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Fairfield Inn & Suites Hershey Chocolate Avenue

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651 West Areba Avenue, Hershey, PA 17033-1929
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (69)
Room & Suite (36)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites Hershey Chocolate Avenue
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 27 hotels in Hershey
Location
Cleanliness
Service
Value
Travellers' Choice
The Award-Winning Fairfield Inn and Suites by Marriott Hershey Chocolate Avenue is located minutes from Hersheypark, Giant Center, Tanger outlets, Troeggs Brewing Company, museums and restaurants. Offering everything you need while in Hershey; spacious guest rooms, high speed internet, indoor pool, workout facility, business center and complimentary full hot American breakfast
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Baggage storage
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
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545Reviews23Q+A100Room tips
Traveller rating
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Popular mentions
cmatt0357 wrote a review 16 Jan
Waynesboro, Pennsylvania14 contributions9 helpful votes
Austin was professional and accommodating when we needed to switch rooms. I can’t thank him enough for an amazing experience! Coming from the service industry, I really appreciate good service and Austin went over and beyond for us. Shoutout to Austin!!!!
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Date of stay: January 2021Trip type: Travelled with friends
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Response from Stephanie Sager, Sales at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 5 days ago
Dear cmatt0357, Thank you for taking time to share your wonderful feedback! I apologize that you had to switch rooms but I am pleased to see that Austin did an awesome job at taking care of you. We will pass this on to our hotel staff! We look forward to welcoming you to our hotel again soon!
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NYU62 wrote a review Oct 2020
Tucson, Arizona13,932 contributions4,663 helpful votes
We felt safe, and we were very happy, and that about sums it up. No longer could sit locked up at home, waiting for "whatever", and, to us, visits with family are priceless, so took off for Hershey. We spent two weeks here last year, and almost as long this year. The fifth floor, has become like home to us. There are restrictions here (front door locked, must use key, two people (or one family) in elevator at one time, no self-serve coffee in the Lobby, breakfast is no longer the "gourmet" feast it was last year, reservations have to be made to use the pool, etc.), but there are restrictions everywhere now. During our time there, we had two weekends, and the hotel seemed to be packed, as the parking lot was completely full, as was the breakfast area. Yet, every one took care to social distance, and was aware of the need to be alert to that. Not once, did we ever feel that we should be concerned, and we, according to Dr. Fauci, are in that "high risk" group. They have the nicest, and most helpful staff here! I did have some issues with the WiFi this year, and the delightful staff at the front desk spent much time, to get it sorted out, and they did. The housekeepers, ALWAYS, will ask if you need something, when they see you in the hall. The same two ladies taking care of breakfast, and after, two or three days, they remembered that I take six creams in my coffee. Never had to ask. We were spoiled with the breakfasts last year, so this year, it was a huge letdown, but they are trying to do their best, and the "Danishes" (cheese, apple, and raspberry) were really high quality. We would never stay anywhere else in that area, and, hopefully, will be able to come back next year.
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Date of stay: October 2020
Rooms
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Service
3 Helpful votes
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Response from Stephanie Sager, Sales at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 3 Dec 2020
Dear NYU62, First of all thank you for your wonderful 5* review! I will be sure to pass on all the great comments to our staff! I am so glad you enjoyed your stay! Yes, there have been some changes in procedures since COVID-19 and we are doing our very best to make sure we keep everyone safe while still giving you that home away from home. Recently we have brought back some hot food options like breakfast sandwiches, eggs and meat! Hopefully when you come back next year everything will be as back to normal as we can be. Thanks again for taking the time to give us feedback! It goes a long way in ensuring we can enhance the experience for all of our guests.
