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Fairfield Inn & Suites Hershey Chocolate Avenue

470 reviews
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Traveller (56)
Room & Suite (32)
Storyboard
Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(73 reviews)
“waffles”(38 reviews)
“free breakfast”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (470)Write a Review
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Show reviews that mention
All reviewsfront deskwafflesfree breakfasttop floorhershey attractionsqueen suitesmall poolwould definitely stay here againthe breakfast areasitting areaminutes from hershey parkshort drivenice propertynext morningclean hotelwould highly recommend this hotelstaying at this hotel
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1 - 5 of 467 reviews
Reviewed 3 weeks ago

Are you kidding me? Do you remember the last time you were treated like a customer, let alone like the most important customer in the place? That is what happened to me and my team when we stayed at this Fairfield Inn. From the initial...More

Thank Newt E
Response from KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate AvenueResponded 2 weeks ago

Thank you so much for your kind words, Newt. We're so happy we could host while you traveled in to compete in your event. We hope we can host you again for next year's event. Thanks again & we hope you have a wonderful week!...More

Reviewed 4 weeks ago

We stayed at this hotel during our annual holiday season trip to Hershey. The hotel was very clean, had plenty of parking, and there were no issues with check-in. The kids loved the pool and made sure to use it in the morning before leaving...More

Thank IRun2Eat
Response from KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate AvenueResponded 4 weeks ago

IRun2Eat, I'm so happy you and your family had a great time while traveling with us, here at the Fairfield Inn &Suites Hershey Chocolate Avenue! The waffles are my favorite part of the breakfast, too - there are just too many topping to choose from.......More

Reviewed 13 January 2018

We chose this hotel based on its convenient Hershey location and proximity to attending a Hershey Bears Game. Check in was very easy and the front desk employee was very friendly. The room was spacious and clean. We hardly spent any time in the room...More

Thank dewhee32
Response from KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate AvenueResponded 16 January 2018

Thank you Dewhee32! We're so happy you could stay with us while in town for the Bears game. We appreciate you taking the time to provide this feedback and we hope we can see you again soon. (BTW, the waffles are my personal favorite, too!...More

Reviewed 8 January 2018

First, the room was clean and we found the front desk staff to be friendly and professional. However, upon returning home we discovered there was a $5 charge for the upgraded Wifi, which we did NOT choose nor use. We have stayed at many Marriott...More

1  Thank Laura U
Response from KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate AvenueResponded 10 January 2018

Hi Laura, Thank you for your kind words about our staff! My apologies on the Wifi fee- we do have a complimentary option and an upgrade option for faster service. I will pass along this response to Het, our Assistant General Manager, to ensure those...More

Reviewed 31 December 2017

My family stayed here over Winter Break for 2 nights, and we chose the property as it was close to Hershey Park. The front desk staff was very pleasant. Rooms were clean and well equipped. My only negative comments were that housekeeping didn't make our...More

Thank HoustonBSD
Response from KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate AvenueResponded 2 January 2018

Hello HoustonBSD, Thank you for taking the time to provide details about your stay here at the Fairfield Inn & Suites Hershey Chocolate Avenue. I'm happy to hear the service was well with the front desk and we were the ideal location to stay. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast included
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$149 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hershey
#3 Romantic Hotel in Hershey
#4 Family Hotel in Hershey
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$149 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Hershey
#3 Romantic Hotel in Hershey
#4 Family Hotel in Hershey
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (56)
Room & Suite (32)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Teresa G
20 August 2016|
AnswerShow all 3 answers
Response from KristineGulick | Property representative |
Hello, while we do not provide complimentary shuttle service to the park, it's only 1 short mile away. We like to suggest uber or luxury lift of Hershey if you prefer not to drive.
0
Votes
Juliete G
19 August 2016|
AnswerShow all 13 answers
Response from KLP274 | Reviewed this property |
Yes, they have a breakfast buffet that's complementary.
1
Vote
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Room Tips
"The ones with sofa beds give you some where to sit other than the bed and have two tv's"
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"I didn't know they had handicap rooms. They do, and they're right off the elevator bank."
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"If you have no choice but to stay here, bring supplies to clean your room & do not expect much from..."
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"We had a corner room and it was quiet"
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