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Hilton Garden Inn Erie

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Traveller (14)
Room & Suite (12)
Pool & Beach (3)
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Overview
  • Excellent58%
  • Very good28%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“safari grill”(11 reviews)
“cracker barrel”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Erie
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Erie
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (773)
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Traveller rating
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425
222
78
30
14
Show reviews that mention
All reviewssafari grillcracker barrelkeurig coffee makergreat hotelroom was cleanpool and hot tubfront desk staffbreakfast buffetbusiness centerwonderful staysplash lagoonwould definitely stay here againrestaurants and shoppingpeach streetstaff was very friendlyshort driveparking lot
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111 - 115 of 769 reviews
Reviewed 28 March 2017

Facility was easy to access, staff was very helpful, breakfast was great. We had multiple family members staying here due to a funeral, the staff went out of their way to make our stay great. Definitely will come backMore

Review collected in partnership with Hilton Garden Inn
Thank Michael H
Response from Jen F, Assistant General Manager at Hilton Garden Inn ErieResponded 29 March 2017

Thank you for taking the time to review your recent stay at the Hilton Garden Inn Erie. I am very sorry for your loss and wish we could have hosted your family under better circumstances. We appreciate your kind remarks and will pass this on...More

Reviewed 27 March 2017

Easy on, Easy off highway access. Good location close to shopping and typical strip mall area stuff. Staff is not exceptional, but they're not rude either. I'd stay again because I'm a Hilton member and the price seems comparable to other area choices for lower...More

Thank withliberty
Response from Jen F, Assistant General Manager at Hilton Garden Inn ErieResponded 29 March 2017

On behalf of the entire staff at the Hilton Garden Inn Erie, we appreciate you taking the time to review your recent stay with us. I am sorry to hear you did not receive exceptional service from our staff. Our staff goes out of their...More

Reviewed 24 March 2017

We are new to the Hilton brand hotels and we have been pleasantly surprised with the cleanliness, helpfulness of staff and the quality of food in the restaurants. We had been on the road all day and found a Hilton Garden Hotel in Erie, PA...More

Review collected in partnership with Hilton Garden Inn
1  Thank Brenda J
Response from Jen F, Assistant General Manager at Hilton Garden Inn ErieResponded 26 March 2017

Thank you for taking the time to review your recent stay at the Hilton Garden Inn Erie. We appreciate you becoming Hilton Honor member and are pleased to hear you have enjoyed our brand of hotels. Hilton has very high standards for their guest's and...More

Reviewed 21 March 2017

This hotel has a 'warm inviting' feeling. The desk and staff service are very friendly and they seem to know "how to serve". Rooms and beds very comfortable, and though I didn't pay close attention, it had the sense of being fairly new. ?? Had...More

Thank CanuckW0rldTraveller
Response from Jen F, Assistant General Manager at Hilton Garden Inn ErieResponded 26 March 2017

We appreciate you taking the time to review your stay at the Hilton Garden Inn Erie. You are correct, we did receive new guest room mattresses. All guest room mattresses are currently being replaced with brand new Serta mattresses. I am happy to hear you...More

Reviewed 20 March 2017 via mobile

Just checked in. Room nice as expected but toilet seat broke. Why not fixed as cleaner must have seen? Bar is great and had 2 great dinners. Stir fry couldn't have been better and the shepherds pie flat bread was diff and great. Britt at...More

1  Thank ShBrJ
Response from Jen F, Assistant General Manager at Hilton Garden Inn ErieResponded 21 March 2017

We appreciate you taking the time to review your stay at the Hilton Garden Inn Erie. I apologize for the broken toilet seat. As soon as you told the front desk, it was replaced. Yes, this should have been noticed and we will speak to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Erie
#5 Family Hotel in Erie
#7 Romantic Hotel in Erie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$121 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Erie
#5 Family Hotel in Erie
#7 Romantic Hotel in Erie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (14)
Room & Suite (12)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (10)
Questions & Answers
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Pinkgirl88
26 November 2017|
AnswerShow all 2 answers
Response from creekrunner47 | Reviewed this property |
I would simply call the front desk.
0
Votes
Dick M
20 July 2017|
AnswerShow all 2 answers
Response from Jen F | Property representative |
No. Our hotel only accepts service animals.
0
Votes
Irina S
14 February 2017|
AnswerShow all 9 answers
Response from B K | Reviewed this property |
I wouldn't risk it. Free shuttle directly to the park or drive. 2 minutes away by vehicle. VERY busy highway & tons of traffic.
2
Votes
Room Tips
"Just don't go here. All rooms are the same."
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"We had a 3rd floor room with a view of the highway. I would have preferred the other side of the hotel with..."
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"We have stayed in a varietyof the rooms on multiple stays and did not have issues."
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"Ask for a room that's had a bed replaced recently."
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