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Tru By Hilton Hershey Chocolate Avenue

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204 Hillcrest Road, Hershey, PA 17033-1659
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (35)
Room & Suite (34)
Dining (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tru By Hilton Hershey Chocolate Avenue
Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 27 hotels in Hershey
Location
Cleanliness
Service
Value
Tru by Hilton Hershey Chocolate Avenue is located in the heart of Hershey, close to Hersheypark, Giant Center, and Hershey’s Chocolate World. Our minimalist guest rooms include free WiFi, hardwood-like floors, premium HDTV channels, and a rolling desk. Unwind in our lobby gaming area and cozy alcoves, and enjoy other hotel amenities like free breakfast, our interactive fitness room, and more.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Wifi
Indoor pool
Heated pool
Breakfast buffet
Highchairs available
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Iron
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
139Reviews1Q+A7Room tips
Traveller rating
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  • 6
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Popular mentions
2travel_allover wrote a review Jan 2021
Frederick, Maryland97 contributions99 helpful votes
Hotel's Favourite
We've stayed at a Tru by Hilton hotel before, so when we saw that this one was near Hershey, we were excited to book another stay. We enjoy the clean, simple rooms and the lobby (pre-COVID) is always fun and colorful for the kids. Plus, you can't beat the price. I was never a Hilton person before, but now they've got me sold. Anyway, our stay at this particular location was above average due to "Isaac" (I think that was his name), who checked us in on the evening (around 7pm) of Jan. 1. Isaac was welcoming, knowledgeable, and even went above and beyond to ensure that my family had an enjoyable time. I won't go into too much detail and Isaac would never have known this, but I recently had a death in my family so this trip was to help me get over being in a really dark place. Isaac and his way above average customer service really made my day. Thank you, Isaac. I wish there were more employees like you.
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Date of stay: January 2021
Value
Cleanliness
Service
2 Helpful votes
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Response from Stephanie Sager, Sales at Tru By Hilton Hershey Chocolate Avenue
Responded 4 Jan 2021
Dear 2travel_allover, So sorry to hear about your recent loss although I am happy to hear that our team was able to brighten up your stay a little. Thank you for taking the time to give your feedback and for all your wonderful comments about our staff- I will be sure to pass those comments along to Isaac. Hope you had a wonderful holiday and we hope to serve you again in the near future!
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Sourav Newatia wrote a review Dec 2020
1 contribution
The hotel is nice. The service is also cool. For sure, its recommendable.Nearest place is like that lots of hotel is there nearby the staff is helpful.you will get early checkin in free hdhks ldhdkh jehhhhhhhhhhhhhhhhhhh. Nearest place is like that lots of hotel is there nearby the staff is helpful.Nearest place is like that lots of hotel is there nearby the staff is helpful.
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Date of stay: December 2020Trip type: Travelled solo
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Response from Stephanie Sager, Sales at Tru By Hilton Hershey Chocolate Avenue
Responded 30 Dec 2020
Dear khan1603, Thank you for taking the time to give us some feedback from your recent stay. We appreciate your positive comments and will pass them onto our staff. We would also be interested to know what more we could have done to make your stay truly amazing during these trying times. Please contact the hotel and ask to speak with the General Manager so that we can discuss your experience and see if there is anything we can do to make your future stay in Hershey a 5* experience. Stay safe, Stay healthy, and Happy Holidays to you and yours.
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Dale L wrote a review Dec 2020
Harrisburg, Pennsylvania2 contributions
We checked in online with no issues. The staff was very friendly. The hotel and our room was very clean. They take Covid-19 precautions very serious. On our checkout morning the server prepared our breakfast into styrofoam containers and replaced her gloves for every person she served - making it very safe for travelers. Although the dining area was closed due to Covid, we were happy to take breakfast back to our room. On that night I went down to front desk to request additional towels and blankets which they gladly provided and they also stated anything you need/required to let them know. This hotel has great customer service. In general I was very pleased with my stay and would recommend the Tru by Hilton in Hershey, PA to anyone wanting to visit Hershey.
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Date of stay: December 2020Trip type: Travelled as a couple
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Response from Stephanie Sager, Sales at Tru By Hilton Hershey Chocolate Avenue
Responded 30 Dec 2020
Dear bigbuck218, Thank you for taking the time to give us a 5*review! I will be sure to pass on all the great comments to our staff! I am so glad you enjoyed your stay although times are tough for everyone through this pandemic. I am pleased to hear that you felt safe while in contact with our staff as we are trying our best to do just that- keep you safe. I hope you will stay with us again the next time you are in Hershey! It would be our pleasure. Stay safe, Stay healthy, Happy Holidays to you and yours.
