Quality Inn - East Stroudsburg - Poconos

Quality Inn - East Stroudsburg - Poconos

320 Greentree Dr Interstate 80 at Exit 308, East Stroudsburg, PA 18301-3102
Traveller (76)
Room & Suite (163)
Budget Inn & Suites
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About

4.0
#1 of 6 hotels in East Stroudsburg
4.3 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.2 of 5 bubbles
Value
108 Room & Suite, AAA Three Diamond Award winning property nestled in the heart of the Poconos. Ranked among the top 200 hotels nationally by Lodging Hospitality Magazine. Featuring The Roasted Tomato Restaurant with comfortable, modern lounge. All the amenities of a large scale hotel at reasonable prices. HOT COMPLIMENTARY BREAKFAST.
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Property amenities
Free parking
Internet
Fitness Centre with Gym / Workout Room
Breakfast available
Ski school
Canoeing offsite
Meeting rooms
Non-smoking hotel
Parking
Breakfast buffet
Complimentary Instant Coffee
Kids' meals
Vending machine
Water park offsite
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Hindi
Hotel links
Special Offer:Book Direct For Lowest Price!

Location

320 Greentree Dr Interstate 80 at Exit 308, East Stroudsburg, PA 18301-3102
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
Lehigh Valley Intl Airport
43.9 km
See all flights
Wilkes-Barre Intl Airport
60.3 km
See all flights
896Reviews18Q+A100Room tips
Traveller rating
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Detailed Reviews
JoeSchwartz wrote a review Jun 2022
National Park, New Jersey654 contributions181 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
My wife and I stayed Here while doing hikes in the Delaware Water Gap area. A very nice stay. Easy check-in and check - out by friendly desk people. Welcome as a choice Hotel member. Very comfortable King room. Clean, bed was comfortable, large tv good refrigerator. Shower was excellent. Kind of nosey. Breakfast area was small and not a lot of choices. Plenty of parking and an excellent lounge, resturant attached.
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Date of stay: June 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vin C wrote a review Jan 2021
New York City50 contributions73 helpful votes
4.0 of 5 bubbles
Stayed at the Quality Inn for a 2 night stay while visiting nearby Camelback for skiing. Lobby and rooms were fairly modern for a budget stay, with my standard room being equipped with a microwave and fridge. Plenty of parking along the perimeter of the hotel. Coffee is served daily in the mornings and they have a fridge in the lobby where you can purchase a variety of soft drinks. Only concern is the room got a little musty and gave off an unpleasant odor.
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Date of stay: January 2021
4.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel L wrote a review Jun 2021
3 contributions
4.0 of 5 bubbles
Great for a budget hotel with clean, comfortable rooms right near the interstate but without feeling like it. Staff is very helpful and attentive; rooms were fairly small but cozy, clean, and very quiet. Highly recommended for a clean, quiet, safe yet budget hotel.
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Date of stay: May 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VillaTMA wrote a review Sept 2020
Brooklyn, New York49 contributions12 helpful votes
+1
1.0 of 5 bubbles
Wanted a place to stay while visiting the neighboring towns and see some foliage, wineries and parks. Upon arrival and check in, I asked the front desk about parking and what’s the best way to get to out rooms. They guy had us go out the front door and go around the building and come back through the front again. Well, just so happen as we were walking, there was a staff who told us to go to the door in th back that led us to our rooms without having to walk back to the front of the hotel. Hmmm, the front desk really needs to know the lay of the hotel instead of giving incorrect directions.

Although the staff was very accommodating, here are some photos of how our room looked like. Bathroom was pretty dirty as you can see by the pictures. There was a brown spot on the tub that I didn’t even want to touch and the side of the toilet was filthy. The door stopper was way off the mark from the door knob. The toilet amenities is for one person, single use (note it was my husband and I in the room). I put my toothbrush next to them for comparison so you can see how small they are. The envelope for gratuity was dirty and recycled with a note from the last guest. So, did they really clean the room as per COVID-19 procedure to keep guests safe???

Best part of the stay is how they say “free breakfast.” Turns out free breakfast is only on weekdays. So come Monday morning my husband said nothing was open. He asked the front desk and was told they had it behind them. Your breakfast choice is a mini muffin and a fruit as shown in the photo. This is the grab and go breakfast folks. One kind of muffin and either an apple or orange. I don’t think I will ever stay at this chain of hotel again. Would you? Why even offer breakfast. Shame, shame, shame.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moe wrote a review Jan 2020
1 contribution1 helpful vote
1.0 of 5 bubbles
My room was a “non-smoking” one but the downstairs front hallway reeked of marijuana and it permeated upstairs and into my room.
At breakfast, the 2 women on staff were friendly but when went to grab a cup of tea to go, all of the lids were too big for the plastic cups. There was an empty Gatorade bottle that had been left in the room from someone else.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from econo408, General Manager at Quality Inn - East Stroudsburg - Poconos
Responded 12 Feb 2020
First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies that you had a negative experience. Kindly be advised that our team is working on the case and will follow up accordingly. Allow me kindly to invite you to contact me personally to discuss this with you further at gm.pa798@choicehotel.com We hope your next stay at Quality Inn will be pleasant and we look forward to welcoming you back again. Kind Regards, Manny Patel, General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rita F wrote a review Aug 2021
3 contributions2 helpful votes
1.0 of 5 bubbles
My wife and I booked a last minute 2 night stay August 26 2021 thru August 28 2021 go to a wake and funeral for a family member.
It was the only place that had a room available.

