7:30am, so we did not get much sleep,... More 

Thank 274traveler
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016 via mobile

We stayed just one night at the Carbondale Grand hotel this weekend, in suite 205. At the check-in they had our online reservation incorrectly listed as a standard room, but after calling the clerk's attention to it, she corrected the issue quickly and with no problems. The suite was big and clean, bed and the sofa bed for our son... More 

Thank Dave T
Huntingdon, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016

The Grand Hotel & Conference Center was a wonderful surprise, since we had no idea where it was or the quality of the facility. We were looking for a one night stay between our home and destination. This facility was beautiful, clean, and welcoming. Our rooms were spotless and the staff were extremely helpful. There was a complementary breakfast that... More 

Thank cmneville1
San Diego, California
Level Contributor
241 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 17 September 2016 via mobile

The Hotel is located in the middle of town with plenty of food and shopping opportunities within walking distance. The people are friendly, the hotel is VERY clean and well kept. All the restaurant and bar staff is courteous and helpful. The room seemed updated, clean and offered all the amenities one would expect incl. refrigerator, TV, safe, ironing board....

Thank BigCityCowboy
Ringo1230, General Manager at The Carbondale Grand Hotel & Conference Center, responded to this review

Thank you for the great rview. Hope to see you back soon. More 

Kulpmont, Pennsylvania
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 September 2016 via mobile

Attended a wedding here over the weekend. Pleasantly surprised to enjoy an upscale venue with excellent dinner and service. We did not spend the night but friends we did enjoyed their accommodations. Location is central in town, parking available.

Thank MaryBeth35007
Ringo1230, General Manager at The Carbondale Grand Hotel & Conference Center, responded to this review

Thank you for your comments. Next time you are in town please plan on spending the night. More 

30 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (15)
View from Room (1)
Room/Suite (3)
Hotel & Grounds (1)
Other (10)

Management photos: Courtesy of the property manager

All Management Photos (15)
Hotel & Grounds (5)
Room/Suite (8)
Dining (1)
Business Centre/Function Rooms (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Carbondale
20.3 km away
Hotel Wayne
Hotel Wayne
#1 of 3 in Honesdale
113 reviews
17.4 km away
Microtel Inn & Suites by Wyndham Dickson City/Scranton
32.0 km away
Holiday Inn Express Gibson
Holiday Inn Express Gibson
#1 of 2 in New Milford
117 reviews
Show Prices
Show Prices
Show Prices
25.9 km away
Comfort Inn Pocono Lakes Region
26.0 km away
Cove Haven Resort
Cove Haven Resort
#1 of 2 in Lakeville
2,474 reviews
29.7 km away
Ledges Hotel
Ledges Hotel
#3 of 8 in Hawley
288 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Discover The Carbondale Grand Hotel & Conference Center conveniently located just off the Casey Highway in the heart of downtown Carbondale. Placed in the pristine northern end of the Lackawanna Valley in the Pocono Mountains, and the southern tip of the historic and beautiful Endless Mountains, this hotel in Carbondale is close to a variety of exciting activities, including being just minutes from Elk Mountain. ... more   less 

Additional Information about The Carbondale Grand Hotel & Conference Center

Address: 25 S Main St, Carbondale, PA 18407-2328 (Formerly BEST WESTERN Pioneer Plaza)
Region: United States > Pennsylvania > Carbondale
Price Range: $150 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Carbondale Grand Hotel & Conference Center 2*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Groupon, Booking.com, Expedia, Orbitz, Travelocity, Priceline and Odigeo so you can book your The Carbondale Grand Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Carbondale Grand Hotel & Conference Center staff and other travellers.
4 questions
Ask a question
over a year ago
over a year ago
Woodside, NY
over a year ago

See all questions (4)

Questions? Get answers from The Carbondale Grand Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stay on the 3rd floor.”
 of 5 bubbles 928robertn, 15 Oct 2016 | Read review
“If they try to give you rm 218 , ask for another room!”
 of 5 bubbles 274traveler, 10 Oct 2016 | Read review
“bring a ethernet cable in case your laptop does not connect to Wi-fi”
  • courtyard
 of 5 bubbles lisatI3935MR, 30 Aug 2016 | Read review
“We had an end of corridor room with 2 queens - plenty spacious and quiet”
 of 5 bubbles WeeWillyWinkee, 28 Jun 2016 | Read review
“They have nice spacious ADA rooms if needed.”
 of 5 bubbles trisboskin, 1 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay