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Staybridge Suites East Stroudsburg - Poconos

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Staybridge Suites East Stroudsburg - Poconos
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235 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Start your review of Staybridge Suites East Stroudsburg - Poconos
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Nanticoke, Pennsylvania
Reviewed yesterday NEW

We called the front desk to let them know that the shower was broken... they sent up a gentleman, whom was unable to fix it .... He said he would have the front desk call ... No call!! We called down, an hour and a half, later and the woman said( he) the manager.. would provide another room down the...

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Thank mzcz2014
Reviewed 3 days ago NEWvia mobile

I'm so grateful I for the first time did not read reviews when booking this hotel because honestly most of these people just have really high expectations when booking hotels. I came here for a long weekend getaway and my stay was amazing. It's centrally located between Shawnee skiing and mount airy casino which was perfect for my husband and...

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Thank ifrah a
New Milford, New Jersey
Reviewed 1 week ago

A stay at this hotel truly transcends the traditional quality standards set for the Poconos. The front desk staff was professional, responsive and personable from Sam to Celine. Our 4th floor suite was very comfortable, spacious and spotless. The rooms were well constructed so no window draft or door draft are felt. Although the breakfast / dinner buffets were bountiful...

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Thank UsHere4U
New York City, New York
Reviewed 5 January 2017

My family and along with a few other guest stayed here due to an event we were attending. The property looks very nice and the lobby was inviting. Unfortunately, our group leader could not get group rates, for some odd reason, but we bit the bullet and reserved rooms here instead of Days Inn, where she was able to get...

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2Thank melanielsr
IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear melanielsr, I'd like to thank you for bringing your concern to our attention and deciding to stay with us. I appreciate your kind words for our hotel aesthetics and sumptuous breakfast buffet. We take pride in our brands and it is our intent to live up to the guests' expectations. I'm sorry if we weren't about to deliver that...

Frederick
Reviewed 29 December 2016 via mobile

Clean spacious rooms, friendly staff, and a healthy choice of options in the complimentary breakfast. Always great to find a nice hotel that is dog friendly so we can bring our pup when we travel. Location is not far off of route 80.

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1Thank rkmill
Los Angeles, California
Reviewed 26 December 2016 via mobile

Me and my friend booked the hotel for 3 room through Priceline at Christmas Eve by one transaction. But only 2/3 room got deposits from Priceline, so we have to give another card for security to get into the room. Second day, when I came back to home, they charged me twice amount money for that room and another two...

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2Thank Lucas2011502
IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear Lucas2011502, Thank you for your review regarding your recent stay at Staybridge Suites Stroudsburg East Poconos, PA. It is regrettable you were not satisfied with the service you received due to the double charges taken. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I...

Hockessin, Delaware
Reviewed 5 December 2016 via mobile

Our room was very nice with a small kitchen, refrigerator, small stove and microwave which is great if you don't want to eat out or traveling with children. The staff all seemed to be very nice and helpful.

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Thank gcafar8
Maywood, New Jersey
Reviewed 29 November 2016 via mobile

The accommodations at Staybridge are absolutely perfect. Everything that you need for a week stay or an overnight is provided. My suite was comfortable, large and well-appointed. The downside is the breakfast. The scrambled eggs were dry and tasteless. There was no way to doctor them. You have possibility of making a fresh waffle. But there is no meat ......

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1Thank amyhhs
Ft. Lauderdale, Fl
Reviewed 23 November 2016 via mobile

We spent 3 nights here, and were very impressed! The entire property was clean and well maintained. The staff was very friendly and very accommodating. Maria, the lady who services the free hot breakfast buffet was such a sweetheart and such a hard worker. She kept everything filled and kept the dining area spotless.

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Thank ChunkyLover_1305
Orlando, Florida
Reviewed 19 November 2016

Hello, I went to this location with my wife and kids. I was greeted by a female Celine at the counter who is a dark skin lady with long Dred hairs. She was very rude, mean and did not gave me the respect because of my skin color. Celine hesitated to answer my questions and refused to help me. Overall...

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1Thank my c
IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - Poconos, responded to this review

Dear my c, Thank you for being our guest and for taking the time to share your comments. We regret to read the difficulties you had experienced particularly with the services rendered by staff. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message to obtain more...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Staybridge Suites East Stroudsburg - Poconos

Address: 561 Independence Rd, East Stroudsburg, PA 18301-8202
Region: United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Price Range: $138 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites East Stroudsburg - Poconos 3*
Number of rooms: 79
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites East Stroudsburg - Poconos staff and other travellers.
6 questions
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New York City, New York
over a year ago
Smithtown, New York
over a year ago

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Questions? Get answers from Staybridge Suites East Stroudsburg - Poconos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 2 bedroom unit. Ask for rear side room”
 of 5 bubbles DGinSoCA, 8 Oct 2016 | Read review
“third and 4th floors are better cause not usually have dogs.corner rooms are quieter.”
 of 5 bubbles frumtraveler613, 20 Sep 2016 | Read review
“GO elsewhere !!!!”
  • tub
  • cracked,dirty floor tiles
  • pet stained carpet (just 1 area of many)
  • worn couch, carpet stain
  • worn couch
  • worn,stained couch
 of 5 bubbles 7ElizabethC, 7 Aug 2016 | Read review
“back side of hotel should be quieter”
 of 5 bubbles maryhQ2005TE, 19 May 2016 | Read review
“Not a clean room in the building.”
 of 5 bubbles 992sherryj, 21 Sep 2015 | Read review
5 of 5