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Courtyard Philadelphia Valley Forge/Collegeville

234 reviews
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Traveller (47)
Room & Suite (25)
Business Centre & Event Rooms (1)
Overview
  • Excellent41%
  • Very good36%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(46 reviews)
“mary kate”(3 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (234)Write a Review
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All reviewsfront deskmary katecourtyard marriottwedding guestshuge mallvalley forgea nice place to stayshort stayking of prussia mallbusiness hotelhousekeeping staffnice lobbystayed here for nightsbed and pillowsshopping and restaurantshotel lobbyfire pit
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1 - 5 of 229 reviews
Reviewed 2 weeks ago

The staff were all pleasant and friendly, my room was clean, but the hotel itself, like so many, is over due for a refurbishment. My room had all the usual amenities but the condiments sets were individually packaged and each had a small plastic straw...More

Thank Redspan
Response from Amy H, Manager at Courtyard Philadelphia Valley Forge/CollegevilleResponded 2 weeks ago

Thank you for staying with us at Courtyard Collegeville and for taking time to share feedback. We appreciate the time you took to provide details regarding your experience and what we can do in the future to make it better. Please know this information has...More

Reviewed 26 December 2017 via mobile

Stayed here on a house hunting trip. Staff was very friendly and allowed me an early check in which was much appreciated. The facilities however, have seen better days. I’m talking about the rooms. They just aren’t maintained to Marriott’s standard. Sink does not drain....More

Thank JMACKLongIsland
Response from Amy H, Manager at Courtyard Philadelphia Valley Forge/CollegevilleResponded 27 December 2017

Thank you so much for staying with us at Courtyard Collegeville and for taking the time to share feedback. We are delighted to hear you found our staff team to be friendly and accommodating to your needs. We apologize for the issues you encountered with...More

Reviewed 26 December 2017

We are staying at this hotel over Christmas as visiting family in the area.We were informed on Christmas Eve by Jasmin at the front desk that Christmas morning breakfast would be complimentary. We enjoyed a full cooked breakfast thanks to Amy,Karen.Tarquie,Shaonna .We did not expect...More

Thank otna
Response from General M, General Manager at Courtyard Philadelphia Valley Forge/CollegevilleResponded 27 December 2017

Otna, Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Karen, Tarquie, and Shaonna for the level of service they provided...More

Reviewed 21 December 2017 via mobile

I stay at this hotel frequently and unfortunately the last visit showed there has been much wear and tear. My first hotel room had a toilet that wouldn’t stop flushing when I entered the room and my second room after I had to be moved...More

Thank Robyn9876
Response from Amy H, Manager at Courtyard Philadelphia Valley Forge/CollegevilleResponded 24 December 2017

Thank you so much for staying with us and for taking time to share feedback regarding your recent stay. We sincerely apologize for the multiple issues you encountered with the toilet and heating unit that resulted in a poor night sleep for you. Please know...More

Reviewed 24 October 2017

Did a bar crawl through Phoenixville and stayed here. Very friendly staff and the rooms were nice. They will drop you off and pick you up and considering we were doing a bar crawl of 15 bars in a 12 hour span we needed a...More

Thank Christopher F
Response from General M, General Manager at Courtyard Philadelphia Valley Forge/CollegevilleResponded 25 October 2017

Christopher, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Shuttle Bus Service
Multilingual Staff
Conference Facilities
Banquet Room
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$126 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$126 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (47)
Room & Suite (25)
Business Centre & Event Rooms (1)
Questions & Answers
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crsteele1
3 April 2016|
Answer
Response from Donna H | Reviewed this property |
Y our would h ave to call reservations.I do not work at the hotel,just a traveler like yourself
0
Votes
Harriet L
19 August 2015|
AnswerShow all 4 answers
Response from Cynthia S | Property representative |
Thank you so much for your interest in our hotel. Our hotel does not have a whirlpool. We do however have an indoor pool that is open from 6 am to 10 pm. We hope to see you soon.
0
Votes
Room Tips
"Ask for a room furthest away from the freeway"
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"I stayed on the top floor, front facing and it was quiet"
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"Top floor, high side"
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"higher end of the halls away from nearby Rt 422."
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