Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel

Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel

Traveller (90)
Guest Room
Room & Suite (62)
Breakfast Area
Dining (8)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

3.5
#4 of 6 hotels in East Stroudsburg
4.2 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.7 of 5 bubbles
Value

See why so many travellers make Staybridge Suites East Stroudsburg - Poconos their hotel of choice when visiting East Stroudsburg. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.

Free wifi is offered to guests, and rooms at Staybridge Suites East Stroudsburg - Poconos offer a flat screen TV, air conditioning, and a kitchenette.

Guests of Staybridge Suites East Stroudsburg - Poconos are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available.

Travellers looking for a place to eat close to Staybridge Suites East Stroudsburg - Poconos can head to The Landmark Restaurant (0.3 mi), Mosier's Italian Cuisine (0.2 mi), or Huddle House (0.1 mi), all of which are within walking distance.

Best of all, Staybridge Suites East Stroudsburg - Poconos makes it easy to experience some great East Stroudsburg attractions like Resica Falls, which is a popular waterfall.

We’re sure you’ll enjoy your stay at Staybridge Suites East Stroudsburg - Poconos as you experience all of the things East Stroudsburg has to offer.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
313Reviews9Q+A60Room tips
Traveller rating
  • 97
  • 90
  • 35
  • 39
  • 52
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
pjsubway wrote a review Feb 2022
New York City, New York193 contributions133 helpful votes
3.0 of 5 bubbles
I can’t say that my stay was terrible, but I expected better for what it cost. Although my IHG profile has a preference for high floors, I was put on the second floor with noisy people above. I’m assuming the upper floors have long term tenants, as there seemed to be numerous families coming and going. The room appeared clean enough, but we had to move a sofa in order to watch the TV. Under the sofa, we found a fair amount of trash (candy wrappers, plastic cups) . The sofa itself had holes in the upholstery. Breakfast was scant, less choices than the Holiday Inn Express, which was $30 cheaper.
Read more
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel
Responded 3 Mar 2022
Hi pjsubway, Thanks for your review and for staying with us. It is our goal to consistently provide superior service and accommodations. I am sorry to learn about the issues you encountered in your room. IHG sincerely cares about your experience, and I appreciate you for letting us know. I have shared your comments with the hotel management and I'm confident measures will be taken to improve your lodging experience. Many thanks for your feedback. We hope to see you again and make your stay better than your last. Sincerely, Connie D Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Colleen H wrote a review Mar 2021
Germansville, Pennsylvania53 contributions8 helpful votes
+1
3.0 of 5 bubbles
The room is great! Love the space. But the soundproofing is horrible. I’m not one to complain about normal hotel room noises but our room is actually shaking. It sounds like a herd of elephants are running around in the room above us. And I don’t mean occasionally I mean the whole time I’m sitting here. I understand if there are little kids, but this is ridiculous. They must be jumping off the furniture. And the hotel can’t be built very well if it’s this loud. For the cost I expect better. I would have given 5 stars without noise.
Read more
Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel
Responded 20 Mar 2021
Hello ColleenH654, Thank you for your stay and for taking the time to leave us feedback. We're determined to ensure that all aspects of your stay is pleasant, and I am sorry to learn that the noise level fell below expectations. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visits with us. I hope to welcome you back! Best regards, Clayton G. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ab12 wrote a review Oct 2021
Newtown, Pennsylvania88 contributions23 helpful votes
4.0 of 5 bubbles
All around good place to stay for a couple of nights. The reason why I initially booked this place was because it’s dog friendly. I have an 8 month golden retriever and she was welcomed there! I don’t know if they have a size limit.

The room was clean.. it had a huge refrigerator, stove, dishwasher, plates, utensils, and cabinets. Great for if you’re staying and want to cook a few nights in.

The bed was comfortable. Only few things I didn’t like was the shower water wasn’t hot. It was cool/warm. That could’ve been just the day we went so I’m unsure if it’s an all the time thing. The breakfast was also not good. My partner said the eggs were watery when he took a bite in them.

I’d definitely come back if I am in the area.
Read more
Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
W1782UGmatthewc wrote a review Jun 2023
63 contributions33 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
We have stayed at a Staybridge before and were more than happy to revisit. We were warmly greeted at this beautiful hotel. Our suite was like an apartment, with sitting area, full kitchen and two televisions. Kitchen and bathroom and stocked with every amenity. The complimentary breakfast buffet was great and even the elevators are large enough for several people and all the luggage. The A/C works great and the floor was quiet and our stay peaceful.
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: There is an on-site indoor pool. Towels provided.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lee W wrote a review Jan 2020
Camano Island, Washington94 contributions60 helpful votes
2.0 of 5 bubbles
We were in town for a funeral so a comfortable hotel was needed.

Where do I start...It all started good for our two night stay. Checkin was fine, the room was fine, furniture and sheets were fine, etc.

Then there were unchecked kids running up and down the hallways from their room to the indoor swimming pool and back leaving wet floors in the un-carpeted areas and in the elevator.