This place is dingy, and in need of a major upgrading from top to bottom in every respect.
The hallways smelled of cigaret smoke had a sickening odor/smell, and looked dingy and dirty.
Our non smoking room was hardly any better.
The ac wall unit was either freezing or not cool enough as the AC unit looked and acted its age.
The remote for the TV had "stuff" on it and I had to wash it with soap, water and spray it with a sanitizer.
The sink in the bathroom was "clogged" with who knows and I had to use a plunger on it.
The room gave me "THE SKEEVES" and if it wasn't so late at night
with the funeral the next day we would have just ran out.

The "Quality Inn" was our only last minute choice but if we knew
how bad it was we would not have stayed there and only drove out for the funeral and returned home the same day.

Do not stay here unless you don't care about what I have just said.
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Date of stay: August 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: Don't stay here!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica H wrote a review Oct 2020
1 contribution1 helpful vote
1.0 of 5 bubbles
If I could give zero stars, I would. I have never been treated with more disrespect. My sister reserved a block of rooms for her wedding 10/17/20 and booked a room under her name and one under mine. About 2 months before the wedding, she called to make a change only to find that despite having her card charged, they could not find the reservations. The front desk was very rude and unhelpful to the point she ended up calling the corporate number. Customer service ended up finding the reservation and sent her an updated confirmation number so there would be no issues when she checked in. The night of check in came and I could not arrive until the next day but she wanted to utilize my room to store some things for thr wedding so she check in both rooms, got one key for my room, and then left the other key for me. When I arrived the next day, I explained all of this to the woman at the front desk, Nequisha, who was incredibly rude, disrespectful, unhelpful, unprofessional, and was yelling at me all while not wearing her mask. She told me there was no key and that the person in that room had checked out. When I told her that wasn't true and that there were things in the room, she told me there was never a reservation under my name at all and not one for my sister for that room. I told her I had a confirmation number that she could look up, she continue to argue and yell at me until I asked her to look up the number. When she did, that number was not associated with my name despite the email stating otherwise. I then called my sister who was on her way to the hotel from her hair/makeup appt so she could confirm with Nequisha. Nequisha continued to yell and scream at me and refused to believe that we had a key to that room. My sister arrived at the hotel when Nequisha sent another staff member to go check if the room was occupied, the staff member came back and stated it was empty which sent my sister, who was getting married in 2 hours, into an absolute panic freaking out and crying because her dress had been in that room and now it was supposedly empty. Eventually Nequisha escorts us to the room, still maskless and not maintaining proper social distancing from us, my sister puts the card in the door and it opens. The room was filled with her dress as well as the other items she had left in the room. Nequisha then calls her staff member a F#&@ idiot and turns to leave without any apologies whatsoever. When I asked her her name, she told me "you don't need to know my name." Stay far away from this disorganized and disrespectful hotel.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jacob H wrote a review Sept 2021
Wood Ridge, New Jersey5 contributions1 helpful vote
+1
1.0 of 5 bubbles
This hotel is DISGUSTING, and I wish I could give it 0 stars. The building looks okay from the outside, but the inside is outdated and dirty. The entire hotel smelled like smoke, and unfortunately, that was also true for the rooms… and we had a non-smoking room.

In addition to smelling like smoke, the room was very dirty, and not welcoming. There was a giant crusty white stain on the comforter as well as several holes in the fabric of the comforter (see picture).

When inspecting the bathroom, we found a shower head that was dirty and had what looked like mildew or mold on it. This was quite disturbing (see picture).

The worst part is that when we notified the front desk of the hotel about our concerns with the room, he acted like it was an everyday occurrence and did not even apologized for the room’s condition. We stayed for another 15-20 minutes, and we never got a new comforter as requested. Who knows how long it would’ve taken. We left shortly after.

