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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

Groupon.comUS$81*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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478 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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Showing 477: English reviews
Holtsville, New York
Reviewed 18 July 2016

I booked a 2 night stay back in November 2015 for a concert at Hershey Stadium. We arrived only to find out our room was given away. There was a guy at the desk who looked stoned and said we didn't have a room. We come to find out he was just giving rooms out to whoever walked in and...

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Helpful?
1Thank goldcat95
CIS1025, Front Office Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

I apologize for experience you had at our property. As of Monday July 18th there is a new general manager on the property as well as a new front office manager as of July 25th both of us are going to be addressing our current challenges with guest experiences with our staff to ensure matters like this do not happen...

Lynchburg, United States
Reviewed 15 July 2016

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Gregory G
CIS1025, Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

West Warwick, Rhode Island
Reviewed 15 July 2016 via mobile

I want to preface this review by saying that the woman working at the front desk at 11:15 pm when we checked in, tried very hard to fix the situation but unfortunately she wasn't given much to work with. We checked into the hotel, went up to our room and there was dirty towels in the bathroom and the beds...

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Helpful?
1Thank RhodeTripCpl
CIS1025, Front Office Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Firstly, I do want to extend my deepest apologizes as a member of the management team here at Country inn and suites. Situations such as this is never acceptable and we do want to ensure you that situations such as this are being addressed. We here at the country inn and suites do strive to make your stay with us...

Philadelphia, Pennsylvania
Reviewed 12 July 2016

I checked in real late on 6-5-15. There was no one at the front desk for about 10 minutes. Once I got checked in and went up to my room. There was a used towel and wash cloth still hanging on the bathroom door the tub and sink were dry. I waited until the morning to tell the staff about...

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Helpful?
Thank Busababy1
CIS1025, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Sir I would like to apologize for the inconveniences and service you received with your stay. The hotel General Manger Leona Lewis I can assure you will go above and beyond to ensure your stay is what you would expect when you stay at a hotel. I do hope you will give us another chance should your travels bring you...

Reviewed 10 July 2016 via mobile

Overall stay was OK. First impression not too good. Upon arrival our presence was not acknowledged for about 7 mins. Desk clerk was on the phone and speaking very unprofessional. The room carpet and curtains was stained. Asked for clean towels at noon and was told that towels were on the way. Returned to hotel at 10pm and still never...

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Helpful?
2Thank Dorareen H
CIS1025, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

I sincerely apologize for the service you received while at our hotel. I can assure you I have addressed your experience with my team and hope you will give us another chance should your trvels bring you back to the Harrisburg area. Leona Lewis

Waretown, New Jersey
Reviewed 7 July 2016

We stayed at this "HOTEL" July 3 until the 5th. Me . my husband and our 3 kids stayed in a suite. The room was very decent and the beds comfy, except the bathroom was FILTHY! Hair on the floor!! Gross! Now, the next day I asked for towels and was told that there would be no towels for an...

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Helpful?
4Thank 2Piney2hndle
CIS1025, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

I first and foremost would like to apologize for the unprofessional service and cleanliness you received while staying at our hotel. I can assure you I have addressed your comments and concerns with our team. I do hope you will give us another chance to exceed your expectations Leona Lewis

Weedsport, United States
Reviewed 6 July 2016

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank Lynett M
CIS1025, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Saint Peters, Missouri
Reviewed 6 July 2016 via mobile

We visited here for the 4th weekend and will not recommend it. After the reviews I was excited but didn't live up to the hype. The breakfast was mediocre at best, the pool was below average and bathroom not clean when we arrived. Room was adequate but hot since you could only turn the air down to 68.

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Helpful?
2Thank Joseph K
CIS1025, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

I would like to apologize for your experience with us. I have reviewed your comments with my team and do hope you will give us another chance to exceed your expectations Leona Lewis

Wildwood
Reviewed 5 July 2016 via mobile

This hotel is filthy !!!!! Where to start . We stayed 2 nights , upon returning from a long day at the park they never cleaned our room . So I go to the front desk where a unqualified person is working and explain how my room wasn't clean . Now this unqualified person starts to tell me it's my...

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1Thank Travelinguy67
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

We appreciate you taking time to write your review. Please accept our apologies for the disappointments you experienced during your stay with us. We can assure you this is not the level of service or product we at Country Inn and Suites pride ourselves upon. We understand the frustration as well inconvenience that was caused due to the lack of...

Tolland, Connecticut
Reviewed 5 July 2016

When we arrived we were given a room that the toilet didn't work. I went downstairs and asked for a new room. After an hour they found me a new room. At first I was told they didn't have anything and I would need to find a new place to stay. There were other workers at the front desk getting...

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Helpful?
1Thank kkatzer
CIS1025, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

I would like to apologize for the service you received during you stay at our hotel. I have addressed these issues with my team to prevent recurrences in the future and do hope you will give us another chance to exceed your expectations Thank you, Leona Lewis

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off of Interstate 83 and Union Deposit Road, the Country Inn & Suites Harrisburg, PA hotel offers comfortable, spacious accommodations in a prime location. Just minutes from Hersheypark, Giant Center, downtown Harrisburg and Harrisburg International Airport, our Harrisburg lodging features an indoor pool and whirlpool, a Fitness Center and Business Center. With our quality accommodations, signature hospitality and world-class services, guests at the Country Inn & Suites Hotel Harrisburg have an enjoyable stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

Address: 1025 Peiffers Ln, Harrisburg, PA 17109-5910
Region: United States > Pennsylvania > Harrisburg
Price Range: $153 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Country Inn And Suites Harrisburg-Union Deposit
Country Inn & Suites Harrisburg-Union Deposit Hotel Harrisburg
Country Inn Harrisburg
Hotel Style:
#11 Business Hotel in Harrisburg
#14 Family Hotel in Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and other travellers.
4 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
lantz1ct, 25 Mar 2017 | Read review
“No special suggestions.”
Viv315, 28 Dec 2016 | Read review
“Quiet rooms are not facing freeway”
PaulaB414, 23 Dec 2016 | Read review
“Been on all floors with no problems.”
Joseph_Toone, 14 Dec 2016 | Read review
“Convenient location.”
711judyp, 22 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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