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Rachel S wrote a review Nov 2020
Annapolis, Maryland317 contributions127 helpful votes
The hotel was very modern, with a European feel. Very clean and bright. The room and bathroom are both very spacious and comfortable. Huge window with a view of Hershey Park—5th floor is the best! This is the first hotel room I’ve stayed in without a closet or dresser, but I didn’t miss them at all. TV was very good, with lots of options. My only disappointment was the grab and go breakfast. Not many options.
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Date of stay: November 2020Trip type: Travelled with family
3 Helpful votes
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Response from Stephanie Sager, Sales at Tru By Hilton Hershey Chocolate Avenue
Responded 3 Dec 2020
Dear rachelsY501CG, Thank you for the wonderful feedback! The Tru by Hilton brand offers a more modernized style of accommodations - eliminating closet space, but offering alternatives for storage throughout the room. It is a bit different but its wonderful for short term stays where a dresser is just not needed. Also, We don't miss them at all either :) One of my favorite parts of the Tru is definitely the view from the top floor overlooking downtown Hershey and Hershey Park rollercoasters. I am very sorry you were disappointed in our breakfast options. A lot of guidelines were put in place to keep everyone safe from COVID-19. Recently we did open our breakfast up to self serve while wearing gloves, Waffles are back! Hot breakfast items are back, extra stanchions were put in place to maintain social distancing. Breakfast options now including hard boiled eggs, bagels, cereal, yogurt, waffles, sausage and scrambled eggs. We look forward to welcoming you back to enjoy our new breakfast! Thank you for choosing us for your hotel accommodations.
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jam613 wrote a review Oct 2020
Brooklyn, New York34 contributions36 helpful votes
We stayed at this hotel for three days to see the attractions In Hershey. The hotel is conveniently located near Hershey Park, Hershey’s Chocolate World and the Hershey Stiry Museum. The room had a comfortable bed, very large tv and microwave oven. They also have a pool and a fitness room. The bathroom was quite large and attractive. They take cleaning the premises in these challenging times seriously. There was a grab and go breakfast, while limited, was adequate. My only issues were that the room was rather small for the brand and the cost. Also, the period for breakfast ended at 9am, which is rather early for a resort area, but in fairness, the desk clerk got the breakfast for us anyway. All in all, a nice comfortable stay in a conveniently located hotel
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Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Stephanie Shelton, Owner at Tru By Hilton Hershey Chocolate Avenue
Responded 23 Oct 2020
Dear Jam613, Thank you so much for the amazing review! We really appreciate you taking the time to submit such detailed feedback...its wonderful to hear from a hotel perspective, but also valuable to future guests. We do hope you will be our guest again when you return to the area and wish you safe travels! Have a wonderful day and thank you again for choosing our property during your time in Hershey!
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PRICE RANGE
US$127 - US$343 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaHershey
NUMBER OF ROOMS
112
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Frequently Asked Questions about Tru By Hilton Hershey Chocolate Avenue
Which popular attractions are close to Tru By Hilton Hershey Chocolate Avenue?
Nearby attractions include Escape Room Hershey (0.7 km), The Hershey Story Museum (1.1 km), and Hershey's Chocolate World (1.1 km).
What are some of the property amenities at Tru By Hilton Hershey Chocolate Avenue?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Tru By Hilton Hershey Chocolate Avenue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tru By Hilton Hershey Chocolate Avenue?
Guests can enjoy free breakfast during their stay.
Is parking available at Tru By Hilton Hershey Chocolate Avenue?
Yes, free parking is available to guests.
What are some restaurants close to Tru By Hilton Hershey Chocolate Avenue?
Conveniently located restaurants include Fenicci's of Hershey, Phillip Arthur's Cafe, and The Chocolate Avenue Grill.
Are there opportunities to exercise at Tru By Hilton Hershey Chocolate Avenue?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are there any historical sites close to Tru By Hilton Hershey Chocolate Avenue?
Many travellers enjoy visiting H. A. Hartman & Son Storage (13.4 km).
Is Tru By Hilton Hershey Chocolate Avenue accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.