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Springhill Suites Hershey Near the Park

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Overview
  • Excellent30%
  • Very good44%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“auto museum”(9 reviews)
“spring hill”(4 reviews)
“sleeping area”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (369)
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Traveller rating
111
156
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19
13
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Time of year
LanguageEnglish
111
156
69
19
13
Show reviews that mention
All reviewsauto museumspring hillsleeping areapull out couchwafflesindoor poolnice hotelbreakfast selectionwatch tvthe breakfast areafront desk staffstayed here for two nightsthe ac unitchocolate worldwould stay here againdecent sizebeds were comfortable
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1 - 5 of 368 reviews
Reviewed 4 days ago

Clean, well maintained and extremely convenient for getting around Hershey. The staff was very helpful with directions to UPS store and grocery. Stayed here for 5 days with zero complaints. Being right across from the AACA museum was a big plus!

Thank FlatheadLover
Response from Thomas B, Director of Sales at Springhill Suites Hershey Near the ParkResponded 3 days ago

Wow!!! Thank you SO much for the kind words! CLEAN is our favorite word! We truly appreciate the kind words and look forward to having you again here soon!

Reviewed 2 weeks ago

This hotel was extremely nice. I enjoyed everything about this place. The staff were pleasant and attentive. The breakfast was hot, ready on time and clean. The Room was great and had plenty of sound proofing from your neighbors. The pool and hot tub were...More

Thank lostfox1
Response from Thomas B, Director of Sales at Springhill Suites Hershey Near the ParkResponded 2 weeks ago

Wow! Thank you, lostfox1! We appreciate the comments and we hope to see you again soon!

Reviewed 2 weeks ago via mobile

Hotel has minimal staff. Room was ok. Generic but ok. Thin walls!!! Pool was chaos, floors wet in hall and loud. There was only one person at the front desk. No one helping her when we checked in at 6:30 PM. Nor at 9 o’clock...More

Thank Aimnyck
Response from SHSHersheyGM, General Manager at Springhill Suites Hershey Near the ParkResponded 2 weeks ago

Thank you for commenting about your stay. This past week has been very busy with families traveling during their Spring Break and yes our In-door Pool was quite busy! The weather was a little cold for the families to be out and about doing things...More

Reviewed 2 weeks ago

The good - The front desk staff was nice. Our room was very clean; the beds were very comfortable; plenty of lighting to work by and a nice work area. The bad - design of the bathroom (toilet paper holder on a wall across the...More

Thank Lee D
Response from SHSHersheyGM, General Manager at Springhill Suites Hershey Near the ParkResponded 2 weeks ago

Dear Lee D, Thank you for sharing your experience with us. I'm glad that you found the room to be comfortable and clean. As for the layout of our rooms, we understand your frustrations. Our building is 18 years old and Marriott has learned a...More

Reviewed 2 weeks ago via mobile

We stayed last night at this hotel and were not happy with our stay. We were not even asked if we enjoyed our stay when we checked out so I didn’t bother to let them know how we felt . First we won’t book another...More

Thank DebbieNH
Response from Thomas B, Director of Sales at Springhill Suites Hershey Near the ParkResponded 2 weeks ago

DebbieNH, We wish we would have known that you weren't happy! We actually love our third party reservations. As for the cleanliness there isn't an excuse! This is not typical here and I will address it with our Executive Housekeeper! The pool was unfortunately closed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$152 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$152 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (77)
Room & Suite (50)
Dining (2)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Marlene M
23 April 2018|
Answer
Response from DebbieNH | Reviewed this property |
Hi, Sorry I wouldn’t know, your best bet is to contact the hotel directly.
0
Votes
Megan N
20 October 2017|
AnswerShow all 5 answers
Response from Joanna S | Reviewed this property |
No there is not
0
Votes
Room Tips
"Stay in rooms in the middle of the floors, Stairs on the outsides and elevator is in the middle."
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"This hotel is beyond filthy, bordering on unsanitary and is a reflection of the General Managers ability to..."
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"No two bedroom suites available."
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"Top floor for less noise from above, main floor if you want to get in and out quick and be near the pool..."
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