Returning for the second night I noticed that our room had not been serviced. Front desk said housekeeping marked it as serviced. I said it wasn't. They said they could bring fresh towels and service in the morning since the staff was gone for the night. I said I'm checking out so that won't help. The front desk "found" a housekeeping person who could service the room and did. Yeah!

My daughter joined us for the second night so I had her use the fold out sofa bed in the living room of the suite. Wrong solution! I've known most fold out sofa beds are not that good but since this hotel has them in most if not all rooms, it can't be too bad. It was wrong. I tried after my daughter told it was unusable and sure enough it was peaks and valleys on the bed springs. I called the front desk and ended up talking to the director of sales who offered me at first a percentage off my room and then to a dollar amount discount. The solution was to provide four (4) folded bed spreads to cushion the springs. Didn't work well. On top of that the fold out bed was not level. I had to stuff towels under the fold out bar on the floor. I don't know how this hotel could order sofa beds and not test them. I wish that director of sales, Ashley, could try it.
Read more
Date of stay: December 2019
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, General Manager at Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel
Responded 22 Jan 2020
Hello Lee W, We offer our condolences and we appreciate you for taking the time to provide us your feedback and choosing the Staybridge Suites for this stay. Here at the Staybridge Suites, we want all our guests to enjoy the best of home and hotel. Unfortunately, in your case, we were not able to totally deliver. I apologize for the service provided during your stay, particularly how they handled your requests and complaints about the sleeper sofa in your room and the housekeeping service. Furthermore, your observations about the cleanliness of our hallways and carpeting have not fallen on deaf ears. Rest assured, Hotel management has taken notice of the observations you made during your stay and are determined to ensure that this does not occur again. Our Front desk teams and housekeeping teams have been provided a copy of your concerns. As we continue to build a home-like environment with a special sense of community, your comments come highly valuable. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We hope to host you stay soon, should you consider us your hotel of choice once you visit the area. Safe Travels. Hector P Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian M wrote a review Feb 2020
Exton, Pennsylvania217 contributions84 helpful votes
2.0 of 5 bubbles
THe place seems very clean, but once you step on the elevator and see the white caulk holing down the floor tiles you know youre in trouble. The room was clean but the bathroom door did not close properly or lock. THe White caulk showed up again holding the door trim on that looked like it was ripped off not long before. In the morning we went to breakfast where the coffee, pancakes, and food seems watered down. We went to the pool and there were no towels & it wasnt skimmmed. I was disappointed, fortunatly I stayed on points but I wont be back to this location
Read more
Date of stay: February 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel
Responded 5 Mar 2020
Hi brianm882, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about our elevator, the bathroom door, and with breakfast just to name a few. I understand your dismay and I am sorry. This is not the home like experience that we wanted for all our guests and I will make sure to share your comments with our team for necessary improvements needed on our end. Thank you for your part in helping us go in a positive direction and I still hope you would give us another chance in the future. Mike F. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
justsaying218 wrote a review Jan 2023
Allentown, Pennsylvania5 contributions4 helpful votes
1.0 of 5 bubbles
Made an online reservation at this property for an upcoming family trip to the Poconos. Unfortunately, there were no special request fields in the IHG system to input room location preferences. For that reason, I reached out directly to the front desk to request a higher floor preference for this stay. At first, they transferred me to reservations but I could not get through to them. Upon calling the front desk again, I spoke to Melissa, who accused me of belonging to a party of individuals who kept calling her that day about various room requests and that she was fed up of dealing with such inquiries. I was stunned! I was baffled in part because I had no idea what she was referring to. I apologized for the fact she was suffering a bad day at work (although I had no need to do so) and proceeded to defuse the situation by requesting that my room preference be kindly added to the reservation to which she rudely retorted that rooms are only assigned on the first day of stay. This is absolutely false from my personal experience at other IHG hotels including Staybridge! I have stayed at the Staybridge chain many times before and even if a request for room location cannot be made online, it is almost always considered by the front desk staff in advance through a notation on the reservation or by other similar means. I am appalled that someone with an attitude and lack of patience and customer service skills like Melissa works the front desk at this Staybridge location. Even if this particular location is not in the habit of entertaining room location or other such requests prior to the start of a stay, there is a way of handling such requests with a certain temperament so as not to be off putting to guests. Such behavior prior to a stay can be quite a telling sign of how this particular hotel treats its guests once they come on site. We will be strongly considering other locations rather than this one even if it means paying more elsewhere.
Read more
Date of stay: December 2022
2.0 of 5 bubblesValue
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel
Responded 16 Jan 2023
Hello justsaying218, Thank you for choosing the Staybridge Suites Stroudsburg (East) Poconos and for taking the time to leave us feedback. We're determined to make your experience with us pleasant, and I am sorry to learn about the issues encountered during your call to the front desk. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visits with us. I have also sent you a private message regarding your experience. I am looking forward to your response. Best regards, Clayton G. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carla Y wrote a review Aug 2023
1 contribution
2.0 of 5 bubbles
I've stayed at 5 different Staybridge Suite Hotels and this was the worst. We had a 2 bedroom suite on the 4th floor that was dirty from the curtains to the carpet and walls. The furniture in the living area was filthy and worn. I always carry my own Lysol spray and Clorox wipes, they were much needed here. Our reservation was for 1 night, will not return. Management needs to step it up, this hotel does not represent the brand I'm used to!
Read more
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel
Responded 24 Aug 2023
Dear Carla Y, Thank you for staying at our Staybridge Suites Stroudsburg (East) Poconos while visiting Stroudsburg and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest. I would like to apologize for the cleanliness in our room. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times. I hope to have the opportunity to welcome you again in the future. Best regards, Ben W. Case Manager IHG Hotels and Resorts Service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer H wrote a review Jul 2021
Shirley, New York148 contributions28 helpful votes
5.0 of 5 bubbles
We had a very nice day at the Staybridge in July 2021. We are a family of five with three grown daughters so staying in a hotel that has suite style rooms is very appealing to us. The room is exactly what we needed. Couple minor things that didn’t ruin our stay: the phones to call the front desk we’re not working, and all the channels that were advertised were not accessible on the TV set. Other than that we really liked it and I would recommend it to any larger family who really likes to stretch out a little bit and not be stuck in one room on top of each other.
Read more
Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camping-Holiday wrote a review Aug 2020
Port Chester, New York16 contributions14 helpful votes
2.0 of 5 bubbles
Not good guys. Not good. Look at my other reviews. I don’t have a lot of demands for a hotel room. It’s been a long summer at home for me and my family and the only thing I wanted to do was to take the them out of the house for a few days, while I tried to work from our hotel room.

