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Sheraton Erie Bayfront Hotel

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#1 of 38 Hotels in Erie
Certificate of Excellence
GreenLeadersGold level
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Sheraton Erie Bayfront Hotel
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866 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Erie Bayfront Hotel
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Showing 858: English reviews
Erie, Pennsylvania
Reviewed 13 December 2016

This property is a real gem! From our banquet event to our overnight stay, it was wonderful! The bay view, the thoughtfully appointed lobby/lounge, and exceptional service makes this venue a real winner! The guest rooms were designed with the functional needs of the business travelers as well as the leisure guests.

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Helpful?
Thank _llstoops
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you so much for your recent review of the Sheraton Erie Bayfront Hotel! I am very pleased to see that you enjoyed the hotel, banquet space and staff service! I will be sure to pass these wonderful comments on to my staff! We hope to see you at the hotel again soon!

Reviewed 10 December 2016 via mobile

I I really don't want to mention all the details of the experience but overall it was such a poor experience. The waitstaff he's condescending and rude. I was really offended by paying top prizes and getting nasty creepy had to chew

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Helpful?
Thank Gilles M
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your recent review of the Sheraton Hotel. I appreciate you taking the time to communicate the problems that you experienced at the bar. I would certainly like to get some more information from you about this incident so I can investigate with my staff and correction the actions that caused this situation. I will try to reach...

Philadelphia, Pennsylvania
Reviewed 9 December 2016

We stayed in a bay view room. The view is wonderful. The rooms are great. Clean and a comfortable size. The hotel it self is beautiful, especially at night. I would highly recommend the bar and restaurant. We will definitely stay here when we are in Erie again.

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1Thank pattyrasmussen
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your 5 star review! I am so glad that you enjoyed the bar and restaurant at the hotel! We hope to see you again soon!

Columbus, Ohio
Reviewed 8 December 2016 via mobile

At this location they pay attention to detail. I had a room on the 7th floor overlooking the lake. The room and the view was incredible. Pay a bit extra and you get pampered at the club level. There were snacks and non-alcoholic beverages available all day. Hors Devours available in the evening and a wonderful breakfast in the morning....

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Thank TT43209
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your wonderful review of the hotel! I am very pleased that you enjoyed your stay and found the hotel to be very clean with great service and good amenities! We hope to see you back in Erie very soon!

Highland Park
Reviewed 30 November 2016

We have stayed here several times in the past and will definitely return again when our travels take us to or through Erie. The hotel is located in downtown and is always beautifully decorated for the holidays. The restaurant and lobby bar look out onto Lake Erie and the food is top notch. The room has very comfortable beds and...

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Helpful?
1Thank Laurie M
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your nice review of the Sheraton! I am very happy that you enjoyed your stay and found our Holiday décor to be delightful! We hope you can visit us again soon!

Burlington, Canada
Reviewed 15 November 2016 via mobile

Stayed here over a weekend to attend a browns game. Check in was a nightmare. The guest service agent was horrible no greeting, didn't talk to us during the process just typed away on the computer never engaging us. Everyone behind the desk chatted to themselves showing each other pics on their phones. Parking is next door$12 fee per night..not...

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Helpful?
2Thank Beth M
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your recent stay at the Sheraton Bayfront Hotel. I appreciate you taking the time to provide me with your valuable feedback. I sincerely apologize for your check-in experience and I assure you that I will hold the Front Desk associates accountable for not meeting my service expectations. This is certainly not the standards that we train our...

Toronto, Canada
Reviewed 10 November 2016 via mobile

We came here for a weekend to spend some quality family time and do some shopping. The hotel and property are lovely. We ate dinner at the restaurant and had drinks at the bar. We stayed on a club floor so we're able to enjoy the free h'ors d'oeuvres, drinks and breakfast.

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Helpful?
Thank aok_68
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your recent stay at the Sheraton! I am very pleased that you choose our hotel for your Canadian Thanksgiving shopping get away! I am happy that you the restaurant and enjoyed the hotel. We hope to see you again soon!

Reviewed 8 November 2016 via mobile

Stayed four days and thoroughly enjoyed the club floor amenities. Individuals managing the floor did a tremendous job making the floor welcoming. Coffee was great to get the day going and ice was readily available in the evening. Room was clean and comfortable. Bay view was enjoyable. Perch and hush puppies at the bar are recommended. Will definitely come back...

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Helpful?
Thank David N
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you so much for your amazing review of the hotel! I really appreciate you taking the time to share your wonderful experiences! I am pleased that you enjoyed the food and the Bayfront Grille and will be sure to pass your kudos onto the Chef! We hope to see you again soon!

rochester ny
Reviewed 8 November 2016

We were only in town for one night and wanted a place to stay near the water and not to far from the bars/ restaurants on State St. This met our expectations and great location. Rooms were clean and very large. We will definitely stay again as our daughter goes to college in the area.

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Thank gymrats11
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your recent stay at the Sheraton and for taking the time to complete an online review! I am so pleased that you enjoyed your stay with us and will look forward to seeing you back with us in the future!

Morristown, NJ
Reviewed 7 November 2016 via mobile

First, the location is great. Right on the water next to the convention center. Great view. The restaurant is also very good. With that being said, I wanted to go for a run and no one at the hotel could give me a route (there have to be plenty around). The room we stayed in was also poorly designed. (Sink...

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Helpful?
Thank Rob T
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel and for providing me with your valuable feedback. I am pleased that you enjoyed your stay along with the restaurant. I will also be sure to communicate your information about the service with my Front Desk Team so they can learn to get better for our future guests. Thanks...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the new Sheraton Erie Bayfront Hotel,the area's first waterfront hotel. Enjoy the stunning Lake Erie views and an array of amenities designed with your comfort in mind. Guest rooms are highlighted by luxury bedding, free WiFi, and HD TVs. Dine in at the Bayfont Grill and enjoy a delicious menu of regional cuisine with breathtaking waterside views. The Sheraton Erie Bayfront Hotel's central location is also ideal for business, weekend getaways, or to discover the historical and cultural natural wonders of northern Pennsylvania. ... more   less 

Additional Information about Sheraton Erie Bayfront Hotel

Address: 55 West Bay Drive, Erie, PA 16507
Region: United States > Pennsylvania > Erie
Price Range: $185 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Erie Bayfront Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Erie Sheraton
Sheraton Erie
Hotel Style:
#1 Green Hotel in Erie
#1 Business Hotel in Erie
#1 Family Hotel in Erie
#1 Romantic Hotel in Erie
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Erie Bayfront Hotel staff and other travellers.
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Questions? Get answers from Sheraton Erie Bayfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that overlooks the bay.”
 of 5 bubbles CindyInChesco, 14 Mar 2017 | Read review
“Marina views on the city side, lakefront views of Presque Isle and the lighthouse on the lakeside!”
 of 5 bubbles donnasA2104BN, 5 Mar 2017 | Read review
“7th Floor city view was much prettier than I ever imagined!”
 of 5 bubbles mollyw789, 9 Feb 2017 | Read review
“Lake View Rooms”
 of 5 bubbles 384stefaniez, 2 Feb 2017 | Read review
“If you want to set up a rollaway in your room, make sure the room is large enough to meet fire codes and comfort levels.”
 of 5 bubbles 593merrillm, 26 Jan 2017 | Read review
5 of 5