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MainStay Suites Grantville - Hershey North

292 reviews
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Traveller (36)
Room & Suite (23)
Pool & Beach (3)
Overview
  • Excellent30%
  • Very good35%
  • Average19%
  • Poor8%
  • Terrible8%
Travellers talk about
“mini golf”(54 reviews)
“basketball court”(27 reviews)
“water slide”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (292)Write a Review
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91 - 95 of 292 reviews
Reviewed 13 July 2015

We stayed here while we were visiting Hershey Park. The hotel front desk was very pleasant and check-in was fast. The room was clean and we didn't even have to ask for extra towels or washcloths. It was nice having the indoor basketball court for...More

Thank BMD100
Response from GMPA547, General Manager at MainStay Suites Grantville - Hershey NorthResponded 16 July 2015

Dear BMD100, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the...More

Reviewed 13 July 2015

This hotel is on a great location, about 5 min to Hershey Park. They have a pizza place next door and its really good. I didn't like that our air conditioner broke on the first night, they moved us to another room in the middle...More

1  Thank HopeMalachi
Response from GMPA547, General Manager at MainStay Suites Grantville - Hershey NorthResponded 16 July 2015

Dear HopeMalachi, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

Reviewed 11 July 2015 via mobile

Nice hotel and fairly priced, we were passing through on our way home from New York and booked through choice hotels and got a good deal and good room, left before breakfast started so didn't get to enjoy that but the room was clean and...More

Thank Laci M
Response from GMPA547, General Manager at MainStay Suites Grantville - Hershey NorthResponded 12 July 2015

Dear Laci M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create...More

Reviewed 7 July 2015

Sheets and some pillowcases stained. Very noisy.kids jumping and running in room above. Front desk said they had until 11pm. Call back if still have problems.tv in room next to us on in middle of night.kid friendly shouldn't mean I have to listen to noise...More

Thank debra k
Response from GMPA547, General Manager at MainStay Suites Grantville - Hershey NorthResponded 10 July 2015

Dear Debra K, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and...More

Reviewed 2 July 2015

The manager lacks any people skills! Do not have a problem, no matter how small. You will be banned from the hotel!! PLEASE just find another hotel!!! We booked 3 nights and was asked to move to a different room the morning after we got...More

1  Thank cthomas1014
Response from GMPA547, Manager at MainStay Suites Grantville - Hershey NorthResponded 13 July 2015

This lady booked two different rooms on line. Again two different room types on line were booked.. I apologized for any misunderstang. Again I am sorry , however we did not book your rooms. In addition , I gave you the rate for both rooms,...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$62 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$62 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (36)
Room & Suite (23)
Pool & Beach (3)
Dining (2)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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apatchin0102
20 June 2017|
AnswerShow all 3 answers
Response from muffinmax2 | Reviewed this property |
Yes they have hot breakfast. But at 9:29 they count the seconds until they take all of it away and don't let u have any more. Worst hotel ever. Mean staff. No one has any manors. I would def recommend the holiday inn a few... More
0
Votes
cthomas1014
9 July 2015|
AnswerShow all 3 answers
Response from Jaime P | Reviewed this property |
We also had a bad experience there. I wrote my review and their response was that they didn't know, which they totally did, and that I'd "made my decision". The front desk people were unfriendly and apparently so is the... More
0
Votes
cthomas1014
9 February 2015|
AnswerShow all 2 answers
Response from MTAltheide | Reviewed this property |
Not yet, but am sure that he will. And if he tells us not to come back, well we didn't need his advice. No returning to that hotel or ANY Mainstay Hotels again.
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Room Tips
"Go to the many other hotels in the area - this was a huge disappointment."
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"First floor was a great location!"
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"Wifi worked great all over the hotel!"
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"10 to 15 min away from Hershey Park"
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