Please don’t stay here. Based on the reaction of the staff, I don’t doubt that other rooms are in a similar condition. There are much better alternatives in the city. On top of all of this, we were not given a refund after immediately leaving, and we have yet to be contacted by managers.
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Date of stay: September 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ronalda W wrote a review Jun 2021
3 contributions
1.0 of 5 bubbles
I hate leaving bad reviews but this place reuses their comforters unacceptable during a pandemic. We were getting settled in after spraying lysol and wiping things down. I wipe stuff because I don't expect perfection
But I also don't expect Pulled back the comforter and saw blood.... Not an old stain either it had not been washed, look at the picture and see if you agree. #room 529

We called front desk she said they would send housekeeping us.... So we waited. 10 minutes I was grossed out thinking they don't clean properly and didn't know why we were waiting for housekeeping. Thankfully They called back and asked us to bring all our things down to get another room. I didn't say anything she just handed us new key and threw out "sorry about that"

I appreciate the apology and I know it wasn't her doing, but finding blood in your hotel room is really disturbing and "sorry about that" was weak. I worked in customer service and would have been horrified if my customer had that experience. I would try to explain they will look into it and say something about how they clean and inspect room and this shouldn't have been missed. I didn't get that.

Next room #421 still had stains on on the mattress cover. We pulled the comforter off and didn't even want to look at it.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeri T wrote a review Aug 2021
Lakeland, Florida4 contributions4 helpful votes
2.0 of 5 bubbles
Dark dreary room, paper thin walls (heard woman next door crying all night and woke up to same). Toilet paper and tissues so thin you needed three to blow your nose. They have not wiped the toilet paper dispenser in a LONG time, sliding toilet seat. The cover of the tissue dispenser had rust on it. Dirty linens and trash in the hall when we arrived and still there when we left.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: You can do better than this place for what they charge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fearless18508794641 asked a question Jun 2022
Bristolville, Ohio
Do you have smoking rooms
Tim W asked a question Apr 2022
Chandler, Arizona
Do you have any small meeting rooms?
drums45 asked a question Jan 2021
Pittsburgh, Pennsylvania160 contributions50 helpful votes
Do you have cable tv?
Emily L asked a question Jul 2018
How old to check in?
Answer from Hiru
Budd Lake, New Jersey1 contribution
18
Michael C wrote a tip Feb 2024
Tempe, Arizona96 contributions53 helpful votes
3.0 of 5 bubbles
"Look elsewhere if there are vacancies."
Read full review
DayTrip612918 wrote a tip Aug 2023
1 contribution
2.0 of 5 bubbles
"Room should be aired out before guests arrive "
Read full review
nichren wrote a tip Jun 2023
Florida9 contributions
4.0 of 5 bubbles
"Lots of parking."
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Arianna P wrote a tip Apr 2023
2 contributions
1.0 of 5 bubbles
"The place is gross. If you are looking for a good value place late at night this is it. "
Read full review
Linda B wrote a tip Oct 2022
17 contributions4 helpful votes
3.0 of 5 bubbles
"Specify if you need handicap accessibility to your room"
Read full review
Not the right property for you?
There are more places to choose from in the East Stroudsburg area.
PRICE RANGE
S$131 - S$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
budget hotel east stroudsburg, budget inn and suites, budget inn east stroudsburg, budget inn hotel
FORMERLY KNOWN AS
Budget Inn & Suites
LOCATION
United StatesPennsylvaniaPocono Mountains RegionEast Stroudsburg
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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QUALITY INN - EAST STROUDSBURG - POCONOS: UPDATED 2024 Hotel Reviews, Price Comparison and 303 Photos (PA) - Tripadvisor

Frequently Asked Questions about Quality Inn - East Stroudsburg - Poconos
Which popular attractions are close to Quality Inn - East Stroudsburg - Poconos?
Nearby attractions include Schisler Museum of Wildlife & Natural History and McMunn Planetarium (0.8 km), HomeGoods (0.8 km), and Walmart Supercenter (0.9 km).
What are some of the property amenities at Quality Inn - East Stroudsburg - Poconos?
Some of the more popular amenities offered include a fitness centre, free parking, and breakfast buffet.
Which room amenities are available at Quality Inn - East Stroudsburg - Poconos?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn - East Stroudsburg - Poconos?
Guests can enjoy breakfast and free instant coffee during their stay.
Is parking available at Quality Inn - East Stroudsburg - Poconos?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn - East Stroudsburg - Poconos?
Conveniently located restaurants include Roasted Tomato Grill, Goldberg's Original Bagels, and Wawa Food Market.
Are there opportunities to exercise at Quality Inn - East Stroudsburg - Poconos?
Yes, guests have access to a fitness centre during their stay.
Is Quality Inn - East Stroudsburg - Poconos located near the city centre?
Yes, it is 0.7 km away from the centre of East Stroudsburg.
Are any cleaning services offered at Quality Inn - East Stroudsburg - Poconos?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Quality Inn - East Stroudsburg - Poconos?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Quality Inn - East Stroudsburg - Poconos?
Many travellers enjoy visiting The Historic Castle Inn (2.9 km).
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