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Fairfield Inn Erie Millcreek Mall

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242 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Waterloo, Canada
Reviewed 30 December 2016 via mobile

Very comfortable rooms. Modern and spacious. Indoor pool which is well kept. Friendly staff went above and beyond what is expected.. Large variety of eating establishments close by. Walk to the Millcreek Mall. Easy access to highway 79 and close to highway 90. One of the best breakfast's I have ever had at a hotel.

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Helpful?
Thank Ed G
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your kind words, Ed! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the entire team to continue to inspire and motivate them to deliver exceptional customer service. Thank...

Reviewed 24 December 2016 via mobile

We went to Erie for a girl's day. The hotel was very clean , the staff was helpful, knowledgeable about things to do in the are and very friendly. The pool was nice. Our room was comfortable and the bed gave me a restful night. When we woke, we had a complete breakfast, that lacked nothing with plenty of healthy...

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Helpful?
Thank Sharolyn W
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your kind words, Sharolyn! We are delighted to see that you enjoyed your recent stay with us while in Erie for a girl's day out! We hope to see you again the next time your travels bring you back to the area!

Buffalo, New York
Reviewed 8 December 2016 via mobile

Located very near the Millcreek Mall makes for good shopping. Our room was nice and clean. The bed comfy. Bathroom was clean, The staff very friendly. They went out of their way to endure our stay was good. Nice breakfast buffet with many offerings. The oatmeal was very good and had several topping choices. Coffee and tea were available 24...

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Helpful?
Thank Travelinggal0121
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to let us know about your recent feedback, Travelinggal0121! We are delighted to learn that you enjoyed your stay with us! We are very excited about our brand new breakfast buffett - the homestyle oatmeal and toppings are quickly becoming a guest favorite! We hope to see you again if your travels bring you...

Ontario, Canada
Reviewed 30 November 2016

The hotel is older and just not as nice as some of the others in Erie. The pool area was nice, older bathrooms etc. The breakfast area is big enough to sit and eat, the island was there, but no stools you had to stand. 2 days in a row NO CREAM for coffee, we did finally get some. Food...

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Helpful?
Thank Kelly K
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to let us know about your recent stay at the Fairfield Inn Erie Millcreek Mall! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences that you experienced while at our...

New Castle, Pennsylvania
Reviewed 15 November 2016

Stayed here for a girls weekend away. The location is perfect if you plan to shop at the mall. It is close to the stores and restaurants on Peach St also. I found the room to be very clean and the bed was very comfortable. There were no vacancies the weekend we were there and it was still very quiet...

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Helpful?
Thank 938Lmarie
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to review your recent stay with us! We are thrilled to hear that you enjoyed your stay - we do have great shopping opportunities nearby and the dining choices are plentiful! We strive daily to ensure that our guests have a memorable experience while here at the Fairfield Inn Millcreek Mall and I am...

Bethel Park, Pennsylvania
Reviewed 2 November 2016 via mobile

Stayed her for the North East Wine Festival. Hotel was just okay. Thought the tub was dirty, as there was ring around the tub. Must just be a stain as it would not come off with a rag. Must have been really dirty to leave a stain. The good thing about the hotel was the EGGS at the breakfast. Never...

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Helpful?
1Thank Debfox442
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to let us know about your recent stay here at the Fairfield Inn Erie Millcreek Mall! We appreciate all guest feedback, so that we may learn and grow from any missed opportunities, to better improve our guests' experience! I truly apologize for the condition of your bathtub; we have shared your feedback with our...

Reviewed 17 October 2016 via mobile

Let me start by saying that we are a very large group arriving by coach from the Toronto CAN area. The purpose of this trip is cross border SHOPPING and shopping alone so accommodations only needed to meet a few criteria! Clean, affordable and close to shopping. The Fairfeild Inn did that for us! We left Toronto around 5 pm...

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2Thank Zumbastic
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for letting us know about your recent visit to PA. We were pleased to hear that you enjoyed your trip so well. We do have a great location for shopping and dining. Truly easy to walk to and from. We appreciate any and all feedback as it helps us to see our hotel through our guests eyes. Sharing...

Cincinnati, Ohio
Reviewed 14 October 2016

Rooms are dingy , bathrooms were not clean, the carpets in the room were worn out, very uncomfortable bed with bed bugs (visible) the parking lot was cracked , age old fitness equipment, the food in buffet is very stale, and last time I got sick eating their fruits (which I should have noticed was swarmed by flies).

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5Thank 44ohiotraveller
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to review your stay, 44ohiotraveller. We appreciate all feedback so that we may further improve our hotel. I am sorry to learn that you did not enjoy your stay with us; we strive to ensure that all guests have a pleasant, relaxing stay while at the Fairfield Inn Erie Millcreek Mall. We do realize...

Reviewed 14 October 2016

The hotel is also very unclean, very small lobby, stale food in the buffet.I decided to cancel my reservation for the following week and cancelled. They still charged my card after cancellation. The general manager Laurie is very rude, they charged my credit card even after I cancelled the reservation. When I called the hotel directly Lori answered to me...

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Helpful?
1Thank Granite I
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Dear Valued Guest - I apologize that you are unhappy with the hotel cancellation policy that applies to all of our guests. While we strive daily to ensure that every guest has a great experience, we are disappointed to hear that yours has not been. Thank you for your time and we wish you well in your future hotel stays,...

Waunakee, Wisconsin
Reviewed 1 October 2016

This Fairfield Inn is an older property and needs updating. This was a stopover stay on a long road trip. In the middle of the night the air-conditioning failed and began spewing a toxic odor. The night staff was very accommodating and moved us to a nearby room. They also credited my Marriott accounts with points, which was very nice....

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Helpful?
Thank copygirl
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for letting us know about your recent stay with us. We strive daily to ensure that every guest has a great experience. I apologize that we dropped the ball during your stay. The change in seasons play a tough role on our PTAC units in the rooms. If not cleaned properly at the end of each season, they...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn Erie Millcreek Mall

Address: 2082 Interchange Rd, Erie, PA 16565-5108 (Formerly Fairfield Inn Erie)
Region: United States > Pennsylvania > Erie
Price Range: $115 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Erie Millcreek Mall 2.5*
Number of rooms: 79
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Also Known As:
Fairfield Inn Erie Hotel Erie
Fairfield Erie
Erie Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Erie Millcreek Mall staff and other travellers.
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10 months ago

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Questions? Get answers from Fairfield Inn Erie Millcreek Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the fourth floor was very quiet.”
 of 5 bubbles ZZMorgan, 1 Mar 2017 | Read review
“top floor near back”
 of 5 bubbles D7218KUkellyk, 30 Nov 2016 | Read review
“ice machines are only located on 1st and 3rd floor.”
 of 5 bubbles Germain1000, 5 Sep 2016 | Read review
“Rooms are great; breakfast is awful”
 of 5 bubbles valeriec17, 20 Aug 2016 | Read review
“If you do not like stairs or elevators for your pets, request a first floor room.”
 of 5 bubbles JLH1952, 18 May 2016 | Read review
5 of 5