Nope. My 7 year old daughter ended up locked inside the bathroom for 20 minutes. The TV’s in both rooms never worked.

Making matters worse the Internet was not only S-L-O-W, but it was DOA at times. It’s 4am and I’m done trying to fight with the Wifi here. Making matters worse. I can’t even watch TV to vent off. It’s been a miserable stay. We weren’t able to check in on time. Calls to the front desk went unanswered. In fact, when my wife went down to front desk, the attendant admitted to not having answered the phones because he was busy. The one thing that does work here. Was the person who just slipped my hotel bill under my door at 4am. Figures.

Also. Neighbors across the hall had to sleep with their door ajar because their lock didn’t work.

Like I said. I don’t have a lot of demands. I’m also a forgiving guy, especially in these times. But If you’re going to charge me 146$/night, then at least keep up your end of the bargain.

Because I’m not a terrible person, I feel the owners are nice people, they’re just overwhelmed. The maintenance guy sweated his tail off to break to the door and free my daughter from the bathroom. The indoor pool was clean, they have a grill outside for you too cook, and they have a great room on the first floor which was nice for chatting or playing cards with the kids.
Read more
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel
Responded 8 Sept 2020
Hi Camping-Holiday, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding bathroom door, television, internet service, and customer service. I understand your dismay and I am sorry. This is not the home like environment experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Wayne E
Vineland, New Jersey57 contributions21 helpful votes
think you'd be better contacting the Staybridge Suites East Stroudsburg with questions like these!!
armchairanalyst asked a question Nov 2015
Setauket, New York5 contributions9 helpful votes
Is there any satisfaction guaranteed policy? What is the policy for refunds?
Dana P wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Get high floor"
Read full review
Passenger66117761446 wrote a tip Jul 2023
1 contribution
4.0 of 5 bubbles
"The pool is nice but the space could be nicer. It is in a good area and felt safe. The hotel has a dog friendly area which is nice."
Read full review
W1782UGmatthewc wrote a tip Jun 2023
63 contributions33 helpful votes
5.0 of 5 bubbles
"There is an on-site indoor pool. Towels provided."
Read full review
erinace wrote a tip Apr 2023
Allentown, Pennsylvania24 contributions11 helpful votes
2.0 of 5 bubbles
"Not worth the price."
Read full review
Getaway34556468571 wrote a tip Feb 2023
Kearny, New Jersey2 contributions2 helpful votes
1.0 of 5 bubbles
"THEE POOL WAS COLD AND MANAGEMENT DIDNT DO MUCH TO HELP "
Read full review
Not the right property for you?
There are more places to choose from in the East Stroudsburg area.
PRICE RANGE
S$199 - S$294 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPocono Mountains RegionEast Stroudsburg
NUMBER OF ROOMS
79
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

STAYBRIDGE SUITES STROUDSBURG (EAST) POCONOS, AN IHG HOTEL: UPDATED 2024 Reviews, Price Comparison and 123 Photos (East Stroudsburg, PA) - Tripadvisor

Frequently Asked Questions about Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel
Which popular attractions are close to Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel?
Nearby attractions include Lakota Wolf Preserve (7.6 km), Delaware Water Gap National Recreation Area (1.6 km), and Country Kettle (3.9 km).
What are some restaurants close to Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel?
Conveniently located restaurants include Sweet Creams Cafe, Thai Orchid, and The Gem and Keystone Brewpub.
Are there any historical sites close to Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel?
Many travellers enjoy visiting The Historic Castle Inn (2.5 km).
All East Stroudsburg HotelsEast Stroudsburg Hotel DealsLast Minute Hotels in East StroudsburgHotels near Staybridge Suites Stroudsburg (East) Poconos, an IHG Hotel
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire