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Hilton Garden Inn Erie

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#7 of 38 Hotels in Erie
Certificate of Excellence
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Hilton Garden Inn Erie
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644 Reviews from our TripAdvisor Community

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Showing 642: English reviews
Shawnee, Kansas
Reviewed 2 days ago NEW

The room was OK, nothing special, mostly clean, mold along the grout line in the tub, furniture was best up with scuff marks everywhere. The bed was clean and comfortable, that's all I really cared about. The wind was howling that night, rattled the windows, but not hotels fault.

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Helpful?
Thank DunnTpa
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

Stayed here for two nights during the BK Classic. Great first impression when you walk in the lobby as it is large and nicely furnished. FRESH BAKED COOKIES every afternoon are deelish. Nice touch with the complimentary water, coffee, etc. The rooms are nice and the beds very comfy. I highly recommend this hotel!

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Helpful?
1Thank Rick B
About Hotel's Favourite Review
Jen F, Supervisor at Hilton Garden Inn Erie, responded to this review

We appreciate you taking the time to provide a review of your stay at the Hilton Garden Inn Erie. We are very happy to hear that you enjoyed your time with us; our staff works very hard to ensure our guest's are comfortable. We hope you also enjoyed your time in the great city of Erie for the BK Classic....

Warren,Ohio
Reviewed 1 week ago

Another very nice Hilton.The people were very friendly and the hotel and room were very nice.We did the breakfast deal and it was weal worth it.A very good location near the mall and many places to eat and the cacino

Review collected in partnership with Hilton Garden Inn
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Thank RWHedglin
Jen F, Supervisor at Hilton Garden Inn Erie, responded to this review

We appreciate you taking the time to review your stay at the Hilton Garden Inn Erie. I am pleased to hear you chose our Bed & Breakfast package while staying with us. Our morning chef is phenomenal and really knows how to please. Thank you again for the positive comments and please come back to visit us again soon!

Erie PA, United States
Reviewed 2 weeks ago

One of the nicest hotels I ever stay at. The staff was very friendly and very professional. The room was clean and the shower had great water pressure. I could not ask for more. Good location easy on and off the highway. Across the road was all the stores and restaurants you could ask for.

Review collected in partnership with Hilton Garden Inn
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Thank Z254XWjosephk
Jen F, Supervisor at Hilton Garden Inn Erie, responded to this review

Wow! We truly appreciate you taking the time to give the Hilton Garden Inn Erie such a GREAT review! It is always nice to hear that the staff's hard work is being noticed by our loyal guests. I will definitely share your review with our entire staff. Thank you again for your review and we look forward to seeing you...

Charleston, South Carolina
Reviewed 2 weeks ago via mobile

As always the Hilton garden inn is a great place to stay. The room was nice and the ready to make breakfast buffet option is very difficult to beat. Staff was very pleasant and tried to accommodate any request.

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Helpful?
Thank Jason A
Jen F, Supervisor at Hilton Garden Inn Erie, responded to this review

We appreciate you taking the time to write a review of your stay at the Hilton Garden Inn Erie and are pleased to hear you enjoyed your time with us. The Hilton Garden Inn brand offers a superb breakfast each morning to its valued guest's and you can ensure you will receive breakfast with a smile from our servers and...

Farmdale, Ohio
Reviewed 2 weeks ago

Stayed in room 420. Beds were awful. Pillows were too. Pool and hot tub were nice. Front desk was fine too. Baby cried for hours in room next door. I sand Hush little baby in my head for hours! My husband wanted to get a beer in the bar but they closed early.

Review collected in partnership with Hilton Garden Inn
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1Thank AS1150
Jen F, Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for sharing comments regarding your stay with the Hilton Garden Inn Erie. I apologize for the discomfort of the guest room beds. Our beds are Garden Sleep Systems beds and are fully adjustable to your comfort. I apologize this was not communicated to you at check in. We are pleased to announce we have received our first order...

University Heights, Ohio
Reviewed 3 weeks ago

The staff were all friendly and professional. The room was lovely and the the bed was very comfortable. The bartender (Brittanie) smiled often, was attentive but not intrusive. Finally, the check-out was smooth and very efficient.

Review collected in partnership with Hilton Garden Inn
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Thank U7829SJjimd
Jen F, Supervisor at Hilton Garden Inn Erie, responded to this review

We appreciate you taking the time to review your stay with the Hilton Garden Inn Erie. We love hearing great comments regarding our staff and I will make sure Brittany receives your compliment. We feel we have such a great staff and we all strive to go above and beyond everyday for our loyal guests. Thank you again for your...

Toronto, Canada
Reviewed 3 weeks ago

Great location, off I79 in Erie PA. Near lots of restaurants, shops & services. Typical HGI hotel - clean & comfortable for family, couples or individuals. Rooms are quiet, with all the amenities of the higher level hotels but without the price.

Review collected in partnership with Hilton Garden Inn
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Thank Alan N
Jen F, Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review your stay at the Hilton Garden Inn Erie. We pride ourselves on the commitment we have to our loyal guests to provide clean, comfortable rooms. We are very fortunate to be located in a prime area of Erie, with numerous dining, shopping and entertainment options. Thank you for being a loyal Hilton...

Gilbertsville, Pennsylvania
Reviewed 4 weeks ago via mobile

My husband as well as my sister and her family visited Erie PA for my niece gymnastic competition. We stayed at the Hilton garden inn. The room was cold even with the heat set on 74. (Sister room was also cold ) The mattress was sunk in. There was hairs on the floor in the bathroom. Tub looked stained wasn't...

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1Thank 694janice
Jen F, Supervisor at Hilton Garden Inn Erie, responded to this review

We appreciate you taking the time to review the Hilton Garden Inn Erie. Even though this is a review we do not like to receive, we do appreciate hearing our guest's feedback. Your comments have been forwarded to the Housekeeping Manager so this may not happen again. Our staff takes pride in their work and strive for perfection each and...

Reviewed 5 weeks ago

The hotel is right off I 90. Easy to get to. Room was Executive Junior and was as expected. Wish there was a door between the Bedroom and Sitting room and that the furniture was a little better. Love the Krueig Coffee Maker. Used the Pool and Hot Tub. They were small but worked very nice for our needs. Staff...

Review collected in partnership with Hilton Garden Inn
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1Thank 938kennithd
Jen F, Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. I am very pleased to hear you enjoyed your time with us and got to experience the great amenities our hotel offers. Our staff strives daily to provide the best customer service to our guests and it is nice to hear positive comments. We appreciate your kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Erie hotel is located nine miles away from the Erie International Airport in the heart of the Peace Street Business District - with downtown Erie and the waterfront Bayfront District only ten minutes away. You'll also find that we're near the Splash Lagoon Indoor Water Park, Waldameer Water World, the Erie Zoo, Presque Isle State Park, and the Presque Isle Downs & Casino. Guests who stay at our hotel enjoy our free WiFi, on-site lounge/restaurant, fitness center, indoor pool with hot tub, room service, flat-screen HDTVs with premium cable, in-room microwaves and refrigerators, as well as our 24-hour business center and on-site convenient store. Upgrade to a suite with separate sitting area and large whirlpool tub. We're also adjacent to the Ambassador Banquet and Conference Center featuring 21,000 sq. ft. of event space. ... more   less 

Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Drive, Erie, PA 16509
Region: United States > Pennsylvania > Erie
Price Range: $132 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Erie 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Erie Hotel Erie
Hotel Style:
#4 Business Hotel in Erie
#5 Family Hotel in Erie
#7 Romantic Hotel in Erie
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Erie staff and other travellers.
12 questions
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Questions? Get answers from Hilton Garden Inn Erie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the first floor- you will be near the pool and a loud hallway.”
 of 5 bubbles BrianO271, 30 Nov 2016 | Read review
“Low Floor facing lake....quieter”
 of 5 bubbles davidhF9671IR, 5 Nov 2016 | Read review
“ask about an upgrade!! :)”
 of 5 bubbles michmoo, 30 Sep 2016 | Read review
“Stay away from noisy elevators.”
 of 5 bubbles 815jh, 18 Aug 2016 | Read review
“High Floor”
 of 5 bubbles BrianO271, 1 Aug 2016 | Read review
5 of 5