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Holiday Inn Express & Suites Dickson City-Scranton

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195 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Dickson City-Scranton
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Showing 193: English reviews
Montreal, Canada
Reviewed 23 May 2015

My husband and I stopped here on Apr 22nd on our way from Montreal to Florida. Road delays on hwy 81 made us arrive in the area quite late in the evening and we were knackered. Fortunatlely, we happened upon this hotel. It was located on a bluff above Scranton, looked very nice from the outside and was located adjacent...

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Helpful?
1Thank Judith R
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear JudithR, Thank you very much for your comments. I am so glad you enjoyed your stay. The ownership does a great job building and designing very modern hotels that do include such items as Dale Chihuly Chandeliers. I hope you got to take advantage of the many shopping centers, restaurants and movie theater that surrounds our hotel. I hope...

Niskayuna, New York
Reviewed 21 May 2015 via mobile

My wife, me and two of our children were in town for one night for our oldest son's college graduation. The room was clean and comfortable and staff was friendly. Hotel was a little hard to find since it was not on main thoroughfare. Nicely appointed contemporary hotel and the free breakfast was standard. What really set the hotel apart...

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Helpful?
Thank Ernie_Schenk
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear Ernie_Schenk, Thank you very much for you recent stay with us. I am thrilled to hear that the staff was able to locate the blanket for your daughter. The staff here is truly excellent and are always looking to provided superior guest service. Thank you very much for the kind words and I will be sure to share it...

Deerfield Beach, Florida
Reviewed 20 May 2015 via mobile

The hotel is located on a hill overlooking, I believe Scranton. There are lovely views all around. It's a little confusing getting to the hotel, but not a real problem. It is easily seen from the road. When we entered the lobby I noticed two lovely chandeliers and asked if they were Chuhuily and were told there are 3 of...

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Helpful?
Thank grantham353
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear grantham353, Thank you for your comments. I'm glad you liked the Chuhuily Chandeliers. We get a lot of compliments on them. It was a pleasure to have you as our guest and I hope you visit us again.

Sayre, Pennsylvania
Reviewed 22 April 2015 via mobile

The hotel was great. Very clean. The beds were absolutely horrible. Hardest beds to sleep in and I've stayed at many holiday inns and this was the worst for beds. Got hardly any sleep. So paid for a nights rest and got no rest.

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Helpful?
Thank kHayford
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear Guest, Thank you for your recent stay at our hotel. I am terribly sorry to hear that you felt the beds were uncomfortable. I will certainly look into the matter. With our hotel only being 4 years old this issue has never been brought to our attention. Normally guests love the bed and sleep quality. Thank you for noting...

Cape May, New Jersey
Reviewed 17 April 2015

As a hotel manager myself, I have an eye for detail and have to congratulate Mark D'Angelo on his property and staff. Everyone engages with the guests and all are very pleasant. The hotel is clean, well maintained and obviously well managed by Mark and his Executive Team I do want to mention that Pearl (Sales) is a true professional...

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Helpful?
Thank Stevan O
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear Stevan, Thank you very much for your kind words. Thank you also for mentioning me personally, but as you know being a hotel manager, the staff gets most of the credit. They work very hard to maintain a clean and comfortable environment. They take pride in providing our guests with the service they deserve. Pearl is our Sales Manager...

Rochester, New York
Reviewed 8 April 2015

We stayed at this hotel as a stopover. It was easy to get to off of the expressway, once we figured out where it was. It's at the bottom of a hill so not easily seen from the main road. There's a lot of shopping and conveniences real close to the hotel. The place was very clean and well maintained....

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Helpful?
1Thank clacpa
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear clacpa, I am so glad we will be your hotel of choice in the Scranton/Wilkes Barre area. It is great to hear when guests love the hotel and staff. Can't wait to have you again as our guest.

Baltimore, Maryland
Reviewed 16 February 2015 via mobile

We stayed one night at the Hilton Garden Inn and had a very pleasant stay. The hotel appears to be recently renovated, with modern, attractive furnishings in the rooms and common areas. The room was exceptionally clean and the bed was comfortable. The hotel has a fitness room, although I didn't use that during my short stay. The continental breakfast...

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Helpful?
Thank LindsA
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Thank you for your comments regarding your stay at the Holiday inn Express & Suites. We take great pride in providing a clean & comfortable hotel. All lot of our guests are enjoying the new Chipolte next door along with all the other surrounding restaurants. Hope to see you again.

Merrick, New York
Reviewed 15 February 2015 via mobile

Beautiful. Friendly attentative staff. Clean rooms and hotel in general. We will definitely go back! :) I can't say enough about how nice the staff is and how clean everything was couldn't be more happy.

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Helpful?
Thank gtogirrl
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Thank you so much for your kind words regarding our staff and hotel. All of the employees work very hard everyday to make guests feel at home. Can't wait to have you as our guest again.

Reviewed 13 February 2015 via mobile

I was pleasantly surprised with my stay at the holiday inn in Dickson city! The night time front desk employee who also reserved my room over the phone and was shoveling snow out side was an incredible representative of a brand! He was someone that knows everything about their job and puts the hotel guest first. One of the best...

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Helpful?
Thank Brettb16
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Thank you for your recent stay with us. I will be sure to pass along your comments to our night auditor. He certainly deserves the kudos. Our hotel is very clean and modern and the staff works very hard everyday. I am glad you got to enjoy part of the breakfast. We do have some options available even before we...

Moncton, Canada
Reviewed 12 February 2015

We spent three nights in this hotel and we were very happy with our stay. The hotel is fairly new. The prices are just right. The rooms are really nice and comfortable. The staff were very friendly and service oriented. The breakfast was ok but the dining area was really nice and with a lot of room. We would stay...

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Helpful?
1Thank Jean-Valmond L
Mark D, General Manager at Holiday Inn Express & Suites Dickson City-Scranton, responded to this review

Dear Guest, Thank you for your recent stay. I am glad to hear that everything was great with your stay. We do have a fantastic location being surrounded by many great restaurants and shopping. I hope to see you again the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express & Suites Dickson City-Scranton

Address: 1265 Commerce Blvd, Dickson City, PA 18519-1757
Region: United States > Pennsylvania > Dickson City
Price Range: $143 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Dickson City-Scranton 2.5*
Number of rooms: 102
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Also Known As:
Holiday Inn Express And Suites Dickson City-Scranton
Holiday Inn Express & Suites Dickson City-Scranton Hotel Dickson City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Dickson City-Scranton staff and other travellers.
3 questions
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New York City, New York
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Dickson City-Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Low floor was good, no noise.”
 of 5 bubbles tomcL1591JT, 30 Nov 2016 | Read review
“Avoid the ground floor”
 of 5 bubbles JerseyBaggy, 31 Oct 2016 | Read review
“Ask for the top floor to take advantage of the mountain view”
 of 5 bubbles kialono, 17 Oct 2016 | Read review
“Avoid a room directly above the lobby and breakfast area. The roof aircondition units are loud.”
 of 5 bubbles airjethenry, 25 Sep 2016 | Read review
“some rooms are quite than others. 4 th and 3 rd floor are more quiet”
 of 5 bubbles 359ninap, 1 Sep 2016 | Read review
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