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The Hotel Hershey

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The Hotel Hershey
The Hotel Hershey
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1,991 Reviews from our TripAdvisor Community

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Showing 1,976: English reviews
Reviewed 5 days ago NEW

I love staying at the Hotel Hershey. It is a pricey hotel, but I go to a conference each year and get a conference rate which is great! I also love that allow the conference rate extended three days before and/or after the conference dates. We always tack on a day or two. The hotel is gorgeous inside with all...

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Helpful?
1Thank Shawn-Kimberly K
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear Shawn-Kimberly K, Thank you for your kind review of The Hotel Hershey. It's wonderful to hear that you enjoyed your stay and I appreciate your positive feedback. See you next year.

Reviewed 5 days ago NEW

The hotel is beautiful and very well taken care of. The staff was helpful, pleasant and friendly - every single person I came in contact with made me feel comfortable. The room was spacious, clean, and just what I needed. The food was delicious and the waitstaff was phenomenal! I cannot think of a single thing to complain about -...

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Helpful?
1Thank LynJef
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear LynJef, Thank you for taking the time to review your recent stay at The Hotel Hershey. I am very pleased to hear that you had an enjoyable experience. I will share your kind feedback with the team. I look forward to welcoming you back in the near future.

Reviewed 6 days ago NEWvia mobile

2 night stay for the PETE &C educational expo. Starting bright and early before 7am large delivery trucks were backing yp to delivery entrance below our room with their back up beeping alerts and idiling diesel engines! When I informed the front desk they stated deliveries were not to occur until after 8:30 am, well the next morning, before 7am,...

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Helpful?
Thank BeckyMarie B
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear BeckyMarie B, Thank you for taking the time to review your recent visit to The Hotel Hershey. I'm disappointed to hear about the challenges you experienced with noise. I appreciate the feedback and will share it with the team to discuss a possible remedy. Also, I will make sure the vendors are contacted and reminded of our delivery times....

Baltimore, Maryland
Reviewed 1 week ago

We had a great stay visiting the area, Pennsylvania's state capitol may be the best in the nation, a sure "see" if you are in the area. Also enjoyed a hockey win by the Hershey Bears. It is really fun to get away of a weekend and Valentines was an excellent reason. We only live 70 miles away in the...

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Thank TravelGirl55
Williamsport, Pennsylvania
Reviewed 1 week ago

We enjoyed many of the amenities of the hotel including the spa with massage and reflexology treatments. The quiet room is worth arriving early for, with beautiful views and nice snacks and warm beverages. Our suite was nice and very clean and the room was quiet at night so we all slept well.

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Helpful?
Thank Ann H
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear Ann H, Thank you for your kind review of The Hotel Hershey. I'm pleased to hear you enjoyed your time at the spa and were able to take advantage of the many amenities we have to offer. I look forward to welcoming you back in the near future.

California
Reviewed 1 week ago

It was parent's 50th Anniversary. We decided to rent a cottage for the weekend at Hotel Hershey. It wasn't a cottage, more like a luxurious vacation home absent a full kitchen. There were 4 spacious bedrooms each with a balcony, a dreamy bathroom, and comfy beds. All rooms were identical except for one contained a fireplace. Hershey spoils you. There...

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Helpful?
Thank keyraj
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear keyraj, Thank you for your kind review of The Hotel Hershey. I'm glad you enjoyed your stay in the cottage and had the opportunity to make such special memories. I will share your positive feedback with the rest of the team. Visit us again soon.

Stroudsburg, Pennsylvania
Reviewed 1 week ago

I took my wife for a long weekend to celebrate her birthday and Valentines Day. This is a place where one is made to feel special and pampered from the moment one arrives. The staff is super friendly and helpful, and the rooms, although a bit small for the price, are excellently appointed and very clean. The hotel has a...

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Helpful?
Thank Rich809
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear Rich809, Thank you for choosing to celebrate at The Hotel Hershey. I'm happy to hear you enjoyed your stay. I appreciate the kind words. Visit us again soon.

Horsham, Pennsylvania
Reviewed 1 week ago

The Hotel Hershey is a beautiful, well-appointed accommodation. The staff goes out of their way to be helpful and friendly, the rooms are gorgeous, and the spa is first class! Starting with valet service, which is excellent, to front desk staff who are knowledgeable and helful, to the best Bell Service I have ever seen, this is the place to...

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Helpful?
Thank catloverrn
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear catloverrn, Thank you for your kind review of the Hotel Hershey. I appreciate your positive comments and will share it with the rest of the team. I'm glad you enjoyed your stay and look forward to welcoming you back in the near future.

Columbia, Maryland
Reviewed 2 weeks ago via mobile

We brought our kids, ages 6 and 4, for a two night stay at the hotel. We got the Christmas Candylane package, which came with cookies and milk room service, tickets to the Hershey Story museum, passes to Hershey park, tickets to the drive-through lights, and tickets to the Hershey Gardens. The hotel itself is charming and full of character....

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Helpful?
Thank Julia B
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Thank you for your kind review of The Hotel Hershey. I'm glad you had the opportunity to take advantage of the Christmas Candylane package. I look forward to welcoming you back in the near future.

Philly Suburbs
Reviewed 2 weeks ago

We stayed at the Hotel Hershey for a long weekend to celebrate my birthday and to take advantage of the spa services. My main objective was to find a place that had everything so we did not have to go out in the cold much. The Hotel Hershey delivered on all fronts. We booked a deluxe king since we knew...

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Helpful?
Thank Traveler_from_PA
HersheyResorts, General Manager at The Hotel Hershey, responded to this review

Dear Traveler_from_PA, Thank you for your kind review regarding your stay at The Hotel Hershey. It sounds like you took advantage of many of the wonderful amenities we have to offer. I'm glad you had the opportunity to see the newly renovated Iberian Lounge. I will share your positive feedback with the rest of the team. Visit us again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 48 cottages, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award. The Hotel Hershey is also one of The Official Resorts of Hersheypark, alongside Hershey Lodge and Hersheypark Camping Resort. Guests at each of our resorts enjoy the value, convenience, and special access of our FREE resort benefits. ... more   less 

Additional Information about The Hotel Hershey

Address: 100 Hotel Road, Hershey, PA 17033-9507
Region: United States > Pennsylvania > Hershey
Price Range: $325 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hotel Hershey 5*
Number of rooms: 276
Also Known As:
Resort Hershey
Hotel Style:
#1 Green Hotel in Hershey
#1 Business Hotel in Hershey
#1 Family Hotel in Hershey
#1 Romantic Hotel in Hershey
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Hershey staff and other travellers.
17 questions
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Questions? Get answers from The Hotel Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Asks to stay near the Fountain Room--love it there.”
 of 5 bubbles shawnkimberlyk, 16 Feb 2017 | Read review
“The cottages are worth the money especially if you have a large group.”
 of 5 bubbles keyraj, 13 Feb 2017 | Read review
“Just ask staff for info, they will be glad to provide. Our room was fine in all regards.”
 of 5 bubbles Rich809, 13 Feb 2017 | Read review
“Ask for the room with 2 king sized beds. The larger beds are more comfortable.”
 of 5 bubbles catloverrn, 10 Feb 2017 | Read review
“Rooms above the rotunda level are quieter as they are further away from the restaurants.”
 of 5 bubbles G3169EFjamesw, 4 Feb 2017 | Read review
5 of 5