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Crowne Plaza Harrisburg-Hershey

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Crowne Plaza Harrisburg-Hershey
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559 Reviews from our TripAdvisor Community

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Showing 552: English reviews
Tulare, California
Reviewed 3 weeks ago

We stayed two nights here, but not in a row. We drove from California, and left the car parked at the hotel (for a much smaller fee than parking in Times Square) and took the train to Penn Station. The staff was helpful through several glitches. They gave us a single king instead of two full, but they changed our...

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Thank Honest J
Northumberland, Pennsylvania
Reviewed 3 weeks ago

I had to catch the train to Penn Station and stayed overnight for an early departure. The place was clean and the room service was great! The staff did an amazing job of taking care of me and ensuring that I was taken to the train station on time. Their security staff was wonderful including Elijah. He went above and...

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1Thank sparky110367
Chicago, Illinois
Reviewed 3 weeks ago

excellent location in harrisburg downtown and just a walking distance from government offices and fine dining hotel is also just off of interstate 83 easy on off, we stayed here for 3 nights while visiting family across the street at hospital

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Helpful?
Thank bobofchicago
Reviewed 4 weeks ago

One-night stay the week of Christmas. The room was clean and small. Newly remodeled bathroom was modern. A short walk to the Capitol Building. (the Hershey part of this hotel name is misleading- Hershey is 30 min away). However, this was the worst hotel stay I have had in my life. The heating/cooling register was located directly next to the...

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Helpful?
Thank SavageMadre
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear SavageMadre, Thank you for taking time to post your candid review. We appreciate all feedback and utilize all comments to improve and enhance our service to our guests. With out a specific room number, we cannot immediately address the issue with your particular room. Our Engineering team is looking at all rooms and inspecting the placement of the bed...

Reviewed 5 weeks ago

This place looks really nice once you walk inside but between the exorbitant fees for parking and the mice I'll never stay there again. We called down to the front desk when we heard a mouse in our room chewing through our things and the staff acted like we were crazy for calling and they hesitantly offered us another room....

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Helpful?
Thank Megan B
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Megan B, Thank you for your candid review about your recent stay with us. I sincerely apologize for the disappointments you experienced during your stay. We value our guests and take all comments very seriously. We find it a helpful tool in providing our guests with the highest level of service they deserve, We immediately investigated your report of...

Manchester, United Kingdom
Reviewed 10 December 2016

This was day 1 of a Civil War fly-drive with my son to assist him in his American Civil War dissertation visiting the Civil War Museum, Gettysburg, Appomattox and the capital of the confederacy, Richmond. Having landed in Newark I made the 2-hour drive to this hotel, it was easy to find with Sat-Nav and benefits from its own on-site...

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Helpful?
Thank Bob P
IHGService, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Bob P, Thank you for taking the time to write a review of our hotel and for being our guest. I appreciate the wonderful remarks regarding the hotel lobby, breakfast area, comfortable bed and helpful staff. However, I sincerely apologize for any inconvenience you may have experienced with our hotel condition, bedside lights and furniture. We are confident that...

Scranton, Pennsylvania
Reviewed 7 December 2016

Had a one-night stay here due to business and enjoyed my stay. Pros: Rooms are clean, freshly renovated and the staff was super friendly. Cons: Elevators are slow and heard construction outside early in the morning. Decent hotel gym. Usually stay at the Hilton Property across the street but will not add this spot to my Harrisburg hotel list! Thanks!

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Helpful?
Thank KatelynMc
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear KatelynMC, Thank you for your positive review on your recent stay at our Crowne Plaza. Our team works hard to provide the excellent level of service our valuable guests deserve and love to hear when they have succeeded. We are excited with our ongoing renovation project and apologize for the noise. The team usually begins after 9am and stops...

Reviewed 7 December 2016 via mobile

I tagged along with my husband for one night when he had business in Harrisburg. All the staff that we encountered were extremely friendly! Max, the bartender was top notch! The hotel was beautifully decorated for Christmas. We had the breakfast buffet and found it to be very well supplied and everything was presented nicely. The gentlemen working in the...

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Helpful?
Thank sheryndan
Toni R, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Sheryndan, Thank you for your positive review and choosing our Crowne Plaza for you stay while in the Harrisburg area. We are pleased you enjoyed your stay with us and appreciate your shout out to our staff. They love to hear when they have made a guests' stay memorable. We appreciate your feedback and value your comments and will...

Atlanta, Georgia
Reviewed 1 December 2016

The Crowne Plaza is a good option for a traveler who needs to visit downtown Harrisburg. I was in town for a meeting at the State of Pennsylvania offices, so this hotel was close to my meetings. The room and bathroom were both a bit small but nicely furnished. I don't think many people are coming to this hotel for...

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Helpful?
Thank berm100
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your opinion. We can't wait to welcome you back and live up to our service promise again! Sincerely, Mellissa Woltemate Guest Service Agent

wilds of New Jersey
Reviewed 26 November 2016

Mixed feelings about this place. The staff was wonderful, for the most part. The room we stayed in had been remodeled. I would call it a midsize room. The size and placement of the furnishings were not quite right for the size of the room. The bathroom had been beautifully re-tiled, with a nice glassed-in shower. The rooms across the...

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Helpful?
Thank Ken B
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Ken B, Thank you very much for taking time to write about your recent experience with us. We are sorry to hear you had some challenges . The elevator has been repaired and is fully functional. We normally do not assign our guests rooms in on of the construction hallways and make every effort to insure our valuable are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 

Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 South Second Street, Harrisburg, PA 17101
Region: United States > Pennsylvania > Harrisburg
Price Range: $146 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Harrisburg-Hershey staff and other travellers.
2 questions
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3 months ago
Waynesboro, Pennsylvania
6 months ago

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Questions? Get answers from Crowne Plaza Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go elsewhere unless you like mice”
 of 5 bubbles F8387DFmeganb, 19 Dec 2016 | Read review
“Ask if there is construction going on anywhere near your room.”
 of 5 bubbles 115kenb, 25 Nov 2016 | Read review
“Don't get a room with a connecting door to another room........ the sound proofing is terrible in such rooms.”
 of 5 bubbles Retsof1949, 23 Nov 2016 | Read review
“close to the capitol and many great restaurants”
 of 5 bubbles Stephanie405, 10 Nov 2016 | Read review
“The street is quite quiet at night so a front room is good”
 of 5 bubbles tankerton1944, 3 Nov 2016 | Read review
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