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Shelley W wrote a review Oct 2020
Newburgh, New York126 contributions22 helpful votes
My family & I stayed here one night for our trip to Hershey. It was average...nothing great & not bad. We stayed the night before at a residence inn and it was much nicer but also a newer hotel. Our room wasn't dirty but could've been "cleaner" we did find a used washcloth in the bathroom and again while it was clean it wasn't spotless. Unfortunately during our current times, people want to see super clean. The breakfast was ok...obviously due to COVID it was handed out. On a trip for coffee and cereal, I wasn't even handed a bag and had to try to carry it all up to the 5th floor...Again, it was ok for a night but I wasn't overly impressed....I should also mention we are elite Marriott members and use Marriott frequently. The location was the best part...super convenient.
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Date of stay: October 2020
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Response from Stephanie Sager, Sales at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 12 Oct 2020
Dear Shelly W, Thank you very much for taking time to leave feedback regarding your stay. Cleanliness and guest satisfaction are our #1 priority and I am so sorry it seems that we have missed the mark on your stay. Our housekeeping team typically receives very positive feedback from our guests as you may see from other reviews of our hotel. We truly would love the opportunity to make this right for you. Please contact the hotel and ask to speak with the General Manager so that we can discuss your experience and see if there is anything we can do to earn your trust for a future stay when visiting Hershey.
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Steve M wrote a review Sep 2020
Annapolis, Maryland10 contributions
I stayed here this week and was quite impressed. My room was very clean and well maintained. (shout out to maintenance). Breakfast was as good as it could be with covid. They had many choices and the attendant provided you with your choice. Very close to the park and the beautiful downtown Hershey area. I would highly recommend this hotel
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Date of stay: September 2020
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Response from Stephanie Sager, Sales at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 1 Oct 2020
Dear Steve M, We greatly appreciate your feedback, Thank you for your 5* review! We are doing what we can during these difficult times to keep everyone happy and healthy. Thank you for your recommendation and we hope to host you again in the future.
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Norma M wrote a review Sep 2020
Fairfield, NJ2 contributions1 helpful vote
3 adults stayed overnight while visiting Hershey park and world. not a thing out of place or not likeable. Easy and quick check in made you feel comfortable and secure. Room was spotless, roomy and had all that you needed. breakfast in am was more than fine, cold and hot cereal, fruit, yougurts, muffins..............not able to swim as we did not know you had to arrrange in advance. would definitely recommend,
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Date of stay: August 2020
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Response from Stephanie Sager, Sales at Fairfield Inn & Suites Hershey Chocolate Avenue
Responded 1 Oct 2020
Dear Norma M, Thank you so much for your feedback. Very sorry to hear you were not able to enjoy the pool while you were here. In these difficult times we are trying our best to do everything we can do to relay important information to guests, and learn new procedures all while keeping our guests safe. I appreciate the 5 stars despite this inconvenience. Hope to host you again next time you come to Hershey!
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PRICE RANGE
US$114 - US$343 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaHershey
NUMBER OF ROOMS
108
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Frequently Asked Questions about Fairfield Inn & Suites Hershey Chocolate Avenue
Which popular attractions are close to Fairfield Inn & Suites Hershey Chocolate Avenue?
Nearby attractions include Escape Room Hershey (0.8 km), The Hershey Story Museum (1.2 km), and Hershey's Chocolate World (1.2 km).
What are some of the property amenities at Fairfield Inn & Suites Hershey Chocolate Avenue?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites Hershey Chocolate Avenue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Hershey Chocolate Avenue?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Fairfield Inn & Suites Hershey Chocolate Avenue?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Hershey Chocolate Avenue?
Conveniently located restaurants include Fenicci's of Hershey, Phillip Arthur's Cafe, and The Chocolate Avenue Grill.
Are there opportunities to exercise at Fairfield Inn & Suites Hershey Chocolate Avenue?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Hershey Chocolate Avenue?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Fairfield Inn & Suites Hershey Chocolate Avenue?
Many travellers enjoy visiting H. A. Hartman & Son Storage (13.3 km).
Is Fairfield Inn & Suites Hershey Chocolate Avenue accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.