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Extended Stay America - Philadelphia - Exton

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Traveller (11)
Room & Suite (6)
Dining (1)
Overview
  • Excellent18%
  • Very good18%
  • Average20%
  • Poor12%
  • Terrible32%
15 Feb 2018
“Wishing for a better breakfast, better comforter”
2 weeks ago
“Great stay, especially you guys having Travis”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Offers from Extended Stay America - Philadelphia - Exton
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Offers from Extended Stay America - Philadelphia - Exton
Special Offer: Save up to 10% TODAY!
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (48)
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1 - 5 of 48 reviews
Reviewed 2 weeks ago via mobile

A few of the hotels were booked using the CLC lodging for my company which I use a hotel at least 1 or 2 nights a week. I called a few places within 10 miles, But when I called here and Spoke to Travis.. I...More

Thank Brian T
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 2 weeks ago

Brian, thank you so much for the wonderful review, most especially the kind comments about Travis. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was a pleasure serving you, and we...More

Reviewed 15 February 2018

The coffee was good but I was expecting a hot breakfast, not a grab-and-go selction of sweet muffins and bars. Room was clean and everything was in good working order. I would have liked a thicker/heavier comforter on the bed. Quiet.More

Review collected in partnership with Extended Stay
Thank R8613QKchristopherh
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 16 February 2018

Christopher, thank you for your feedback. It's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We have made a note of your review as we plan any changes to our breakfast....More

Reviewed 2 January 2018

Extended stay America in exton was wonderful. Last minute reservation on New Year's Eve . . . The place we had booked had roaches in the room😱 Wasn't about to stay there! The staff at Extended Stay America couldn't have been more helpful and welcoming...More

Review collected in partnership with Extended Stay
Thank M8338ETkathleenh
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 3 January 2018

Thank you for your candid evaluation. We are sorry we failed to provide you the clean suite you expected when you selected our hotel for your lodging needs. What you encountered should not have happened as we have regular treatments from a professional service to ward off...More

Reviewed 19 November 2017

Other than the very welcoming front desk staff, this was by far the worst room I've ever stayed in. I was supposedly given a "smoke free" room. The room smelled like chain smokers were living in there. I went out and left the window open...More

1  Thank ptizzo74
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 19 November 2017

Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More

Reviewed 4 November 2017

Went to check in after i already prepaid. Clerk said no rooms.were available. Its abouy 8pm at night. Around 830 after speaking back n forth with a clerk. She said oh i found u a room. Lol. If no rooms.were available when i 1st got...More

Review collected in partnership with Extended Stay
Thank 370marquettab
Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 5 November 2017

Thank you for sharing the details surrounding your stay. Please accept our sincere apologies for the lack of attention at the front desk. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Things to do
Golf Course
Details
Price range
US$84 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"Go elsewhere as there are hotels right next door and across the street that will do a better job."
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"Pick a room with uneven numbers as this will face away from the road and towards trees."
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"second floor away from elevator"
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"READ THE REVIEWS! There are nicer rooms a street over"
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