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The staff at the Carnegie Extended Stay were very friendly and helpful while I was there. They were efficient and helped me to take care of any issues (very few) that I had with my room right away. My room was clean and I had...More
1 Thank randijames7
Response from Manager_11525, Manager at Extended Stay America - Pittsburgh - CarnegieResponded 14 October 2016
Thank you for taking the time to write a review of your stay. I'm thrilled that our friendly and helpful staff was able to provide you with a great stay. Thank you again for your review. We look forward to seeing you in the future,...More
We bid this hotel from priceline because priceline says this hotel has same rank of hampton inn and holiday inn express. After checking in, I realized I made a big mistake. The room is very old. The bed sheet even has some old dirty spots....More
Thank Jian Y
Response from Manager_11525, Manager at Extended Stay America - Pittsburgh - CarnegieResponded 10 October 2016
Thank you for your recent review of your stay. I am sorry to hear that your room was not completely satisfactory. To prevent this from happening again, my team is reviewing our room cleaning procedure to make sure its being done correctly. Thank you very...More
Desk staff were pleasant. The General Manager provided excellent follow through service in addressing a time sensitive request.
The accommodations appeared overpriced; however, hotel GM and booking.com worked together to match best pricing and discounts per patron's request. No coffee pot in room. No breakfast...More
Response from Manager_11525, Manager at Extended Stay America - Pittsburgh - CarnegieResponded 7 October 2016
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our pleasant staff; however, we apologize that you experienced some noise issues during your stay. We continually work to improve our hotel, so I really appreciate...More
Staff was nice. You have to ask for a coffee maker, coffee etc. The room smelled like someone had smoked even though I requested a non smoking rooms and the sign in the room said "no smoking." The bedsheets were dirty and the walls are...More
Thank Alicia W
Response from Manager_11525, Manager at Extended Stay America - Pittsburgh - CarnegieResponded 5 October 2016
Your feedback is very important. Thank you for sharing. I sincerely apologize that you experienced several cleanliness issues during your stay. I really appreciate you bringing this to our attention. Our staff have been addressed on the issue so it can be rectified and that...More
location was good, right off highway, easy access. This is a short-term residential hotel, a variety of cooking smells wafting through the hallway, random residents hanging out in the parking lot. You have to make your own ice. Middle of the mattress was sunken.More
Thank Ben M
Response from Manager_11525, Manager at Extended Stay America - Pittsburgh - CarnegieResponded 12 September 2016
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our location; however, we apologize that the bed was not satisfactory. Thank you very much for providing us with your feedback! Please do...More
US$92 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay America Pittsburgh - Carnegie Hotel Carnegie ,