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Residence Inn Philadelphia West Chester/Exton

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Traveller (91)
Room & Suite (119)
Dining (9)
Overview
  • Excellent46%
  • Very good26%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(30 reviews)
“living area”(4 reviews)
“parking lot”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
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Additional information
Offers from Residence Inn Philadelphia West Chester/Exton
Special Offer: Member Rates
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Offers from Residence Inn Philadelphia West Chester/Exton
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (216)
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Traveller rating
93
56
42
15
7
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LanguageEnglish
93
56
42
15
7
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All reviewsfront deskliving areaparking lotbedroom suitetoilet and showerminute drivebrandywine valleyoatmealhousekeeping staffroom was clean and comfortablethe breakfast areawould stay here againpennsylvania turnpikerestaurants and shoppingbusiness tripfireplaceinns
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1 - 5 of 213 reviews
Reviewed 1 week ago

Room wasn't what I booked for. The prices for both rooms are the same so would expect the room that I booked based on what difference in the room. On top of that, the rooms weren't clean - the previous person trash hadn't been removed....More

Thank Daniel_mailme
Reviewed 1 week ago via mobile

The event services team made booking for our group an easy process. Our family events always use this Residence Inn for housing guests. Comments I heard from our family who stayed there: such a great room layout, so clean, convenient- we could walk to shopping...More

Thank PattiSpack
Reviewed 3 weeks ago

The staff is very helpful, the rooms are comfortable and they serve some complimentary snacks in the evenings on certain days which is contracted to locals which is a good initiatives.. i stayed for 3 weeks..

Thank bhoomimehta
Reviewed 3 weeks ago via mobile

This is an outdated, unclean and unfriendly staffed hotel that doesn’t seem to care about their loyal Marriott members or other hotel guests. The front desk clerk was unfriendly and never acknowledged our Marriott status and didn’t seem to care we checked in online? Carpets...More

1  Thank JohnKReading_PA
Response from extonri_11, Manager at Residence Inn Philadelphia West Chester/ExtonResponded 3 weeks ago

As a Marriott Rewards Member, your feedback is invaluable to us. We have shared your comments with the team and have been prompted to conduct service training with our staff. I am happy to announce that we are scheduled for renovation next year!

Reviewed 4 weeks ago via mobile

First room may have had a creepy crawly guest with us so they moved us across the hall. Mom found hair in the shower 😕. Managers very nice and accommodating but with all the hotels near by this should be a no brainer to make...More

1  Thank sfmarsh11
Response from extonri_11, Manager at Residence Inn Philadelphia West Chester/ExtonResponded 3 weeks ago

Thank you for the feedback on your experience with us. We can certainly understand the discomfort of these items and will continue to work to correct any cleanliness concerns you have. We hope to see you should you be back in the area. It was...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Tennis Court
Heated pool
Details
Price range
US$117 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (91)
Room & Suite (119)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Back of hotel away from Highway!"
704mattv
2 million years ago
Read review
"backside of hotel rooms are quiet"
oldma00
2 million years ago
Read review
"request room on back side of property away from rt 100 to avoid traffic noise"
le0527
2 million years ago
Read review
"We like the ground floor -- easy entry and exit if you have a pet"
gfindlan
2 million years ago
Read review
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