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Holiday Inn Express Frazer - Malvern

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Traveller (11)
Room & Suite (18)
Dining (3)
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Overview
  • Excellent30%
  • Very good31%
  • Average13%
  • Poor10%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2 Star Hotel
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Rooms
3 Jul4 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (100)
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All reviewsjamba juicewarm chocolate chip cookiesfront desk staff was very niceeasy chairpanera breadconvenient locationking of prussia mallroom was cleannight's sleepwalking distancebreakfast buffetwegmansfrasertargetphiladelphia
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1 - 5 of 98 reviews
Reviewed 31 March 2018 via mobile

Torn between 3 and 4 stars; decided on 4 because the staff was very pleasant. This location suffers from a sort of chopped up layout on the main floor, with a small breakfast room separated from the lobby area; not as spacious in the common...More

1  Thank HfromMD
Response from Virginia M, Director of Sales at Holiday Inn Express Frazer - MalvernResponded 1 April 2018

Dear HfromMD, Thank you for your feedback from your recent stay at the Holiday Inn Express Malvern. You are well versed in the IHG brands. Our hotel was a conversion over to the Holiday Inn Express Flag and therefore our lobby and breakfast space may...More

Reviewed 3 March 2018 via mobile

All I can say is FABULOUS. Once you walk in your greeted with a smile and offered a cup of pink lemonade..The front desk staff Charles and Renee are friendly and pleasant every time I visit.. My hotel room is AWESOME & clean I love...More

1  Thank fvfsxm
Response from Kevin M, General Manager at Holiday Inn Express Frazer - MalvernResponded 20 March 2018

Dear Pre Christmas, Thank you for your feedback from your recent stays at the Holiday Inn Express Malvern Very glad that you always find your room to be clean and the bed very comfortable. I appreciate your mentioning our Front Desk starting wth Patrick our...More

Reviewed 8 January 2018

Staff was very friendly and helpful . They were quick to correct a billing error. Nice hot complimentary breakfast. Comfortable room. Convenient location. Lovely little downtown in Malvern with quaint shops/boutiques.More

1  Thank Marsha P
Response from Kevin M, General Manager at Holiday Inn Express Frazer - MalvernResponded 15 January 2018

Dear Marsha P, Thank you for your feedback from your recent stay at the Holiday Inn Express Malvern. We are glad you found our staff to be very accomodating and your room to be quite comfortable. As much as you enjoyed our currect Express Start...More

Reviewed 6 December 2017 via mobile

I’ve stayed in worse places but that is hardly a rave review. The hotel is in a great location. It’s near my office in Malvern and walking distance to Wegmans, Target, Panera and Smashburger. Yet the room is very quiet. The front desk rep was...More

Thank VCBeachGirl
Response from Kevin M, General Manager at Holiday Inn Express Frazer - MalvernResponded 7 December 2017

Dear VCBeachGirl, Thank you for your feedback from your recent stay at the Holiday Inn Express Malvern. I apologize that you were assigned one of our ADA rooms. As you mentioned it most likely came through that way on the third party reservation. The layout...More

Reviewed 22 September 2017

We stayed there for a nearby wedding. It looks like a converted Super8 as the room we had was smaller than a typical Holiday Inn. Only three towels for the family of four :( Panera, Smashburger and Jamba Juice are in the adjoining parking lot....More

Thank ATravelDriver
Response from Kevin M, General Manager at Holiday Inn Express Frazer - MalvernResponded 23 September 2017

Dear ATravel/Driver, Thanks for your feedback from your recent stay at the Holiday Inn Express Malvern. Sorry that you were disappointed with the size of your guest room. We generally stock three towels in each room but we will certainly provide more upon request We...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$97 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$97 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (11)
Room & Suite (18)
Dining (3)
Questions & Answers
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Room Tips
"stayed on the 4th floor. It was quiet and the elevator worked."
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"Higher floor rooms facing the front have slightly better views."
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"There are no good rooms."
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"Quiet hotel but rooms toward shopping center are more quiet."
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